Vice President of Commercial ServicesIrvine, CA (Remote)
Annual Base Salary: $210,000-$235,000
Annual Performance-Based Incentive: Up to 25% of base salary
The OpportunityThe
Vice President of Commercial Services leads the portfolio-wide commercial strategy for Twenty Four Seven Hotels, overseeing Sales, Marketing, and Revenue Management across all properties. This executive develops, integrates, and manages these functions as one commercial organization, aligning strategic sales, corporate branding, and revenue optimization to generate demand and drive coordinated execution.
Tasked with maximizing portfolio-wide market share (RevPAR Index), long-term top-line revenue, and investor satisfaction, this leader aligns brand initiatives with localized property objectives while championing Twenty Four Seven Hotels' mission-driven, "People First" corporate culture.
What You'll DoIntegrated Revenue Optimization & Strategic Sales- Commercial Strategy Execution: Oversee and coordinate the development of annual property operating plans and top-line budgets alongside Corporate Sales, Marketing, and Revenue Management teams.
- Market Share & Positioning: Partner intimately with Revenue Management to design product positioning, packaging, and pricing strategies that capture maximum long-term market share (RGI), specifically concentrating on Group, Consortia, FIT, and Preferred Corporate segments.
- Sales Distribution Architecture: Direct market channel development activity and coordinate sales distribution by establishing clear territories, quotas, and performance metrics for Property Sales Leaders.
- Portfolio & Account Management: Implement and manage portfolio-wide corporate relationships; promote corporate cross-selling via formal referral programs across all 247 properties.
- Vendor & Tech Pipeline: Annually evaluate and negotiate sales CRM and technology vendor contracts (e.g., Cvent, Hotel Effectiveness, SalesForce) utilizing multi-brand relationships to leverage favorable terms.
- Pre-Openings & Transitions: Actively drive and participate in commercial pre-opening strategies, brand conversions, and transition transactions.
Corporate Branding, Digital & Communications- Brand Image & Growth: Manage Twenty Four Seven Hotels' corporate brand image to vigorously compete in the management marketplace and support corporate business development and portfolio growth goals.
- Property Marketing & Demand Generation: Lead property-level marketing strategy in partnership with Sales and Revenue Management. Align digital campaigns, hotel content, and promotional offers with target customer segments, property positioning, and revenue priorities; evaluate marketing performance to guide investment and improve results.
- Investor Marketing: Build out sophisticated branding and communication strategies to maximize investor/client interest, highlighting 247's performance metrics and operational strengths.
- Public Relations & Media: Oversee company brand, image, voice, and the execution of ongoing PR, social media, newsletter distribution, and internal/external stakeholder communications.
- Food & Beverage Commercial Support: Collaborate with Corporate F&B Leadership on the annual development of event menus, packaging, F&B minimum standards, and pricing models to maximize catering revenue.
Owner Relations & Asset Management- Engaged Partnerships: Foster an engaged, transparent partnership with Owner Services and Asset Management to seamlessly align property commercial strategies with unique owner objectives.
- Executive Presentations: Formulate and deliver comprehensive commercial and revenue projections for quarterly/annual owner presentations and budget reviews.
- Reporting Architecture: Continually enhance and update reporting and communication protocols (such as owner portals) to ensure real-time visibility into booking pace, pricing strategies, and portfolio performance.
Inspired Workplace & Culture- Culture Stewardship: Lead by example in promoting Twenty Four Hotels' core values, culture, mission, and guiding principles.
- Talent Pipeline: Partner closely with People Resources & Development team to integrate mission-driven corporate branding into hiring, retention, and succession planning for the corporate Commercial, Sales, and Revenue departments.
- Commercial Training: Develop, enhance, and monitor Twenty Four Seven Hotels' Sales & Revenue Training curriculum, establishing modern sales standards and support resources.
- Associate Engagement: Actively monitor associate satisfaction via structured surveys, field visits, and individual dialogue to maintain a highly motivated corporate and regional team.
Executive Leadership & Portfolio Expansion- Policy & Direction: Participate actively in Senior Leadership/Executive Committee meetings, providing vital commercial data to guide corporate policies, enterprise-wide initiatives, and strategic business direction.
- Strategic Networking: Actively participate in high-level hospitality industry events, conferences, and franchise advisory boards to maintain deep relationships with key brand partners (Marriott, Hilton, Hyatt, IHG, Choice).
- Grow the Portfolio: Leverage commercial success metrics to support business development in organically growing the management portfolio.
What You Bring- 4-year college degree required; a Major in Business, Marketing, or Hospitality Management is strongly preferred.
- Minimum of 7-10 years of progressively responsible executive leadership positions directly overseeing multi-unit Sales, Marketing, and Revenue functions.
- Substantial multi-unit/portfolio-level corporate experience within the hotel industry is required.
- Deep operational familiarity with upscale, select-service, and extended-stay brand matrices (specifically Marriott, Hilton, Hyatt, IHG, and Choice networks).
- Prior experience directly supervising a minimum of three senior or corporate-level associates.
- Strong financial and commercial acumen, with the ability to interpret advanced analytics and translate hotel market trends, channel distribution networks, and digital/online distribution insights into commercial strategy and investment decisions.
- Demonstrated capacity to work seamlessly with, present to, and influence senior corporate executives, asset managers, and institutional owners.
- Excellent communicator in public arenas with refined presentation skills.
- Ability to travel for executive meetings, industry events, and localized property visits.
What We OfferCompetitive Compensation- Annual Base Salary: $210,000-$235,000, based on experience, qualifications, and relevant executive leadership expertise.
- Annual Performance-Based Incentive: Opportunity to earn up to 25% of annual base salary based on achievement of established annual performance objectives.
- Additional Earning Opportunities: Potential additional compensation tied to business development success and portfolio growth, subject to applicable incentive plan terms.
Health & Wellness Benefits- Medical, Dental, and Vision Insurance.
- Ancillary benefits to support your well-being.
- 401(k) with company contribution.
Work-Life Balance- Paid Time Off (PTO).
- Paid Sick Leave.
Career Growth & Development- Ongoing training and mentorship.
- Professional development opportunities.
- Opportunities for advancement within a growing hospitality management company.
Additional Perks- Associate Referral Program.
- Participating hotel discounts.
- Daily Pay.
- Associate recognition programs.
