Associate Director - Organizational Change Management SpecialistBuilding on our continued success, we are looking for an experienced rail professional to join our team as an
Associate Director - Organizational Change Management Specialist in New York.
You will provide subject matter expertise and support to the clients Construction & Development (C&D) Program Executive and supporting the implementation of a centralized monitoring strategy and other operational readiness initiatives.
Key Accountabilities - Lead organizational change management efforts in support of centralized monitoring and operational readiness.
- Ensure employees understand the purpose, scope, and benefits of upcoming operational and technology changes.
- Develop and execute change management strategies aligned with the clients operating model transformation.
- Support adoption of new systems, tools, and workflows, including centralized monitoring environments.
- Clarify how new teams and functions (e.g., CBTC Systems Group, monitoring workflows) interact and fit together.
- Drive cultural and behavioural change to support data - driven, system - centric operations.
- Conduct stakeholder impact assessments and readiness assessments across operations, maintenance, and support functions.
- Develop targeted communication plans, messaging, and engagement strategies for different stakeholder groups.
- Coordinate closely with training, operations, and technology leads to align change, training, and implementation efforts.
- Support leadership with change sponsorship, coaching, and reinforcement strategies.
- Identify and mitigate resistance to change through proactive engagement and feedback mechanisms.
- Support transition planning from legacy operating practices to enabled operations.
- Define and track change adoption metrics and readiness indicators.
- Support rollout milestones, pilot activities, and phased implementation plans.
- Ensure change management activities are integrated into overall program governance and delivery.
- Provide best - practice guidance on large - scale operational and workforce transformation.
Experience, skills, knowledge and competencies - A bachelor's or advanced degree in Business Administration, Organizational Development, Strategic Communications, Public Relations, or related field - advanced degree in a related field, preferred. In lieu of a bachelor's or advanced degree in Engineering, or related field;
- A high school diploma or its equivalent and ten years of relevant industry experience can be substituted for a bachelor's degree.
- Significant experience working with major signaling programs as it relates to the change management, or operational readiness.
- Proven experience coordinating multidisciplinary technical and operational stakeholders, with an understanding of competency and capability management in complex organizations.
- Strong written and verbal communication skills, with the ability to engage effectively across all organizational levels.
- Demonstrated ability to operate successfully in high - visibility, high - pressure environments with competing priorities.
- Recognized leadership capability as a change agent, with strategic, creative, and innovative thinking to align organizational goals with practical change solutions.
- Strong team - building skills, including active listening, structured problem - solving, and effective prioritization.
- Experience supporting change initiatives for CBTC programs or similarly complex, technology - driven systems preferred.
For the right person, this role presents a fantastic opportunity to develop their career, joining an established and passionate team, with ambitious plans to grow.
We offer benefits such as: - Competitive compensation packages
- Healthcare insurance premiums (100% paid for by us)
- Generous vacation leave entitlement (25 days)
- 401K with employer matching contributions
- Access to Employee Discount Program via LifeMart
NRC supports flexible working practices, and we understand that life balance is an important part of our employees' lives. We offer a wide range of flexible work/life balance options such as hybrid (home/office) working, flexible working hours where appropriate.
Apply Sound interesting? Apply to this vacancy today and our Talent Acquisition team will review your application in due course. 
