Support Escalation Engineer Jobs in Brooklyn, NY

Deliver exceptional client management by fostering relationships and driving growth through strategic engagement with C-level executives, ensuring retention and satisfaction across a territory of majo...

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

Join a dynamic team to support customer success through technical solutions, improving self-service experiences and enhancing documentation. Collaborate with various teams to design tools and optimize...

Transform the customer experience as a Support Engineer. Provide expert technical guidance, troubleshoot issues, advocate for users, and collaborate with cross-functional teams to ensure successful on...

Join a team that champions business process automation through innovative no-code and low-code solutions. Leverage AI and lead cross-functional collaboration to enhance workflows, improve efficiency...

Pioneer innovative integrations as a Staff Forward Deploy Engineer, delivering effective solutions to customer challenges. Collaborate across teams to enhance product performance while leading technic...

Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...

Join our team to design, maintain, and secure IT infrastructures, optimizing performance through automation and troubleshooting to ensure maximum uptime and integrity across our network systems...

Redefine the networking landscape by designing and maintaining robust, scalable, and secure infrastructures for hybrid environments. Collaborate with diverse teams to optimize performance and drive in...

Champion impactful sales initiatives in the observability sector, leveraging your expertise to support enterprise clients in optimizing their data strategies and driving revenue growth through tailore...

Grow your career with a unique opportunity to launch and lead a hyperlocal magazine, driving revenue while building strong community relationships. Combine sales, entrepreneurship, and ownership in a...

Pioneer community connections by launching a hyperlocal magazine, driving revenue through partnerships, and building a sustainable business model that reflects local inspiration and engagement...

Launch your career driving enterprise sales across the US. Own complex cycles, engage cross-functionally, and establish OX as a trusted partner. Your expertise will shape strategic relationships and d...

Shape enterprise platform solutions by owning the full lifecycle, driving improvements, and leveraging AI to enhance technical problem-solving. Collaborate across teams to design scalable systems that...

Inspire innovation in public sector solutions as you collaborate with teams to develop and deliver tailored Salesforce solutions that elevate customer success while driving transformation and addressi...

Join a team that drives growth in PNT solutions for Aerospace & Defense. Lead sales efforts, develop key accounts, and exceed quotas while fostering relationships with technical authorities in the Gov...

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...

Lead implementations by translating client needs into actionable solutions. As the technical authority, ensure seamless communication between clients and development teams throughout the project lifec...

Lead the charge in designing and supporting innovative contact center platforms, ensuring seamless communication and operational efficiency while aligning technology initiatives with business goals an...

Innovate electronic systems with a focus on design, development, and support of military applications. Collaborate on enhancements and improvements, ensuring high performance and reliability in enviro...

Unlock potential as you lead the charge in empowering partners with essential tools and knowledge to excel in delivering AI-driven customer solutions, focusing on enhancing partner readiness and techn...

Lead transformative technology solutions by driving presales and delivery governance. Collaborate with engineering teams to achieve defined outcomes and enhance organizational change through strategic...

Drive growth by acquiring new SMB accounts through dynamic prospecting, networking, and solution-based selling. Utilize exceptional communication and negotiation skills to exceed sales targets while b...

Accelerate IT Service Management excellence by driving platform strategy, enhancing processes, and fostering collaboration to ensure effective service delivery and operational efficiency across teams...

Reimagine the support landscape by leading enterprise technical resolutions, resolving complex identity security issues, and driving AI workflow automation to create an exceptional customer experience...