Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$120K - $150K *
Tackle the challenge of leading customer success initiatives for Enterprise and Mid-Market segments. You'll drive retention and growth, building scalable processes and a dedicated team culture focused...
Yesterday
$90K - $130K *
Shape the future of customer success by leading and expanding a dynamic team responsible for account management, implementation, and support, driving impressive retention rates as the company scales...
3 weeks ago
$130K - $180K *
Deliver exceptional customer experiences by leading multi-functional teams for retention and expansion, driving strategic initiatives, and integrating AI solutions to enhance service models in a fast...
2 weeks ago
$150K - $200K *
Accelerate growth by leading Customer Success strategies, driving retention and expansion across multi-functional teams, and optimizing the customer journey from activation to renewal, representing th...
2 weeks ago
$100K - $130K *
Drive client success by leading a team focused on client satisfaction, retention, and growth. Develop innovative strategies, programs, and best practices to enhance client relationships and ensure lon...
1 week ago
Senior Manager of Customer Success
$130K - $150K *
Lead a high-performing Enterprise Customer Success team, driving retention and growth. Partner cross-functionally to optimize strategy and processes, ensuring valuable customer experiences and success...
3 days ago
Head of Customer Success & Onboarding (B2SMB)
$120K - $150K *
Lead Customer Success & Onboarding efforts to enhance client satisfaction, streamline processes, and elevate team performance. Own strategic accounts and build efficient systems that drive product ado...
2 weeks ago
Principal Customer Success Manager, Strategic
$159K - $229K *
Champion customer success by developing strategic account plans that enhance value and drive growth, collaborating closely with enterprise clients to optimize their use of technology solutions while e...
2 weeks ago
$120K - $150K *
Shape the future of customer success by driving seamless transitions from POC to full rollout, ensuring client satisfaction through strategic project management and effective stakeholder collaboration...
2 weeks ago
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Lead customer success initiatives for high-impact accounts, aligning Salesforce capabilities with client goals. Drive measurable ROI and maintain platform stability through strategic relationships and...
Reposted 2 weeks ago
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Shape the future of customer success by leading strategic initiatives that align client goals with cutting-edge solutions. Foster executive relationships to drive innovation and ensure measurable outc...
Reposted 2 weeks ago
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Transform strategic customer partnerships by aligning business goals with Salesforce solutions. Drive ROI through advocacy, risk management, and cross-team collaboration to enhance enterprise customer...
Reposted 2 weeks ago
$70K - $95K *
Champion customer success by building strategic relationships, ensuring smooth onboarding, and maximizing product adoption. Leverage your SaaS expertise to drive retention, growth, and advocacy across...
3 weeks ago
$70K - $95K *
Elevate your career by driving customer success and advocacy for key accounts. Build trusted relationships and ensure customers gain maximum value from their investment while collaborating with variou...
3 weeks ago
Senior Director, Employee Success Business Partner
$130K - $180K *
Shape the future of workforce strategies as a strategic partner to senior leaders. Lead a team in developing cohesive talent plans, advising on people implications in mission-critical domains, and dri...
Reposted 2 weeks ago
Senior Director, Employee Success Business Partner
$130K - $180K *
Lead the charge in shaping people strategy for a globally distributed infrastructure team, acting as a trusted advisor to executives while driving organizational effectiveness and talent development a...
Reposted 2 weeks ago
$80K - $120K *
Transform customer journeys by managing post-sales success and implementation. Leverage your expertise to foster strong relationships, guide usage expansion, and advocate for clients between teams, en...
1 week ago
$90K - $130K *
Empower customer success by driving relationships, adoption, and strategic alignment with key accounts. Leverage insights to enhance value realization and ensure customer satisfaction through proactiv...
2 weeks ago
$70K - $95K *
Join a team that's dedicated to enhancing customer relationships, driving success, and ensuring seamless service delivery across multiple accounts. Embrace the opportunity to foster collaboration and...
4 weeks ago
$90K - $120K *
Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...
6 days ago
$85K - $95K *
Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...
2 weeks ago
$70K - $95K *
Transform customer success by guiding users to adopt and excel with our SaaS products. Own the onboarding experience, resolve issues proactively, and share insights to refine offerings for educators a...
1 week ago
Senior Manager of Customer Success
$100K - $130K *
Lead a dynamic team of Customer Success Specialists to enhance member engagement and retention. Drive performance excellence through coaching, strategic initiatives, and cross-functional collaboration...
2 weeks ago
Director of Customer Success - Remote
$146K - $213K *
Transform customer success through strategic leadership and operational excellence, guiding a high-performing team to enhance customer experiences and foster long-term growth while collaborating cross...
Reposted 6 days ago
Director of Customer Success - Remote
$146K - $213K *
Lead, develop, and oversee a high-performing Customer Success team to enhance customer experiences, drive retention, and facilitate long-term growth through strategic initiatives and effective collabo...
Reposted 6 days ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.