Proven experience in retail sales or customer service essential.
Experience in retail environments preferred.
Familiarity with customer management systems is a plus.
Responsibilities
Engage with customers to understand their needs and provide tailored product recommendations.
Achieve and exceed sales targets through effective selling techniques and product knowledge.
Maintain an organized and visually appealing sales floor.
Process transactions accurately and efficiently using the point-of-sale system.
Collaborate with team members to ensure a seamless customer experience and share best practices.
Benefits
Opportunity to work in a dynamic retail environment across multiple locations.
Focus on customer satisfaction and relationship building.
Potential for career growth within the company.
Team-oriented culture that encourages collaboration and sharing of best practices.
Full Job Description
About the Role:
The Sales position is crucial for driving revenue and enhancing customer satisfaction at our 12 locations through-out the tristate area. The primary goal of this role is to effectively promote and sell our products while providing exceptional service to our customers. This position requires a proactive approach to identify customer needs and recommend suitable products, ensuring a positive shopping experience. Additionally, the Sales representative will be responsible for maintaining product displays and inventory levels, contributing to the overall presentation of the store. Ultimately, success in this role will be measured by sales performance, customer feedback, and the ability to foster long-term customer relationships.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in retail sales or customer service.
Preferred Qualifications:
Experience in retail environments.
Familiarity with customer management systems.
Responsibilities:
Engage with customers to understand their needs and provide tailored product recommendations.
Achieve and exceed sales targets through effective selling techniques and product knowledge.
Maintain an organized and visually appealing sales floor.
Process transactions accurately and efficiently using the point-of-sale system.
Collaborate with team members to ensure a seamless customer experience and share best practices.
Skills:
Strong communication and interpersonal skills are essential for engaging with customers and understanding their needs. Sales skills, including the ability to persuade and influence, will be utilized daily to drive sales and meet targets.
Organizational skills are important for maintaining product displays and managing time effectively.
Problem-solving skills will help address customer inquiries and resolve any issues that may arise during the sales process.
Additionally, familiarity with technology and point-of-sale systems will enhance efficiency in processing transactions and managing sales data.
Physical requirement of this position:
Must be capable of being on your feet (standing or walking the sales floor) for extended periods of time (up to two hours at a stretch)
Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds
Ability to freely access all areas of the store including selling floor, stock area, and register area
Assist in floor moves, merchandising, display maintenance and store housekeeping
Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensures re-wraps are done promptly
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time-to-time, as needed.
