The
Portland Sheraton at Sable Oaks, a Colwen Hotels property, is looking for a dynamic, passionate, and results-driven
General Manager to lead our hotel and team to the next level.
This is an opportunity for a leader who believes the best way to lead is to
be present, be engaged, and roll up your sleeves. You won't be managing from behind a desk. You'll be visible throughout the hotel, working alongside your team, connecting with guests, solving problems, and making sure every department has what it needs to succeed.
As General Manager, you'll have a direct impact on
guest satisfaction, associate engagement, operational excellence, and financial performance. From Front Office and Housekeeping to Food & Beverage, Maintenance, and Sales, you'll bring the entire operation together around one goal: delivering an outstanding hotel experience while building a high-performing, engaged team.
What You'll Do- Lead the entire hotel operation across Front Office, Housekeeping, Food & Beverage, Maintenance, and Sales.
- Be a highly visible, hands-on leader who inspires the team and steps in wherever needed to ensure the hotel runs at its best.
- Drive exceptional guest service, satisfaction, quality, and operational standards every day.
- Lead the development and execution of short- and long-term business plans and budgets aligned with company goals.
- Partner with Sales, Marketing, and Revenue Management to maximize revenue, profitability, and market performance.
- Build a deep understanding of the local market, including demand generators, competitors, and opportunities to strengthen the hotel's community presence.
- Recruit, develop, coach, and retain talented hospitality professionals.
- Create meaningful training and development opportunities that help associates grow their skills and careers.
- Foster a professional, respectful, collaborative, and fun workplace where people feel valued and empowered to succeed.
- Champion associate recognition and engagement initiatives.
- Build strong relationships across every department and lead with open, consistent communication.
- Conduct daily property walks and inspections to ensure cleanliness, product quality, safety, and service standards are consistently achieved.
- Partner closely with Finance to maintain strong financial discipline, internal controls, and compliance with company policies.
- Ensure consistent adherence to all Sheraton and Colwen Hotels standards.
What We're Looking ForWe're looking for a leader who brings
energy, accountability, hospitality, and heart to the role.
You'll be a strong fit if you have:
- 3+ years of hotel management experience, preferably with lifestyle or comparable full-service brands.
- Prior brand experience preferred.
- A genuine passion for hospitality and creating memorable guest experiences.
- Strong knowledge of Food & Beverage operations.
- Excellent communication and interpersonal skills.
- A highly organized, detail-oriented approach.
- A self-motivated, results-driven mindset.
- The ability to think creatively, solve problems quickly, and confidently manage multiple priorities.
- A leadership style that is visible, approachable, and focused on developing people.
We've Got You Covered: Benefits & Perks- Medical Insurance with Company-Funded HRA
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Wide Array of Supplemental Insurance Offerings
- Paid Time Off Programs
- Employee Assistance Program
- 401(k) Plan - Traditional & Roth Options with Employer Match
- Hotel Discount Travel Program for Associates & Family
- Exclusive Associate Discounts - Travel, Entertainment & Retail
- Training and Development Programs
- Career Advancement Opportunities
