Jobs at Zendesk | Ladders
ZendeskSan Francisco, California

Why work for us

Zendesk Inc. is an American customer service software company based in San Francisco, California. Zendesk provides a cloud-based customer support platform which allows quicker and easier interaction between businesses and customers. Zendesk has offices worldwide in London, Madison, Taguig (Manila), Copenhagen, Dublin, Tokyo, Montpellier, Berlin, Melbourne, Singapore, and Sao Paulo. It is listed on the New York Stock Exchange with the symbol ZEN and is a constituent of the Russell 2000 Index. Founded in 2007, the company now has over 1,400 employees and serves 75,000 paid customers in 150 countries and territories. Zendesk was founded in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour. The company was started in a loft located in Copenhagen, Denmark. The three used their background in customer service programs to create an alternative that would be easier to use for customer tracking and incident reporting . In June 2008, the firm received $500,000 in seed funding, followed in 2009 by a $6 million series B funding from Charles River Ventures and Benchmark Capital, That year, the company moved to San Francisco. In April 2014, Zendesk acquired Zopim Technologies Pte Ltd, a Singapore-based provider of live chat software. The firm would eventually turn this software into Zopim Premium Live Chat. In May 2014, Zendesk became a publicly-traded company, debuting with an IPO price of $9 per share. On October 13, 2015, the firm acquired We Are Cloud SAS for $45.0 million. We Are Cloud is the maker of BIME Analytics software, the technology that Zendesk now uses for its customer data platform.

Snapshot

Employees: 2,120
Market Cap: $5.1 billion
Revenue: $430.2 million
5 Year Trend: 62.3 %
Net Income: $NaN.1 billion
NYSE: ZEN
Founded: 2007
131 jobs at Zendesk
Inside Channel Sales Manager

Interface with prospective and current partners on a daily basis via telephone and email, with the g...

Posted 17 days ago

  •   Less than 5 years exp.  •  Technology

Director, Worldwide Partner Sales

Create promotions and initiatives to drive Partner Sales. Deliver a great partnership lifecycle expe...

Posted 17 days ago

  •   11 - 15 years exp.  •  Technology

Manager, Sales

Be accountable for the attainment of assigned new customer acquisition and financial performance tar...

Posted 17 days ago

  •   8 - 10 years exp.  •  Technology

Director, Renewals

Lead and partner to improve processes related to the renewal motion - including renewal risk, upsell...

Posted 17 days ago

  •   8 - 10 years exp.  •  Technology

Named Account Executive
ZendeskWashington, DC and 1 other locations

Develop strategy and objectives for each account in order to align and facilitate best practice for...

Posted 17 days ago

  •   5 - 7 years exp.  •  Technology

Senior Platform Architect
ZendeskLos Angeles, CA and 1 other locations

Expertly demo our products while highlighting the ease of use, extensibility and customization of t...

Posted 17 days ago

  •   Technology

Senior Platform Architect

Expertly demo our products while highlighting the ease of use, extensibility and customization of t...

Posted 17 days ago

  •   Technology

Senior Platform Architect
ZendeskChicago, IL and 1 other locations

Expertly demo our products while highlighting the ease of use, extensibility and customization of t...

Posted 17 days ago

  •   Technology

Senior Platform Architect
ZendeskRemote and 1 other locations

Expertly demo our products while highlighting the ease of use, extensibility and customization of t...

Posted 17 days ago

  •   Technology

Senior Solutions Consultant

The SC will work, in conjunction with Sales, Marketing, and Product Managers, to be the technical br...

Posted 17 days ago

  •   5 - 7 years exp.  •  Technology

Senior Solutions Consultant
ZendeskWashington, DC and 1 other locations

The SC will work, in conjunction with Sales, Marketing, and Product Managers, to be the technical br...

Posted 17 days ago

  •   5 - 7 years exp.  •  Technology

Senior Solutions Consultant

The SC will work, in conjunction with Sales, Marketing, and Product Managers, to be the technical br...

Posted 17 days ago

  •   5 - 7 years exp.  •  Technology

Senior Solutions Consultant

The SC will work, in conjunction with Sales, Marketing, and Product Managers, to be the technical br...

Posted 17 days ago

  •   5 - 7 years exp.  •  Technology

Senior Solutions Consultant

The SC will work, in conjunction with Sales, Marketing, and Product Managers, to be the technical br...

Posted 17 days ago

  •   5 - 7 years exp.  •  Technology

Senior Solutions Consultant

The SC will work, in conjunction with Sales, Marketing, and Product Managers, to be the technical br...

Posted 17 days ago

  •   5 - 7 years exp.  •  Technology

Senior Solutions Consultant

The SC will take ownership of the prime technical relationship with our prospects to drive customer...

Posted 17 days ago

  •   5 - 7 years exp.  •  Technology

Marketing Database Operations Manager

This role is strategically and operationally focused on the governance and management of contact dat...

Posted 17 days ago

  •   Less than 5 years exp.  •  Technology

Channel Operations Manager

Creating strategic partnerships within the company while formulating technical system requirements w...

Posted 17 days ago

  •   5 - 7 years exp.  •  Technology

Director of Global Real Estate

Participate in the process for space turnover to the local Workplace Experience teams. Review and qu...

Posted 17 days ago

  •   5 - 7 years exp.  •  Technology

Senior Engagement Manager

Manage partner resources from assignment to completion to ensure the customer has a positive experie...

Posted 17 days ago

  •   5 - 7 years exp.  •  Technology

Professional Services Technical Architect - Web Designer

Support the Consulting team with the functional design & configuration. Conduct virtual technical tr...

Posted 17 days ago

  •   Less than 5 years exp.  •  Technology

Web Product Manager, User Experience

Lead the creation of compelling website user experiences in collaboration with creative, analytics...

Posted 17 days ago

  •   Less than 5 years exp.  •  Technology

Senior Product Manager, Web Optimization

Champion a data-driven, test-and-learn approach to optimizing website user experience and customer a...

Posted 17 days ago

  •   5 - 7 years exp.  •  Technology

Digital Marketing Manager, Paid Search

Identify opportunities to expand our search efforts; Conduct ongoing keyword research and expansion...

Posted 17 days ago

  •   Less than 5 years exp.  •  Technology

Outbound Research Manager

Work with stakeholders, including Campaigns, Sales and Product Marketing, to inform, guide and deplo...

Posted 17 days ago

  •   Less than 5 years exp.  •  Technology