Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$120K - $150K *
Shape the future of wholesale operations by leading cross-functional teams, enhancing customer experiences, and driving growth through strategic partnerships and innovative operational practices...
Reposted 2 days ago
Director, Data Strategy & Insights
$85K - $90K *
Grow your career with a dynamic role that transforms data into strategic insights, driving enterprise-wide decision-making through innovative analytics and collaboration. Elevate your expertise in a c...
Reposted today
Senior Director, Customer Engagement Information Technology Partner
$150K - $180K *
Reimagine technology leadership as you drive the vision for customer engagement and marketing platforms. Partner across disciplines, delivering innovative solutions that enhance customer experiences a...
Today
Senior Director, Customer Engagement Information Technology Partner
$150K - $180K *
Drive strategic technology leadership for customer engagement, overseeing multi-platform delivery across sales, service, and marketing. Collaborate with business leaders to align technology roadmaps w...
Today
Senior Director, Customer Engagement Information Technology Partner
$150K - $180K *
Join us to lead strategic technology initiatives that enhance Sales, Service, Marketing, and Digital Commerce experiences. Collaborate with cross-functional teams to deliver scalable, AI-enabled solut...
Today
$150K - $200K *
Accelerate progress at customer retention and expansion by leading a dynamic Customer Success team, optimizing systems, and building strategic partnerships to achieve exceptional growth metrics in a f...
Today
$110K - $138K *
Transform customer experiences by leading innovative strategies, enhancing satisfaction through data-driven insights, and championing a culture of service excellence. Drive continuous improvement init...
4 weeks ago
$110K - $138K *
Lead the charge in enhancing customer experience by developing and executing integrated programs. Drive continuous improvement initiatives and oversee cross-functional teams to deliver exceptional ser...
4 weeks ago
$110K - $138K *
Drive innovation in customer experience by leading strategic programs that enhance satisfaction, optimize service delivery, and leverage data insights. Collaborate with cross-functional teams to embed...
4 weeks ago
Strategic Customer Engagement Director
$130K - $180K *
Lead the charge in driving customer success within strategic enterprise accounts, fostering senior-level partnerships, and ensuring growth through tailored engagement strategies and measurable outcome...
2 weeks ago
Director, Customer Experience & Engagement - 26-77
$137K - $182K *
Lead the charge in transforming customer experience through strategic oversight of service operations, member engagement, and data management. Develop initiatives to enhance satisfaction, performance...
Today
$120K - $150K *
Join a team that's shaping customer strategy, driving growth through expert advisory, and developing a robust playbook to bridge platform capabilities with measurable business outcomes in strategic ac...
2 weeks ago
$120K - $150K *
Elevate your career by leveraging your expertise in Front-End and Back-End technologies. In this pivotal role, you'll steer project delivery, mentor teams, and establish technology standards that driv...
1 week ago
$120K - $150K *
Take ownership of driving sales and strategic partnerships to grow revenue through innovative Salesforce solutions. Collaborate with cross-functional teams to identify opportunities, nurture relations...
4 days ago
Director, Community Engagement Enablement - Community & Stakeholder Engagement
$135K - $243K *
Elevate your career by leading community engagement initiatives. Drive strategy, foster partnerships across functions, and manage a multi-capability team ensuring impactful, scalable engagements for s...
Reposted 6 days ago
Senior Director of Customer Experience
$130K - $180K *
Lead the transformation of customer experience by unifying teams, developing strategies, and managing high-stakes client interactions. Drive product collaboration and operational excellence through in...
1 week ago
$90K - $120K *
Engage with leading life sciences companies to drive success in customer outcomes, managing complex implementations and fostering relationships while continuously improving processes and solutions to...
3 days ago
Director - Client Growth Partner (IT Consulting / Mnaufacturing)
$120K - $150K *
Accelerate growth by leading key account strategies to achieve double-digit expansion. Position as a strategic partner in AI transformation, collaborating with cross-functional teams and engaging CXO...
4 days ago
Director - Client Growth Partner (IT Consulting / Mnaufacturing)
$120K - $180K *
Drive growth by establishing strategic partnerships, achieving over 15% YOY revenue increase, and engaging with CXOs to expand AI transformation initiatives in managed accounts. Collaborate with teams...
4 days ago
Senior Director, Client Partner
$150K - $200K *
Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...
Reposted 4 weeks ago
$130K - $150K *
Lead and empower a 50+ member Customer Success Operations team, driving operational excellence and optimizing customer experience through AI, automation, and strategic partnerships while fostering tea...
3 days ago
Director - Client Growth Partner (IT Consulting / Manufacturing)
$130K - $180K *
Drive account growth by expanding client relationships and delivering AI transformation solutions, delivering substantial revenue growth by engaging with executive leadership and fostering collaborati...
Yesterday
Director - Client Growth Partner (IT Consulting / Manufacturing)
$120K - $180K *
Lead the charge in driving significant account growth by engaging with CXOs as trusted advisors for AI transformation. Expand and deepen client relationships to achieve targeted revenue growth and est...
Yesterday
Director - Client Growth Partner (IT Consulting / Manufacturing)
$120K - $150K *
Transform account growth through strategic leadership, engaging CXOs in AI initiatives and driving substantial portfolio expansion while fostering collaboration across teams to achieve double-digit gr...
Yesterday
Director - Client Growth Partner (IT Consulting / Manufacturing)
$120K - $180K *
Champion account growth by delivering double-digit YOY expansion while engaging strategically with CXOs on AI transformation. Leverage expertise to enhance partnerships and generate value across key a...
Yesterday
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.