Account Executive

Relay Financial

$141K — $183K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of full sales cycle or account management experience in fintech or with SMBs, accountants, or bookkeepers
  • Strong consultative, discovery-led sales approach
  • Experience with strategic account-based prospecting and outbound pipeline generation
  • Proficient with CRM software and leverage AI for sales effectiveness
  • Enjoy collaboration and mentoring junior team members
  • Strong interpersonal skills, growth mindset, and adaptability

Responsibilities

  • Own the full sales cycle from prospecting to close, focusing on new business generation
  • Become an expert in Relay's product to provide trusted advice
  • Translate product capabilities into business value tailored to customer goals
  • Innovate and improve the sales process beyond just meeting quotas
  • Collaborate with internal departments to support collective goals

Benefits

  • Opportunities for significant impact on solutions reaching 29 million small businesses across North America
  • Autonomy to make decisions and solve problems
  • Focus on personal ownership and responsibility for outcomes
  • Encouragement of continuous feedback and personal growth
  • Commitment to diversity and inclusion in the workplace and hiring process
Full Job Description
Account Executive
  • Own the full sales cycle from prospecting to close, driving new business across inbound and outbound channels and ensuring successful post-close activation
  • Become an expert in our product and industry to advise business owners and their accountants and bookkeepers in a high-trust manner while aligning their goals/objectives with our product capabilities
  • Translate product capabilities into tangible business value tailored to each customer's goals
  • Go above and beyond just delivering your quota and strategize with team members to innovate and improve the overall sales process
  • Cross-functionally work with internal departments such as Business Development, Marketing, Risk, Customer Experience, Revenue Operations, and Sales Enablement


Who You Are
  • You have 2+ years of full sales cycle experience, ideally within fintech or selling to SMBs, accountants, or bookkeepers
  • You have a consultative, discovery-led sales approach and can translate customer needs into clear business value
  • You have experience with strategic account-based prospecting and outbound pipeline generation
  • You are proficient with CRM software and other sales-related tools (e.g. Salesforce, Outreach, ZoomInfo, etc.) and are not only AI-curious but actively leverage AI to improve your prospecting efficiency, personalize outreach, and elevate your day-to-day sales effectiveness
  • You enjoy collaborating with other departments and mentoring/coaching junior team members
  • You have strong interpersonal skills, a growth mindset, and the adaptability to thrive in a fast-scaling, evolving environment

Bonus Points
  • You have experience in fintech, accounting software or a neobank
  • You have worked with SMBs in North America
  • You are proficient in Spanish


The Interview Process
  • Stage 1: A 30-minute Google Meet video call with a member of the Talent team
  • Stage 2: A 60-minute Google Meet video call with the Manager, Direct Sales
  • Stage 3: A take-home case study followed by a 60-minute Google Meet video call with our Sales team
  • Stage 4: A 45-minute in person meeting with a member of the Leadership team

Our Compensation Approach

We believe Relayers should feel rewarded for the impact they have on our mission and growth. Compensation follows impact. As impact increases, compensation grows, and we do not limit compensation changes to a once-a-year review cycle.

The annual on target earnings (salary + commission) range for this role is $141,000 - $183,000 OTE CAD.

For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $166,000 OTE CAD. Offers below this point reflect candidates we believe can grow into the full scope of the role with support and development. Offers above this point reflect impact that meaningfully exceeds the role's defined expectations or an expanded scope from day one.

We encourage you to have a conversation with your recruiter and ask questions about compensation throughout the hiring process. For more information on our compensation philosophy and perks and benefits, visit our Candidate Hub.

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