Apple

Engineering Program Manager Enterprise Technology Services

Apple$135K — $160K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in program/project management with cross-functional software delivery
  • Proven experience in large-scale deployment or production change programs
  • Knowledge of email standards like IMAP, SMTP, JMAP, and security protocols
  • Experience with operational readiness for live production services
  • Familiarity with enterprise-scale rollout processes and compliance efforts

Responsibilities

  • Manage the integrated delivery plan for corporate mail programs
  • Lead large-scale changes to production services and manage rollouts
  • Drive cross-team dependencies and ensure timely closure with partners
  • Maintain a risk register, proactively identifying and mitigating risks
  • Communicate program status and issues clearly to various stakeholders
  • Oversee end-user readiness and support communication
  • Collaborate with Privacy, Security, and Legal teams for compliance processes

Benefits

  • Flexible working arrangements
  • Opportunities for professional development
  • Comprehensive health and wellness programs
  • Supportive and inclusive company culture
  • Collaborative work environment across teams
Full Job Description
As the Corporate Mail Engineering Program Manager you will hold the integrated delivery plan for our corporate mail programs, and you will lead the changes that reach end users. You'll work across engineering organizations that don't share a reporting line, and you will be the person who makes their schedules add up. You'll partner with infrastructure, identity, and IT stakeholders on change windows and user communication, keep an honest risk picture in front of leadership, and escalate early rather than explain late. Description Own the integrated delivery plan across platform, tooling, and service workstreams: scope, milestones, dependencies, and release readiness. Plan and lead large-scale changes to a production service â€" rollout design, change, windows, go/no-go criteria, rollback paths, and day-of command. Drive cross-organizational dependencies to closure with partner engineering, infrastructure, and identity teams. Maintain the program's risk register: identify risks proactively, quantify impact, own mitigations through to resolution, and put escalations in front of leadership while there is still room to act. Provide clear, timely, and objective communication, including regular program status and critical issues to engineering leads and executives â€" the same facts, tailored for each audience. Own end-user readiness with IT and support stakeholders: communications, support handoffs, and post-change triage. Partner with Privacy, Security, and Legal on the controls and compliance work that gate each phase. Establish the operating rhythm â€" planning cadence, decision log, and reporting â€" and keep it useful rather than ceremonial. Minimum Qualifications 3+ years of experience in program or project management leading highly cross-functional software delivery. Demonstrated ownership of a large-scale deployment or production change program affecting a substantial user base, including the change management around it. Preferred Qualifications Working knowledge of email standards and technologies such as IMAP, SMTP, JMAP, MIME, DKIM/SPF/DMARC, or comparable messaging infrastructure depth. Experience managing incident response, service health, or operational readiness programs for live production services. Background in enterprise-scale rollout: pilot design, wave planning, site coordination, and support enablement. Experience partnering with Privacy, Security, and Legal teams to launch compliant features, including e-discovery, data residency, or records retention. Familiarity with Claude Code and agentic development workflows. Fluency with modern work-tracking and program-management tooling. Track record of coordinating teams that do not report to you, across organizations with different cadences and priorities. Exceptional verbal and written communication skills, with the ability to distill a complex technical situation into the few things a decision-maker needs. Strong analytical thinking and problem-solving skills, with the ability to independently manage complex objectives in ambiguous conditions.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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