Your Role- Sell and deliver large-scale, complex OCM transition and transformation programs across industries and geographies.
- Define and implement integrated change management strategies aligned with business goals.
- Oversee stakeholder engagement, change readiness activities, and adoption measurement frameworks.
- Design and lead leadership engagement initiatives, including executive alignment, sponsorship, and communication strategies.
- Coach and develop high-performing teams across multiple grades and geographies.
- Serve as a trusted advisor to senior leadership and executive stakeholders .
- Contribute to capability development, thought leadership, and business development efforts .
Qualifications & Experience- 15+ years of experience in change management, transformation leadership, or organizational design.
- Proven success leading OCM projects related to Outsourcing, Managed Support Services transitions, divestitures, mergers and acquisitions, and Agile POD Delivery.
- Experience in leading multi-country OCM programs , including transformations related to Global Contact Center, Global Operating Model support, Service Desk implementations.
- Proven experience and knowledge of ServiceNow, SuccessFactors, ITSM processes, etc.
- Experience in leading organization, org purpose and strategic initiatives .
- Strong strategic thinking, client advisory , and leadership capabilities.
- Deep knowledge of change and transformation frameworks and methodologies .
- Experience working directly with senior executives and C-level stakeholders.
- Team player with high work ethics , a collaborative leadership style, and a passion for developing others.
The base compensation range for this role in the posted location is: $159,375 - $311,680
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
