Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$159K - $286K *

Champion strategic account management to drive growth and profitability, building trusted C-suite relationships while optimizing services to meet evolving customer needs and delivering innovative solu...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$175K - $190K *

Play a key role in strategic media planning and buying to optimize client campaigns, managing multi-channel initiatives and delivering impactful results. Collaborate with teams to enhance media perfor...

1 month ago

  •   Less than 5 years exp.  •   Media

$85K - $100K *

Champion recruiting excellence as you lead teams to attract and place exceptional clinicians. Drive strategic initiatives, optimize performance, and cultivate a robust staffing culture to meet the nee...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Shape the future of service delivery by leading a team of technical experts to ensure operational excellence and client satisfaction through effective coaching, performance management, and process imp...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive operational excellence by leading a technical service team, ensuring high performance through effective coaching, metric management, and continuous improvement. Collaborate cross-functionally to...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Collaborate to lead regional recruiting strategies, foster team development, and drive clinician placement. Guide teams through the recruitment lifecycle, utilizing data for performance improvement an...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Unlock potential by leading and optimizing recruiting operations across regions, fostering talent acquisition strategies to ensure exceptional staffing outcomes for healthcare clinicians in a dynamic...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive exceptional recruiting outcomes by leading and developing cross-functional teams. Align recruitment strategies with organizational goals to attract top clinical talent for our mission-driven car...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Oversee recruitment strategy and team performance across multiple regions to attract and place qualified clinicians. Partner with leadership to address staffing needs and drive continuous improvement...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$79K - $120K *

Transform operations through effective leadership and client satisfaction strategies. Engage with clients, manage a talented team, and foster a collaborative environment to ensure outstanding service...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$79K - $120K *

Transform client relationships by leading a team focused on satisfaction, retention, and innovative solutions, while managing complex accounts and enhancing processes for optimal service delivery...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Lead the charge in shaping customer experience strategy. Collaborate across teams to enhance account management, optimize processes, and drive customer satisfaction, while growing roles and responsibi...

Today

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Unlock your potential as you enhance customer relations, manage implementations, and drive growth across our dynamic organization. Collaborate with various teams to improve customer experiences in a r...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$159K - $244K *

Champion strategic solutions for C-Level executives in M&A, guiding complex integrations and restructurings. Lead teams, ensure successful project delivery, and foster relationships to drive business...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$159K - $244K *

Champion client success by guiding strategic M&A initiatives, leading diverse project teams, and delivering valuable insights to senior executives across multiple industries, fostering growth and tran...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$159K - $244K *

Join our team to deliver strategic solutions for executives, lead M&A initiatives, guide project teams, and foster client relationships across the financial services sector. Your expertise will drive...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$159K - $244K *

Unlock value through strategic advice to senior executives on mergers, acquisitions, and transformations. Lead diverse teams and planning sessions, while managing complex projects to enhance operation...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$159K - $244K *

Elevate your career by delivering strategic M&A guidance to executives. Lead complex integrations and restructurings while fostering client relationships and mentoring junior team members to drive imp...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$159K - $244K *

Drive your career with impactful advisory and execution for M&A and restructuring, collaborating with C-level leaders to deliver strategic frameworks and solutions while managing integration and separ...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$159K - $244K *

Drive impactful M&A transformations by providing strategic guidance, managing complex integrations, and fostering client relationships. Lead cross-functional teams and deliver measurable results for s...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$159K - $244K *

Lead strategic initiatives by providing executive-level advice on M&A, transform operations, and manage client relationships. Drive value creation through integration strategies while guiding project...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Unlock the potential in customer engagement as you lead the strategy and execution of Salesforce Marketing Cloud, driving data-driven automation and innovative marketing solutions for improved convers...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$85K - $100K *

Partner with us to optimize CRM and marketing automation strategies, driving measurable B2B campaigns and enhancing audience engagement through effective data and segmentation practices across Salesfo...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Innovate as a Solutions Delivery Manager to develop effective customer solutions within Benchling's dynamic product suite. Collaborate cross-functionally to enhance customer experience and operational...

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Engage in a dynamic role that bridges product capabilities and customer needs, enhancing solution delivery and operational effectiveness across the Customer Experience team in the growing chemistry do...

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.