Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $150K *

Shape the future of wholesale operations by leading cross-functional teams, enhancing customer experiences, and driving growth through strategic partnerships and innovative operational practices...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$85K - $90K *

Grow your career with a dynamic role that transforms data into strategic insights, driving enterprise-wide decision-making through innovative analytics and collaboration. Elevate your expertise in a c...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Reimagine technology leadership as you drive the vision for customer engagement and marketing platforms. Partner across disciplines, delivering innovative solutions that enhance customer experiences a...

Today

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Drive strategic technology leadership for customer engagement, overseeing multi-platform delivery across sales, service, and marketing. Collaborate with business leaders to align technology roadmaps w...

Today

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Join us to lead strategic technology initiatives that enhance Sales, Service, Marketing, and Digital Commerce experiences. Collaborate with cross-functional teams to deliver scalable, AI-enabled solut...

Today

  •   8 - 10 years exp.  •   Information Technology

$150K - $200K *

Accelerate progress at customer retention and expansion by leading a dynamic Customer Success team, optimizing systems, and building strategic partnerships to achieve exceptional growth metrics in a f...

Vancouver, BCIn-Person

Today

  •   8 - 10 years exp.  •   Business Services

$110K - $138K *

Transform customer experiences by leading innovative strategies, enhancing satisfaction through data-driven insights, and championing a culture of service excellence. Drive continuous improvement init...

Markham, ONIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $138K *

Lead the charge in enhancing customer experience by developing and executing integrated programs. Drive continuous improvement initiatives and oversee cross-functional teams to deliver exceptional ser...

Ottawa, ONIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $138K *

Drive innovation in customer experience by leading strategic programs that enhance satisfaction, optimize service delivery, and leverage data insights. Collaborate with cross-functional teams to embed...

Toronto, ONIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$130K - $180K *

Lead the charge in driving customer success within strategic enterprise accounts, fostering senior-level partnerships, and ensuring growth through tailored engagement strategies and measurable outcome...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$137K - $182K *

Lead the charge in transforming customer experience through strategic oversight of service operations, member engagement, and data management. Develop initiatives to enhance satisfaction, performance...

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Join a team that's shaping customer strategy, driving growth through expert advisory, and developing a robust playbook to bridge platform capabilities with measurable business outcomes in strategic ac...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Elevate your career by leveraging your expertise in Front-End and Back-End technologies. In this pivotal role, you'll steer project delivery, mentor teams, and establish technology standards that driv...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Take ownership of driving sales and strategic partnerships to grow revenue through innovative Salesforce solutions. Collaborate with cross-functional teams to identify opportunities, nurture relations...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $243K *

Elevate your career by leading community engagement initiatives. Drive strategy, foster partnerships across functions, and manage a multi-capability team ensuring impactful, scalable engagements for s...

Reposted 6 days ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$130K - $180K *

Lead the transformation of customer experience by unifying teams, developing strategies, and managing high-stakes client interactions. Drive product collaboration and operational excellence through in...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $120K *

Engage with leading life sciences companies to drive success in customer outcomes, managing complex implementations and fostering relationships while continuously improving processes and solutions to...

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Accelerate growth by leading key account strategies to achieve double-digit expansion. Position as a strategic partner in AI transformation, collaborating with cross-functional teams and engaging CXO...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $180K *

Drive growth by establishing strategic partnerships, achieving over 15% YOY revenue increase, and engaging with CXOs to expand AI transformation initiatives in managed accounts. Collaborate with teams...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

US-AnywhereRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$130K - $150K *

Lead and empower a 50+ member Customer Success Operations team, driving operational excellence and optimizing customer experience through AI, automation, and strategic partnerships while fostering tea...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Drive account growth by expanding client relationships and delivering AI transformation solutions, delivering substantial revenue growth by engaging with executive leadership and fostering collaborati...

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$120K - $180K *

Lead the charge in driving significant account growth by engaging with CXOs as trusted advisors for AI transformation. Expand and deepen client relationships to achieve targeted revenue growth and est...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Transform account growth through strategic leadership, engaging CXOs in AI initiatives and driving substantial portfolio expansion while fostering collaboration across teams to achieve double-digit gr...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $180K *

Champion account growth by delivering double-digit YOY expansion while engaging strategically with CXOs on AI transformation. Leverage expertise to enhance partnerships and generate value across key a...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.