Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$110K - $130K *
Champion client relationships by serving as a strategic partner, driving solution adoption and value realization. Lead account health monitoring, retention efforts, and internal cross-functional colla...
4 weeks ago
Customer Success Manager, Financial Services
$200K - $265K *
Optimize AI adoption within Financial Services as a strategic advisor. Develop key relationships, understand customer needs, and enhance value across diverse segments by leveraging technological insig...
3 weeks ago
Director, Group Product Management (Technical)
$160K - $287K *
Lead the charge in shaping technology product strategy for a Specialty Business Unit, managing end-to-end delivery and building a high-performing team while aligning product goals with overall enterpr...
6 days ago
Customer Success Manager, Financial Services
$200K - $265K *
Shape Customer Success strategies by optimizing AI adoption in Financial Services. Build strong relationships, drive insights, and support diverse clients in scaling usage to maximize value and achiev...
3 weeks ago
Customer Success Manager, Financial Services
$200K - $265K *
Accelerate progress at harnessing AI in Financial Services by developing strategic partnerships. Drive customer success and adoption of Claude capabilities while navigating complex organizational need...
3 weeks ago
$90K - $110K *
Empower customer success by optimizing adoption and satisfaction of Retail Lending solutions, ensuring value realization and proactive risk management. Engage with stakeholders to enhance renewal read...
2 weeks ago
Customer Success Manager, Financial Services
$200K - $265K *
Manage impactful customer relationships to drive AI adoption in Financial Services. Optimize client outcomes through strategic advisory, technical guidance, and change management initiatives, ensuring...
3 weeks ago
$110K - $130K *
Elevate operational excellence by leading contact center teams to achieve peak performance. Collaborate on strategies that enhance client satisfaction and drive organizational growth while ensuring ad...
Today
$110K - $130K *
Accelerate your career by leading sales growth and team development across regions, driving market expansion while ensuring exceptional patient experiences and outcomes through strategic initiatives a...
2 weeks ago
Senior Director, Customer Success (RapidScale) (Remote)
$150K - $180K *
Drive customer success by orchestrating outcomes across teams, ensuring value realization, and enhancing retention. Lead initiatives that scale customer success programs, improve communication, and fo...
1 week ago
Customer Success Manager - Digital (Marketing & Commerce) Clouds
$123K - $227K *
Empower customer success as a trusted advisor, driving strategy and innovation. Collaborate with key stakeholders to enhance customer value and satisfaction while navigating industry challenges in a f...
Reposted yesterday
$150K - $180K *
Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...
1 week ago
Customer Success Manager - Digital (Marketing & Commerce) Clouds
$123K - $227K *
Accelerate customer success by driving engagement and strategic alignment across Marketing & Commerce initiatives. Serve as a trusted advisor, ensuring clients derive maximum value from our AI-driven...
Reposted yesterday
Customer Success Manager - Digital (Marketing & Commerce) Clouds
$123K - $227K *
Unlock potential by serving as a trusted Customer Success Partner, driving impactful engagements and strategic solutions for high-value marketing customers while ensuring alignment with their business...
Reposted yesterday
Executive Director, Customer Engagement and Experience Community Lead
$259K - $356K *
Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...
1 week ago
Senior Customer Success Manager
$100K - $120K *
Empower clients by managing high-touch accounts, ensuring product adoption and satisfaction while driving growth opportunities. Collaborate cross-functionally to enhance customer experiences and estab...
3 days ago
Customer Success Manager (Scaled Accounts)
$80K - $95K *
Join a team that's reimagining Customer Success at scale, leading a diverse portfolio of customers. You'll proactively identify opportunities and risks, using data to enhance value and foster relation...
Reposted 4 days ago
Senior Director, Sales & Customer Marketing
$150K - $180K *
Engage in a pivotal role that combines sales strategy and customer marketing to enhance retail growth. Drive brand success at retail through strategic partnerships, data insights, and targeted marketi...
2 weeks ago
Technical Customer Success Manager, API
$110K - $130K *
Accelerate progress at customer success by guiding API clients from evaluation to production. Build relationships, lead technical migrations, and enhance support programs to ensure effective adoption...
Today
Senior Director, Sales Engineering
$200K - $225K *
Unlock potential by leading the global Sales Engineering team to drive enterprise growth. Shape strategies, manage operations, and turn data into clear business value for C-suite clients while fosteri...
Reposted 4 weeks ago
Enterprise Customer Success Manager
$98K - $125K *
Unlock potential by driving customer success initiatives for high-profile clients. You will manage relationships, deliver strategic guidance, and lead renewal cycles to ensure exceptional outcomes and...
Reposted 2 weeks ago
Senior Technical Success Engineer
$100K - $120K *
Champion complex escalations, enhancing customer satisfaction and operational efficiency through deep technical investigations and strategic support for high-value accounts, embodying standards of exc...
2 weeks ago
Senior Director, Partner Digital Experience & Support
$218K - $328K *
Champion the partner experience by optimizing support journeys and deal processes. This role leads a team to enhance partner engagement and drive revenue through effective governance, tools, and best...
Today
Senior Director, Partner Digital Experience & Support
$200K - $300K *
Unlock potential by leading the partner digital experience strategy. Drive best-in-class partner support, optimize deal registration and Lead-to-Cash processes, and guide a high-performing team to ens...
Today
Senior Director, Identity Governance
$150K - $180K *
Unlock potential by owning the identity governance strategy and operating model across a global healthcare enterprise. Lead programs addressing access certification, role lifecycles, and compliance, w...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.