Retool

Director, Business Operations

Retool$242K — $325K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-10+ years of experience including 2+ years in management consulting, investment banking, or PE/VC, followed by 2+ years in a high-growth tech company.
  • Strong analytical and problem-solving capabilities, translating insights into actionable plans.
  • Bachelor's in Economics, Math, Finance, Engineering, CS, or related field; MBA or advanced degree preferred.
  • Excellent communication skills for diverse audiences, particularly in synthesizing findings.
  • Ability to thrive in a fast-paced, rapidly changing environment as a self-starter.
  • Highly organized and structured in project management and processes.
  • Proven capacity to build cross-functional relationships and manage competing priorities.

Responsibilities

  • Collaborate with leaders across product, engineering, GTM, and operations to inform strategic decision-making.
  • Take ownership of critical company initiatives, overseeing the problem-solving process to implementation.
  • Manage the OKR process by designing frameworks, ensuring leadership alignment, and tracking progress for key results.
  • Assess opportunities to enhance operations while supporting IPO readiness in collaboration with C-suite and Finance.
  • Incubate and help operate new functions and teams.

Benefits

  • Comprehensive health benefits, including medical, dental, and vision.
  • Retirement savings plan with 401(k) options.
  • Generous benefits with hybrid work location flexibility.
  • Additional compensation in the form of equity and/or commissions.
Full Job Description
WHAT YOU'LL DO:

  • Partner with leaders across the business, from product and engineering, to GTM, to operations, and support strategic decision making and initiative prioritization
  • Take end-to-end ownership of some of Retool's highest value initiatives and open questions, from structuring the problem to implementing the solution
  • Own the company's OKR process: designing the goal-setting framework, facilitating cross-functional alignment with leadership, managing the portfolio view across all initiatives, reporting progress and risks to the executive team, and driving select key results to completion
  • Evaluate opportunities to up-level the way Retool operates, partnering with the C-suite, Finance, and other Operations teams to support our path toward IPO-readiness
  • Incubate and help run new functions and teams


THE SKILLSET YOU'LL BRING:

  • 8-10+ years of work experience, including 2+ years at a top-tier management consulting, investment banking, or PE / VC firm, and 2+ years at a high-growth tech company
  • Excellent analytical problem-solving skills with ability to unearth insights and turn them into recommendations and action plans
  • BA/BS in Economics, Math, Finance, Engineering, CS, or other quantitative field; MBA or other advanced degree a plus
  • Strong written and verbal communication skills, able to synthesize findings and concisely articulate them to an array of audiences
  • Self-starter with a demonstrated ability to adapt to a rapidly-changing environment
  • Extremely organized and structured, with a proven ability to run projects and processes from end-to-end
  • Ability to effectively build and maintain cross-functional relationships, manage multiple competing priorities, and drive projects to completion


For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate's experience and qualifications, and location.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

The base pay range for this role is $242,250 - $325,500 per year.

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.

About Retool

Retool is a low-code platform that helps businesses build internal tools and workflows without writing code. The platform provides a drag-and-drop interface for building user interfaces and integrates with existing databases and APIs. Retool's customers include startups and Fortune 500 companies in various industries. The company was founded in 2017 and is headquartered in San Francisco, California.
Learn more about Retool
Size
50 employees
Industry

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