Support Escalation Engineer Jobs

Join a team that's pivotal in driving test engineering innovation for high-speed communication products. Lead the development of cutting-edge test methodologies from silicon validation to high-volume...

Accelerate progress at the forefront of digital transformation by leveraging your analytical expertise to develop impactful ROI models and value narratives that demonstrate the strategic benefits of o...

Manage and mentor Site Reliability Engineers, ensuring the reliability and performance of cloud infrastructure for a global SaaS platform while driving operational excellence and fostering team develo...

Elevate your career by leading the design and integration of enterprise-grade conversational AI solutions, leveraging your expertise in Dialogflow CX and GCP architecture to drive impactful customer e...

Champion partner success by designing high-impact enablement programs, translating technical strategies into actionable solutions that drive product adoption and empower partners to excel in their dep...

Lead the charge in ensuring the reliability and performance of cloud infrastructure while mentoring a team of Site Reliability Engineers. Drive operational excellence, automation, and continuous impro...

Join a mission-driven team to support and optimize Microsoft Exchange and Windows infrastructure in hybrid environments, ensuring system availability, conducting complex migrations, and resolving high...

Develop automated workflows and custom integrations, enhance cyber incident response, and support systems maintenance for a critical military IT contract. Collaborate with experts to ensure operationa...

Empower our cybersecurity team to detect, contain, and mitigate threats. Lead incident response initiatives, drive investigations, mentor peers, and enhance our defense strategies while collaborating...

Shape the future of cybersecurity by leading incident response efforts, collaborating across teams, mentoring talent, and refining procedures to protect organizational assets from threats while enhanc...

Drive the future of cybersecurity by leading incident response efforts and enhancing procedures. Collaborate with teams to combat threats and mentor peers, ensuring security best practices are upheld...

Innovate by architecting and developing robust test automation solutions for high-speed optical transceivers, ensuring compliance with software hardware specifications, while collaborating with develo...

Champion software innovation by leveraging your expertise in development and problem-solving. Collaborate with teams to enhance systems, integrating advanced methodologies and achieving operational ex...

Engage in defining and driving technical strategies for platform and runtime capabilities. Deliver scalable, secure services while providing leadership across teams to enhance engineering velocity and...

Join a team that's shaping the future of customer support through strategic leadership. As VP, you'll oversee global teams addressing complex technical challenges, driving excellence, and ensuring an...

Drive operational excellence and innovation in a global technical support organization, ensuring an elevated customer experience while leading a diverse team to resolve complex issues and align with c...

Drive innovation in global technical support for Slack, enhancing customer experience through strategic leadership and metric accountability while fostering a high-performance culture in a dynamic env...

Lead the charge in transforming global technical support for Slack, driving operational excellence and ensuring exceptional customer experiences. Harness strategic vision to foster high-performance co...

Drive global strategies in technical support for enhanced customer experiences. Lead and inspire teams to resolve complex issues while fostering operational excellence and innovation, ensuring the "Vo...

Drive the design and delivery of robust data center network infrastructure, ensuring scalability and reliability through cross-functional collaboration and strategic initiatives...

Join a team that's shaping the future of data center infrastructure. Drive innovative designs and collaborate cross-functionally to deliver reliable and scalable network solutions that support global...

Transform customer support excellence by leading global teams to drive world-class service, operational efficiency, and strategic alignment, ensuring customer satisfaction and feedback shape our produ...

Join a dynamic team as a Sr. Site Reliability Engineer, enhancing product reliability and performance. Drive innovation in cloud environments while collaborating with diverse engineering teams to opti...

Lead the charge in accelerating customer adoption of innovative enterprise solutions. You will develop strategic selling plans, foster relationships with C-level executives, and drive revenue growth t...

Elevate your career by leading the vision and strategy for an innovative AI-First Platform. Drive cross-functional collaboration, customer discovery, and impactful outcomes while reshaping how users i...