Director - Client Growth Partner (IT Consulting / Mnaufacturing)

Nagarro

$120K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years key account leadership experience with $20M+ accounts in a professional services firm
  • Ability to engage with client CIOs, CTOs, and CDOs while building strong relationships
  • Fluency in AI relevant to industry applications and transformations
  • Strong deal shaping and commercial negotiation skills
  • Proven collaboration with engineering and capability teams under a low ego, high accountability approach.

Responsibilities

  • Drive portfolio growth by over 15% year-over-year
  • Achieve revenue targets through strategic account planning and cross-collaboration
  • Position Nagarro as a trusted AI partner with executive leadership in managed accounts
  • Collect client testimonials to validate Nagarro’s service quality
  • Integrate client feedback to adjust strategies for enhanced engagement

Benefits

  • Opportunities for career advancement and professional development
  • Engagement with high-profile executive stakeholders
  • Exposure to cutting-edge AI technologies and transformations
  • Collaborative work culture that emphasizes teamwork and support
  • Access to a network of innovative projects within the professional services sector
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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