Director - Client Growth Partner (IT Consulting / Manufacturing)

Nagarro

$130K — $180K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in key account leadership with proven success in managing large accounts over $20 million at a recognized professional services firm.
  • Ability to engage effectively with C-level executives, specifically CIOs, CTOs, and CDOs, to foster strong relationships.
  • Strong understanding of AI within industry contexts, capable of discussing AI transformation and its business value.
  • Experience in deal negotiation with solid commercial judgment, able to shape and defend compelling business cases.
  • Demonstrates collaborative skills, working effectively with cross-functional teams to foster trust and commitment. Low ego, high accountability.

Responsibilities

  • Drive portfolio growth, achieving a minimum of 15% year-over-year increase in assigned accounts.
  • Develop and execute structured account plans to meet revenue targets in collaboration with the Custodian of Client Success.
  • Shape the executive agenda by aligning Nagarro's offerings with client needs through strategic conversations.
  • Secure public testimonials and references from satisfied clients to validate Nagarro's impactful work and reputation.
  • Establish Nagarro's position as a leader in AI within client organizations, ensuring representation at senior leadership discussions.

Benefits

  • Opportunity to work with a leading firm at the forefront of AI transformation.
  • Collaborative work environment focused on trust and accountability.
  • Engagement with high-level executives across various industries.
  • Possibility for professional growth through strategic account leadership.
  • Involvement in driving significant business outcomes and growth initiatives.
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro''s work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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