About the Role:Grade Level (for internal use):
11
The Team: We are seeking a highly motivated and experienced Account Manager to join our Sell Side Account Management Team at S&P Global, based in New York. They will be responsible for managing and growing strategic relationships across a portfolio of Canada/east coast sell-side clients, serving as a trusted partner and helping clients maximize the value of S&P Global’s solutions.
The ideal candidate brings a strong understanding of capital markets and the sell side landscape, with demonstrated experience managing complex client relationships and engaging senior stakeholders. This individual will take a strategic approach to account management, identifying opportunities to deepen relationships, expand product adoption, and drive long-term commercial growth.
Responsibilities and Impact
- Own and develop strategic client relationships across a portfolio of East Coast sell side accounts, building strong partnerships with key stakeholders and senior decision-makers.
- Serve as a trusted advisor to clients by developing a deep understanding of their business priorities, workflows, challenges, and strategic objectives.
- Develop and execute account strategies focused on client retention, relationship expansion, product adoption, and long-term growth.
- Identify and pursue cross-sell and expansion opportunities within existing accounts, partnering with Sales, Product, Customer Success, and other internal teams to deliver comprehensive solutions.
- Build relationships across multiple levels of client organizations to strengthen S&P Global’s presence and value within each account.
- Lead strategic account reviews and client meetings, providing insights, recommendations, and solutions aligned with clients’ evolving business needs.
- Leverage knowledge of capital markets, industry trends, and competitive dynamics to engage clients in meaningful, commercially focused conversations.
- Act as the internal voice of the client, providing feedback and market intelligence to Product, Sales, and other stakeholders to help inform business and product strategy.
- Navigate complex client situations and coordinate internal resources to resolve issues while maintaining strong relationships and delivering an exceptional client experience.
- Maintain disciplined account planning, relationship mapping, and CRM documentation to support effective coverage and commercial execution.
- Represent S&P Global at client meetings, industry events, and other relationship-building opportunities.
- Meet frequently with clients in person across the East Coast.
Compensation/Benefits Information: (This section is only applicable to US candidates)
S&P Global states that the anticipated base salary range for this position is $103,200 to $129,600. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan.
This role is eligible to receive additional S&P Global benefits.
What We Are Looking For
Basic Required Qualifications:
- Strong understanding of capital markets, sell side workflows, products, and market dynamics.
- Demonstrated experience managing and growing complex client relationships, preferably within financial services, financial data, technology, or a related industry.
- Proven ability to establish credibility and develop relationships with senior-level client stakeholders.
- Strong commercial mindset with the ability to identify client needs and translate them into retention, adoption, and growth opportunities.
- Excellent communication, relationship-building, presentation, and negotiation skills.
- Ability to think strategically while effectively managing multiple accounts, priorities, and client initiatives.
- Demonstrated ability to collaborate across Sales, Product, Customer Success, and other cross-functional teams.
- Strong analytical and problem-solving skills with the ability to use client, market, and usage insights to inform account strategy.
- Proficiency with CRM platforms and Microsoft Office applications, including Excel and PowerPoint.
Preferred Qualifications:
- Bachelor’s degree in Finance, Business, Economics, or a related field.
- Experience working directly with investment banks, broker-dealers, or other sell side financial institutions.
- Experience managing strategic or enterprise-level accounts within financial information, data, analytics, or technology.
- Knowledge of S&P Global Market Intelligence products and solutions.