Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

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$210K - $250K *

Unlock potential by bridging product vision with sales strategy, driving engagement, and market positioning. Lead efforts in product evangelism and strategy shaping to enhance customer interactions an...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$210K - $250K *

Unlock potential by bridging product vision with sales strategy, owning impactful communication & enabling success across teams. Act as a trusted product expert driving engagement & shaping the future...

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $120K *

Champion customer success by driving account growth and fostering relationships. Utilize your LATAM expertise to enhance client engagement, identify opportunities, and ensure effective onboarding, tra...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Unlock potential by enhancing product content performance across retail syndication workflows. Collaborate with cross-functional teams to resolve issues, improve success rates, and drive operational e...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$210K - $260K *

Lead the charge in product marketing by shaping AI narratives, driving impactful product launches, and crafting compelling messaging that resonates with diverse audiences while mentoring a high-perfor...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$129K - $194K *

Lead the charge in shaping our Salesforce engineering landscape! Oversee technical direction, manage top talent, and deliver high-impact solutions that drive success across various business functions...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$254K - $445K *

Drive the future of customer engagement by leading a global team in product management, unifying tools with AI-powered insights to enhance agent productivity and customer outcomes at scale, while shap...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $160K *

Lead the operational strategy for global renewal processes, enhancing revenue retention and efficiency through optimized workflows, advanced analytics, and cross-functional collaboration in a dynamic...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Shape the future of sales operations by collaborating with leaders to enhance forecasting, optimize processes, and drive decision-making efficiency to support regional revenue growth and operational e...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Innovate and execute a comprehensive enterprise communications strategy to enhance organizational culture, manage reputation, and support change initiatives across diverse channels, serving as a trust...

Yesterday

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$170K - $200K *

Champion data-driven growth strategies, leading high-performing teams to optimize marketing performance and drive customer acquisition across global markets. Foster innovation through experimentation...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $130K *

Shape the future of data-driven decision-making by implementing and managing innovative analytics platforms. Collaborate across teams to ensure accurate data collection and analysis that enhances cust...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Join a team that's redefining analytics implementation! Leverage your technical skills to enhance data accuracy, support cross-functional collaboration, and drive innovative solution development to em...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Join a team that's shaping the future of analytics with cutting-edge technology. You'll lead technical implementations and quality assurance for analytics platforms, ensuring robust data collection to...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Join our team to optimize and manage analytics platforms, focusing on Tealium and Adobe. You will ensure quality data collection through robust tag management, server-side tracking, and rigorous QA pr...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Unlock potential by implementing and managing advanced analytics platforms. Drive data quality assurance through rigorous testing and collaboration with teams to enhance marketing strategies and custo...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Elevate your career as a key player in the analytics domain, delivering technical excellence in tag management and data integrity. Collaborate cross-functionally to optimize data strategies and empowe...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Champion advanced analytics implementation and quality assurance for data-driven strategies, focusing on Tealium and Adobe Experience Platform. Collaborate cross-functionally to enhance data accuracy...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $200K *

Shape the future of client engagement by driving sales and account growth within strategic medical device accounts, ensuring customer satisfaction and effective cross-department collaboration to achie...

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$98K - $170K *

Join an innovative technology company as you lead a team in delivering exceptional client services and support operational excellence. Drive engagement, accountability, and growth, while navigating a...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $261K *

Drive strategic growth as a key partner to leadership, leading high-impact initiatives and managing data analyst teams to enhance business operations and profitability in a fast-paced, technology-focu...

Reposted today

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Drive the technology strategy and execution for a global commercial organization, enhancing CRM, sales planning, operations, and analytics to maximize productivity and performance in a complex MedTech...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Empower our future by leading strategic HR initiatives, cultivating talent, and driving organizational performance for sustainable growth, while fostering a culture that prioritizes engagement and emp...

Reposted today

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Help us elevate our Customer Operations by designing and leading strategic initiatives that enhance the operating model, forecasting, and AI workflows, ensuring trust and excellence across customer su...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$162K - $292K *

Unlock potential by driving strategic clinical partnerships and enterprise solutions. This leadership role influences C-suite relationships, leading transformation initiatives that enhance operational...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.