Excellent customer service, organizational, and negotiation skills
Self-motivated and goal-oriented team player
Proven retail sales or customer service experience
Willingness to undergo a background check as per regulations
Must be 18 years or older to meet driving policy
Responsibilities
Assist customers in selecting the right vehicle for their needs
Maintain strong relationships and follow up with customers
Explain product features, benefits, and available options
Guide customers through the vehicle delivery process
Stay informed about incoming inventory and its benefits
Introduce customers to the service department for ongoing support
Benefits
Potential for high incentive-based pay
Family-owned business with over 90 years of experience
Comprehensive medical, dental, and vision insurance
401k plan available
Paid vacation and sick time
Paid training programs
Discounts on products, services, and vehicles
Opportunities for professional growth
Full Job Description
The Ed Napleton Automotive Group is looking for our Sales Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Hyundai of Carmel, the Sales Associate is an exciting, fast-paced opportunity with incredible growth potential. Our sales associates are the face of the dealership and help to ensure the positive customer experience we are known for.
What We Offer:
Potential pay range of $50,000-$150,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.
Family Owned and Operated - 90+ years in business!
Medical, Dental, Vision Insurance, 401k
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Fantastic Growth Opportunities
Job Responsibilities:
Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
Provide timely follow up and maintain strong relationships with customers
Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Job Requirements:
2+ years of Sales or Customer Service Experience
Minimum high school diploma or GED equivalent required
Excellent customer service, organizational and negotiation skills
Self-motivated, goal-orientated and enthusiastic presence in a team environment
Prior proven customer-service or retail sales experience
Willingness to undergo a background check in accordance with local law/regulations
18+ years of age or older to comply with the company driving policy
