Director - Client Growth Partner (IT Consulting / Manufacturing)

Nagarro

$120K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in key account leadership with focus on 20+ million dollar accounts
  • Proven ability to build relationships with CIOs, CTOs, CDOs, and business leaders
  • Strong understanding of AI transformation within a specific industry
  • Skilled in deal shaping and experienced in procurement and legal negotiations
  • Collaborative team player with a reputation for high accountability and low ego

Responsibilities

  • Drive annual portfolio growth of over 15%
  • Partner with the Custodian of Client Success to meet revenue goals
  • Shape the strategic agenda for CXOs through account planning
  • Collaborate with internal teams to identify and deliver expanded service offerings
  • Secure positive client testimonials regarding Nagarro's service quality

Benefits

  • Opportunities for professional growth and development
  • Access to cutting-edge AI technology projects
  • Collaborative work environment with high-level industry professionals
  • Strategic role influencing senior client relationships
  • Engagement with transformative AI initiatives in various sectors
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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