2+ years of business development experience in sales
Experience targeting SMB, Enterprise, and Commercial segments
Proficient in Salesforce, Zoominfo, and Outreach
Strong communication, listening, and writing skills
Demonstrated competitive mindset and self-starter attitude
Bachelor's Degree preferred
Responsibilities
Engage with prospects to identify business challenges
Collaborate with sales team for target prospect lists
Generate sales pipeline through strategic prospecting
Create personalized messaging for new business outreach
Utilize research to drive outbound cold calls
Conduct in-depth research on target companies
Manage and develop a prospect pipeline while ensuring customer satisfaction
Benefits
Hybrid work model allowing flexibility
Opportunity for professional growth and development
Inclusive workplace fostering diversity
Support for reasonable accommodations for applicants with disabilities
Access to a suite of Zendesk products for personal use
Full Job Description
Job Description
We are looking for hardworking individuals who are certain that they want a career in software sales, who are highly motivated by technology sales, enthusiastic about working in a fast-paced industry, and are willing to go above and beyond in this goal-oriented position. This is a pure hunting sales role and includes engaging with prospect organizations of all sizes, complexities, and needs.
You will work with key internal stakeholders and groups – including sales & product managers, industry sales directors, and marketing. You will be responsible for identifying, uncovering and qualifying opportunities that contribute to a significant proportion of the pipeline development for sales in North America.
Key Responsibilities
Engage with prospects and clients to understand business and organization challenges and pain points
Collaborate with the Sales team to develop a list of target prospects
Generate high-value sales pipeline through both strategic and targeted prospecting into SMB, Commercial or Enterprise accounts
Create personalized messaging and outbound content, targeting new business prospects for Zendesk
Leverage research and personalized message to drive Outbound Cold Calls to Prospects
Research companies through 10K, 10Q, Investor Presentations, Relevant news articles, etc.
Develop and manage a pipeline of prospects & provide top class customer experience
What You Bring to the Role
Business Development experience within the SMB, Enterprise and Commercial segment
A minimum of 2 years of experience in a Sales related environment
A competitive mindset, with a hunger and ‘self-starter’ commitment to overachieve and succeed
Excellent communication, interpersonal, and organizational skills; you should be a great writer, speaker, and listener
Proficient in Salesforce, Zoominfo, Outreach, 6sense, etc.
Bachelor’s Degree is preferable
#LI-LM5
The US hourly OTE (On Target Earnings) range for this position is $36.54-$54.81 with a pay mix of 70/30 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
About Zendesk
Zendesk is a customer service software company headquartered in San Francisco, California, USA. It is listed on the New York Stock Exchange with the symbol ZEN and is a constituent of the Russell 2000 Index. The company provides a cloud-based customer support platform which allows quicker and easier interaction between businesses and customers. Zendesk has over 4,000 employees and serves 150,000 customers in 160 countries. The company was founded in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour.
