Support Escalation Engineer Jobs

Join a team that provides expert technical support for cutting-edge video conferencing solutions. Engage with customers to resolve issues effectively, leveraging advanced knowledge of Crestron platfor...

Lead the charge in implementing Zscaler solutions, guiding clients through setup and management while collaborating with security teams to ensure success. Be a crucial technical resource and support t...

Transform customer engagement by leading complex projects, ensuring delivery meets scope, time, and quality standards. Manage resources and relationships to drive impactful solutions and mentoring tea...

Join a team shaping airspace safety, overseeing end-to-end systems engineering, integrating advanced technologies for surveillance, and enhancing national transport security through innovative enginee...

Drive the evolution of IT infrastructure by providing critical support for security systems and network operations. Engage with diverse teams to ensure optimized, effective solutions while navigating...

Take ownership of critical network support for Navy vessels. Collaborate with military personnel to ensure seamless communication and troubleshoot issues on afloat networks. Deliver exceptional IT sol...

Drive high-quality support for Navy afloat networks by troubleshooting complex issues, collaborating with teams, and providing IT solutions in fast-paced maritime environments, ensuring optimal networ...

Drive exceptional IT solutions to enhance physical and electronic security systems while ensuring robust network infrastructure to support mission-critical operations. Collaborate with cross-functiona...

Join a team that empowers you to innovate in networking solutions, acting as a trusted advisor to customers. Leverage your technical expertise in a collaborative environment to drive business outcomes...

Explore the impact of technology on business processes as a senior analyst. Collaborate with teams to improve software efficiencies, manage projects, and translate business needs into technical soluti...

Shape the future of client experience by leading technical projects for enterprise accounts, ensuring seamless implementation and support while identifying growth opportunities in cloud and security s...

Address customer needs in API Security as a Senior Technical Account Manager, fostering relationships through onboarding, technical presentations, and ongoing support to ensure robust application secu...

Elevate cloud infrastructure reliability by architecting and maintaining robust systems across commercial and government platforms, shaping performance with a focus on automation and resiliency, and c...

Elevate your career by designing and developing secure, user-centered JavaScript applications in a collaborative, agile environment. Play a key role in modernizing technology solutions that meet opera...

Explore innovative solutions as you apply your expertise in systems engineering to enhance complex geospatial intelligence systems. Collaborate on integration, testing, and life cycle management for m...

Lead the charge in systems engineering for critical national security initiatives, ensuring effective solutions bridging mission requirements with engineering execution across multidisciplinary teams...

Join a team that leads complex systems engineering initiatives, guiding cross-functional teams through full life cycles to deliver resilient solutions for national security and geospatial intelligence...

Join a dynamic team as a Lifecycle & Support Communications Specialist, overseeing critical customer communications. Your role will focus on executing operational updates and enhancing customer engage...

Unlock potential by owning the execution of customer communications, ensuring accuracy and alignment with marketing strategies, and driving operational excellence through lifecycle messaging in a dyna...

Transform customer communication by leading the execution of operational and transactional messaging to ensure timely, accurate delivery and strengthen trust throughout the customer lifecycle...

Join a team that's redefining engineering solutions. Lead and inspire a high-performing group to enhance reliability, utilizing advanced technologies to ensure systems effectiveness for critical missi...

Deliver advanced troubleshooting and engineering support for robotic systems, liaising between technical teams and services. Focused on quality improvement processes, service documentation, and cross...

Unlock pre-sales success by owning trial environments, leading demos, and driving customer feedback integration. Collaborate with Account Executives to enhance product positioning and shape a vital ne...

Drive system requirement specifications and design for complex systems by analyzing user needs and operational concepts, ensuring effective integration and testing of hardware/software components with...

Join a team that designs and builds scalable software for automating physical security device provisioning and management across AWS data centers globally, impacting operational readiness and efficien...