Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

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$161K - $241K *

Empower enterprise delivery by leading QA initiatives across complex programs, ensuring high-quality outcomes through strategic governance, defect management, and cross-functional collaboration to dri...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$161K - $241K *

Lead enterprise-wide QA initiatives by orchestrating testing for complex transformation programs. Collaborate with business stakeholders to ensure quality delivery through governance, defect managemen...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$116K - $174K *

Tackle high-impact programs in Healthcare Services, driving strategic initiatives, managing complex projects, and fostering cross-functional collaboration to enhance operational efficiency and meet re...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $125K *

Unlock potential by managing strategic health plan partnerships, enhancing collaboration across teams, and ensuring optimal performance to drive member satisfaction and retention across a diverse set...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Shape the future of client experience by leading technical projects for enterprise accounts, ensuring seamless implementation and support while identifying growth opportunities in cloud and security s...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $126K *

Explore a dynamic opportunity leading a team in providing exceptional customer support. Drive operational excellence, foster teamwork, and advocate for client needs in a fast-paced technical environme...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $150K *

Lead the charge in maximizing sales revenues through strategic oversight of enterprise communications and mentoring a dynamic sales team to achieve corporate targets consistently...

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $158K *

Drive corporate communications strategy by collaborating with leadership to enhance brand reputation and manage public relations activities. Oversee marketing budget and online presence while ensuring...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $158K *

Lead the charge in corporate communications, enhancing brand presence across platforms, managing media relations, and developing key internal initiatives aligned with strategic objectives in a hybrid...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$180K - $283K *

Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$70K - $95K *

Drive strategic partner relationships within the healthcare sector, collaborating to boost revenue growth and ensure success. Optimize sales strategies through effective communication, training, and s...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $180K *

Drive your career forward by building a scalable enterprise sales organization. Lead the creation of strategies, teams, and execution to significantly impact revenue in a high-demand market while coll...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$392K - $441K *

Grow your career with us as a strategic leader in Enterprise Sales, driving growth in the East region. Lead teams, devise innovative go-to-market strategies, and cultivate new business opportunities i...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$392K - $441K *

Take ownership of driving growth in the East region by mentoring sales teams, strategizing market plans, and securing new enterprise accounts through proactive lead generation and collaboration...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$258K - $388K *

Lead strategic operations for product and technology teams, driving impactful decision-making and effective execution to enhance business performance and growth at an executive level...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $190K *

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$132K - $236K *

Join us to lead and enhance strategic partnerships with services partners, driving program initiatives and improving operational efficiency across the organization to support enterprise growth in phys...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Unlock potential by leading a Managed Services Team to optimize workforce management, ensuring efficient processes and performance. Collaborate with partners to drive innovation using AI while develop...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Lead the enterprise culture, opportunity, and inclusion strategy, driving engagement and alignment across sectors. Collaborate with leadership to integrate COI into business priorities, ensuring a str...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$97K - $120K *

Shape the office experience by managing daily operations, vendor relations, and event planning to create a welcoming environment that reflects company culture and supports all employees and guests in...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Elevate your career by owning the customer value lifecycle for a leading Manpower Planning Solution, engaging with airline clients to optimize their crew planning strategies and facilitate impactful d...

Montreal, QCIn-Person

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead the charge in driving account management excellence while overseeing a motivated team. Build impactful relationships, identify growth opportunities, and collaboratively enhance our transformation...

Toronto, ONIn-Person

Yesterday

  •   8 - 10 years exp.  •   Business Services

$85K - $95K *

Empower clients by managing relationships and driving success through effective communication and collaboration. Foster strong partnerships to enhance customer satisfaction and optimize product value...

Mississauga, ONIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $95K *

Develop and maintain exceptional client partnerships while advocating for customer success and engagement. Guide clients in leveraging solutions, conducting business reviews, and driving results to op...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $175K *

Develop and maintain strategic partnerships, managing diverse account portfolios to drive growth and retention. Collaborate with cross-functional teams to enhance partner experiences and execute renew...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.