Director, Business Systems Analysis

What You'll Be Doing

The Capital Markets Technology team delivers the platforms, tools, and change initiatives that support our Capital Markets business and help drive operational efficiency, innovation, and client-focused outcomes. As a Director, Business System Analysis, you'll lead a team of Business Analysts and provide strategic direction across complex technology and business initiatives. You'll oversee the analysis function for project delivery, ensuring business needs are clearly defined, requirements are well managed, and solutions are aligned to enterprise and business objectives. You'll partner closely with technology teams, business stakeholders, and project leaders to support timely, high-quality delivery across multiple initiatives. In this leadership role, you'll also help strengthen team capability, improve delivery practices, and bring a continuous improvement mindset to how work gets done.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How You'll Succeed

• Team Leadership - Lead, coach, and develop a team of Business Analysts, setting clear priorities, supporting career growth, and fostering a collaborative, high-performing team environment.
• Project Delivery - Oversee the delivery of business analysis activities across complex projects and programs, ensuring timelines are met and requirements are thoroughly documented, reviewed, and aligned to business goals.
• Stakeholder Partnership - Build strong relationships with business and technology partners to translate needs into practical solutions, manage expectations, and support informed decision-making throughout the project lifecycle.
• Requirements and Solution Design - Direct the gathering, analysis, and validation of business and system requirements, helping ensure solutions are scalable, effective, and suitable for a Capital Markets environment.
• Process Improvement - Identify opportunities to strengthen analysis practices, improve team efficiency, and enhance delivery quality through consistent standards, tools, and governance.
• Technical Collaboration - Use your knowledge of Python, Structured Query Language (SQL), and Microsoft Office tools to support analysis, reporting, and communication across projects and stakeholder groups.

Who You Are

• You're an experienced leader. You bring deep experience in business systems analysis, including leading teams and guiding delivery across complex technology initiatives in a fast-paced environment.
• You have Capital Markets expertise. You have 10+ years of relevant experience, including strong exposure to Capital Markets processes, systems, and stakeholder needs.
• You're skilled at delivering through others. You know how to balance strategic leadership with hands-on oversight, and you can keep multiple initiatives moving forward while maintaining quality and accountability.
• You have strong technical knowledge. You're comfortable working with Python, SQL, and Microsoft Office tools to support analysis, reporting, and business decision-making.
• You're a strong communicator and partner. You can simplify complex information, influence stakeholders at different levels, and build trusted relationships across business and technology teams.
• You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

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