Business Operations, Commercial Lead

Specter

$100K — $150K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Generalist with high agency and strong commercial instincts
  • Background in business operations, consulting, or sales operations
  • Excellent written and verbal communication skills
  • Proficient with data analysis, spreadsheets, and CRM systems
  • Ability to collaborate with various departments like sales, finance, and engineering
  • Strong judgment and prioritization skills in fast-paced settings
  • Eager to build new systems from scratch, not merely inherit existing ones
  • Interest in industries such as defense, energy, or industrial technology.

Responsibilities

  • Build systems to enhance the scalability and measurability of Specter's commercial operations
  • Collaborate with leadership and GTM teams on key commercial processes and materials
  • Transform customer feedback into actionable business insights
  • Support structured operational processes through documentation and dashboards
  • Align commercial objectives with company-wide planning and execution
  • Tackle ambiguous business challenges and establish clear resolutions and processes.

Benefits

  • Opportunities to work across multiple departments
  • Involvement in high-impact projects that drive company growth
  • Dynamic work environment with emphasis on problem-solving
  • The chance to shape and build processes from the ground up
  • Exposure to various strategic and operational areas within the company.
Full Job Description
The RoleWe are looking for a Business Operations, Commercial Lead to help build the operating infrastructure behind Specter's go-to-market motion. This person will work across sales, customer-facing operations, revenue processes, market strategy, people operations, and company systems. The role is intentionally broad. The goal is not to hire someone to perform a fixed set of GTM tasks, but to bring in a strong commercial operator who can identify bottlenecks, build repeatable systems, and help the business scale its customer-facing motion. The right person is analytical, commercially sharp, highly organized, and comfortable working across leadership, sales, product, finance, and operations. They should be able to move between strategy and execution: one day helping structure a customer business case or market analysis, another day tightening the sales processes that drive GTM motion.

Responsibilities:
  • You will help build the systems that make Specter's commercial engine more repeatable, measurable, and scalable.
  • You will partner with leadership and GTM teams on pipeline visibility, forecasting, customer materials, pricing operations, proposal support, and market analysis.
  • You will help turn learnings from customers and deployments into structured feedback for the business.
  • You will support the company's broader operating rhythm by helping create processes, dashboards, documentation, and decision frameworks.
  • You will help connect commercial priorities to company planning, hiring, finance, and execution.
  • You will take on ambiguous business problems as they arise and drive them from "someone should figure this out" to a clear owner, process, and outcome.


Qualifications:
  • A high-agency generalist with strong commercial instincts.
  • Experience in business operations, consulting, sales operations, revenue operations, strategy, investing, startup operations, or a similarly analytical commercial role.
  • Strong written and verbal communication skills.
  • Comfort with data, spreadsheets, CRM systems, operating metrics, and process design.
  • Ability to work cross-functionally with sales, finance, product, engineering, and leadership.
  • Strong judgment and the ability to prioritize in a fast-moving environment.
  • A builder mentality: you are excited to create the first version of a system, not just inherit one.
  • Interest in hard industries, physical operations, critical infrastructure, defense, energy, or industrial technology.

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