You will play a pivotal part on the Credit team, reporting to our VP, Credit. We are expanding our charge card offering, and this role helps decides who gets credit, how much, and when to pull it back. Your mission: put the right limits in the hands of Relay's largest customers and keep that portfolio healthy as it scales.
What You'll Be Doing- Underwrite our largest customers by hand. Spread income statements and balance sheets and set limits after manually reviewing the business and financial risk of those entities..
- Watch the portfolio without watching every account. Build AI-assisted monitoring for financial and qualitative risk signals.
- Build pre-approval lists for sales. Review existing Relay customers who don't yet have a card, and work with the Sales team on a cross-sell motion.
- Partner closely with revenue. Explain credit decisions in plain language, work through requests for larger limits, and join customer conversations when we need their financials.
- Keep credit policy current with our funding partner. Make sure what we approve stays within the policy our partner will fund, and update that policy as the portfolio grows.
- Own charge card escalations. Be the expert Customer Experience escalates to for documentation requests, decline reasons and credit questions they can't resolve.
- Build what isn't there yet. Find the next process, report or tool the function needs, and build it.
Who You Are- You've done manual commercial credit underwriting at a corporate or commercial card issuer, from large issuers to card-focused fintechs. US experience is not required.
- You're strong at financial statement analysis. You can spread statements and defend a limit from the balance sheet, income statement and liquidity picture.
- You use AI and data tools to work faster, and you can show how they've changed the way you underwrite or monitor a portfolio.
- You work well with sales. You can explain a decline or a smaller limit without losing the relationship.
- You figure out what work needs doing instead of waiting for the next case in the queue.
Bonus points- SQL, especially in Snowflake
- Experience spreading statements in Heron or a similar tool
- Familiarity with S&P or Moody's financial statement models and business credit bureaus
- Experience as a risk partner embedded with a sales team
The Interview Process- Stage 1: A 45-minute Google Meet video call with a member of our Talent team
- Stage 2: A 30-minute Google Meet video call with the Hiring Manager
- Stage 3: A 45-minute Live Session with the Hiring Team
- Stage 4: A 45-minute Google Meet video call with a member of our leadership team
Our Compensation ApproachWe believe Relayers should feel rewarded for the impact they have on our mission and growth. Compensation follows impact. As impact increases, compensation grows, and we do not limit compensation changes to a once-a-year review cycle.
The annual salary range for this role is $72,900 CAD to $89,100 CAD.
For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $81,000 CAD. Offers below this point reflect candidates we believe can grow into the full scope of the role with support and development. Offers above this point reflect impact that meaningfully exceeds the role's defined expectations or an expanded scope from day one.
We encourage you to have a conversation with your recruiter and ask questions about compensation throughout the hiring process. For more information on our compensation philosophy and perks and benefits, visit our Candidate Hub.
Join UsWe're looking for people who are relentless, curious, and care deeply about the work. You're encouraged to apply even if your experience doesn't perfectly match the job description -- your perspective and drive matter more. We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.
If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.
