Job DescriptionIntegriChain is seeking a Director, Finance Operations to run the operating engine across the company. This role keeps partners, senior principals, and project managers informed and on rhythm, from new engagement launch through close-out, so practice leadership can focus on clients and growth.
The Director owns IntegriChain's company-wide weekly and monthly operational reporting, the leadership operating cadence, project lifecycle processes, and operational tools and templates. The role leads a dedicated Operations Analyst and serves as a central point of contact across business units and corporate functions.
The ideal candidate is a hands-on operator who builds structure where it is missing, anticipates what leaders need before they ask, and is equally comfortable in a leadership meeting and in the details of a report.
Key Responsibilities- Serve as an operational lead across IntegriChain, connecting business unit leaders, department heads, and project managers with corporate functions
- Own the leadership meeting cadence, including agendas and action tracking
- Own weekly and monthly reporting of commercial/delivery metrics, and performance against targets, turning data into clear insights for leadership
- Manage the project lifecycle from intake and setup through approved close-out
- Partner with project managers and business leaders to track milestones so customer invoices go out accurately and on time
- Maintain company pricing, estimate, and project templates, and manage team access during onboarding and offboarding
- Document standard operating procedures and drive process improvements, including use of AI and automation tools
- Lead, coach, and develop a direct report Operations Analyst
Qualifications- Bachelor's degree in Business Administration, Operations Management, or a related field, or equivalent experience
- 5-7 years in business operations, including 3+ years managing staff
- Demonstrated experience as the operational partner to senior leaders, such as executives, department heads, or business unit leaders
- Proven ability to build and own recurring performance reporting, including bookings, pipeline, and utilization metrics
- Strong Excel and PowerPoint skills, plus experience with Salesforce and reporting tools such as Power BI
- Hands-on experience with OpenAir, including timesheet, project, and resource management
- Sound judgment, discretion, and strong communication skills, with the ability to influence without direct authority
Additional InformationWhat does IntegriChain have to offer?- Mission driven: Work with the purpose of helping to improve patients' lives!
- Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off and much more!
- Robust Learning & Development opportunities including over 700+ development courses free to all employees
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