Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

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$110K - $140K *

Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$110K - $140K *

Champion customer satisfaction by leading a high-performing support team, enhancing operational efficiencies, and collaborating with cross-functional partners to drive metrics-based improvements while...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Partner with us to drive strategic value for enterprise accounts, influencing C-suite decisions as you lead customer success initiatives and optimize migration to agentic AI, all while mentoring top-t...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$175K - $200K *

Transform the supply chain landscape by leading end-to-end operations, optimizing inventory management, sourcing strategies, and cultivating supplier relationships. Drive innovation through technology...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$172K - $216K *

Shape federal public policy and advocacy strategies to drive Cohesity’s engagement with Congress and federal agencies, enhancing market access and revenue growth through comprehensive IT procurement a...

Today

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$117K - $129K *

Shape the future of strategic communications by spearheading innovative campaigns for advocacy and labor organizations, leading a diverse team to deliver impactful projects across multiple media platf...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$117K - $129K *

Lead innovative campaigns that drive public opinion through strategic communication. Collaborate with teams of creative professionals, advancing client goals while spearheading digital organizing and...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$117K - $129K *

Lead impactful campaigns by strategizing and executing innovative communications, uniting teams of creatives, and driving public engagement to achieve significant results in advocacy or labor initiati...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$117K - $129K *

Champion integrated communication strategies by leading teams, crafting compelling campaigns, and managing client relations to drive impactful advocacy and exceptional results across digital and print...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$117K - $129K *

Transform strategic campaigns for social change by leading teams, managing projects, and crafting messaging that drives public engagement. Ensure client success through innovative digital strategies a...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$117K - $129K *

Tackle impactful strategic communications by leading creative campaigns that drive public opinion and engagement while managing passionate teams to deliver exceptional, results-driven work in dynamic...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$117K - $129K *

Empower communities by leading innovative advocacy campaigns, managing teams, and driving strategic communications to achieve impactful results for labor and social causes. Your creativity and leaders...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $95K *

Oversee project delivery and coordinate field operations to meet client expectations, ensuring profitability and fostering strong partnerships with developers. Collaborate with teams to maintain produ...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $130K *

Champion the delivery of innovative customer experience solutions, overseeing complex initiatives while collaborating across product, engineering, and operations. Make a direct impact on national rest...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$171K - $342K *

Champion strategic growth in the Heart Failure sector by leading innovative regional initiatives, optimizing customer relationships, and driving competitive advantages through actionable market strate...

Reposted 1 month ago

  •   8 - 10 years exp.  •   Healthcare

$182K - $345K *

Champion healthcare transformation by designing and delivering scalable outsourcing solutions that integrate finance, operations, and technology, enhancing efficiency and client experience in a challe...

4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$182K - $345K *

Transform healthcare operations by architecting innovative managed services solutions. Lead strategy and development efforts, delivering measurable outcomes while collaborating across teams to meet cl...

4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $150K *

Lead the strategic development and execution of impactful programs to end homelessness, ensuring alignment with mission while overseeing multi-county initiatives, compliance, and staff development in...

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$182K - $345K *

Elevate healthcare operations by architecting and delivering innovative managed services solutions. Collaborate across teams to design scalable outsourcing strategies that drive measurable client resu...

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$182K - $345K *

Grow the future of healthcare by leading the design and development of transformative Managed Services solutions that integrate technology and operational excellence, ultimately driving measurable val...

4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$182K - $345K *

Transform healthcare delivery by leading innovative Managed Services solutions. Collaborate across teams to architect scalable, technology-driven offerings that enhance operational efficiency and driv...

4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$136K - $184K *

Join a collaborative team dedicated to optimizing broker distribution strategies, enhancing performance management, and driving significant growth while leading and developing high-performing professi...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$136K - $184K *

Drive strategic initiatives to optimize broker performance and maximize value through effective distribution channels. Collaborate with cross-functional teams to enhance broker engagement, compensatio...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$136K - $184K *

Empower a high-performing team focusing on broker optimization and performance management. Collaborate with cross-functional leaders to drive strategic initiatives enhancing broker effectiveness and m...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $195K *

Shape the future of digital insurance solutions by owning end-to-end engineering delivery and driving high performance across teams in a dynamic, startup-paced environment focused on customer experien...

Waterloo, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.