Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$93K - $210K *

Transform sales execution by leading a high-performing Sales Enablement team. Drive productivity, pipeline quality, and scalable selling behaviors while collaborating with leadership to enhance early...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$93K - $210K *

Lead a high-performing Sales Enablement team to enhance sales execution and productivity. Partner with cross-functional leaders to drive pipeline creation and ensure consistent selling behaviors throu...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$93K - $210K *

Lead a high-performing Sales Enablement team to enhance sales execution, improve seller productivity, and drive pipeline generation quality. Collaborate cross-functionally to implement scalable strate...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$93K - $210K *

Join a team that's focused on enhancing sales execution and productivity. Lead Sales Enablement Managers in improving sales strategies, pipeline quality, and seller performance across a dynamic B2B en...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$93K - $210K *

Transform sales execution by leading a high-performing team to enhance seller productivity and pipeline quality, in collaboration with sales leadership and cross-functional partners. Drive measurable...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$187K - $270K *

Lead growth strategies for Oral Health by integrating customer insights into cohesive plans. Collaborate with cross-functional teams to optimize both digital and physical retail experiences, maximizin...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$104K - $144K *

Contribute to impactful community services by leading and managing diverse behavioral health programs, ensuring compliance, collaboration, and quality improvement while fostering a culture of excellen...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead the charge in managing strategic accounts, ensuring exceptional client experiences and fostering long-term partnerships while driving campaign success and innovative solutions for enterprise bran...

2 days ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Join a dynamic team as you drive strategic initiatives and foster strong client relationships, ensuring outstanding customer experiences and maximizing business outcomes for key enterprise brands...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Empower client partnerships by leading strategic account initiatives, ensuring exceptional customer experiences, and driving business growth through innovative media and influencer strategies...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$138K - $179K *

Join our team as you lead and innovate user experiences, mentoring talented designers while collaborating across departments to elevate product design, customer satisfaction, and drive impactful resul...

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$160K - $190K *

Shape the future of cybersecurity by defining the product vision and strategy for innovative analytics and workflows in a dynamic SaaS environment, driving collaboration across teams to enhance threat...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in driving sales success by owning the full cycle from pipeline development to closing enterprise deals, collaborating closely with founders to refine strategies while expanding relati...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Lead the charge in driving sales success within the enterprise sector. Own the complete sales cycle, engage with high-profile clients, and collaborate with founders to refine strategies that drive gro...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate new business development for a strategic AI Digital offering, focusing on fostering relationships with key stakeholders while managing and expanding a team to drive sales success and improve p...

Today

  •   5 - 7 years exp.  •   Media

$110K - $120K *

Lead the charge in shaping our Sales Development strategy by building a high-performing team that drives new business pipelines through innovative processes, coaching, and deep market understanding...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$225K - $290K *

Innovate within Finance by leading system strategy and cross-functional collaboration. Drive process standardization and policy development to enhance financial operations in a rapidly evolving enviro...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$275K - $315K *

Transform finance operations by leading strategic initiatives that enhance systems, processes, and policies, ensuring scalability and efficiency in capital management and reporting in a high-growth en...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$87K - $114K *

Unlock your potential in a dynamic role that addresses operational challenges within healthcare, connecting with cross-functional teams to enhance provider relationships and drive effective solutions...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$87K - $114K *

Join a team that's focused on enhancing provider success by resolving operational challenges and fostering collaborative relationships while driving data-informed solutions across multiple internal pa...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$87K - $114K *

Lead the charge in enhancing operational efficiency by resolving provider issues through cross-functional collaboration, data-driven decision-making, and relationship management within a dynamic healt...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $127K *

Unlock potential by driving provider success through effective problem-solving, collaboration, and data-driven decisions. Engage with stakeholders to enhance operations and foster relationships, ensur...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Shape the future of client retention by leading strategies that deepen relations, enhance loyalty, and improve lifetime value while overseeing CRM, lifecycle marketing, and a premier loyalty program w...

Vaughan, ONIn-Person

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Pioneer client retention strategies that deepen relationships and enhance loyalty. Lead cross-functional teams driving CRM and lifecycle marketing programs to maximize client lifetime value and ensure...

Woodbridge, ONIn-Person

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Shape the future of project management by leading D365 solutions implementation, guiding stakeholders, ensuring platform integration, and driving continuous improvements for maximum ERP value...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.