U.S. citizenship required due to government contract support.
3+ years in software, solutions, or forward-deployed engineering with customer interaction.
Proficient in Python or TypeScript, APIs, and data pipelines.
Experience with LLMs, RAG, or AI features in production environments.
Ability to communicate technical concepts clearly to non-technical customers.
Willingness to travel to customer sites, including government facilities.
Responsibilities
Launch customers by scoping, configuring, and deploying solutions from kickoff to first use.
Build Individual AIs by transforming customer documents and recordings into functional AI systems.
Connect customer systems by integrating Uare.ai with their tools and data sources.
Run onboarding sessions, lead guided tests, and gather structured feedback from teams.
Fix issues promptly on-site and relay necessary fixes to the engineering team.
Translate repeat customer engagements into product features and playbooks.
Benefits
Equity in the company as part of the compensation package.
Comprehensive benefits package including health and wellness options.
Full Job Description
San Francisco / Los Altos, in-person 5 days a week, regular travel to customer sites • Reports to the CTO • $130K to $170K base + equity About the role
You will be that person. You sit with our customers, build their Individual AIs, connect them to their systems, and make sure they work. What you learn in the field shapes what we build next. What you'll do
Launch customers. Scope, configure, and ship each deployment, from kickoff to first use.
Build their AIs. Turn a customer's documents, recordings, and know-how into working Individual AIs.
Connect their systems. Wire Uare.ai into their tools, data sources, and sign-in.
Run the sessions. Onboard each team, lead guided tests, and collect structured feedback.
Fix it fast. Debug issues on site and get the right fixes to engineering.
Bring it home. Turn repeat customer work into product features and playbooks.
What we're looking for
U.S. citizenship is required. This role supports U.S. government contracts that require it.
3+ years as a software, solutions, or forward deployed engineer working directly with customers.
Strong in Python or TypeScript, APIs, and data pipelines.
Hands-on with LLMs, RAG, or AI features in production.
Calm in front of customers. You explain technical work in plain language.
Willing to travel to customer sites, including government facilities.
Bonus
Government or regulated deployments (IL5, FedRAMP, or HIPAA), ideally on Azure. An active clearance is a plus.
Customer-facing engineering at an AI or early-stage company.
Apply with
One deployment you led: the customer, what broke, and how you fixed it. Optional. How we hire
We hire for a growth mindset: outcomes over output, experiments by default, and moving the metric that matters.
Location: in-person, 5 days a week, across our San Francisco and Los Altos offices.
The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity and a comprehensive benefits package.
