Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$85K - $118K *
Join a team that's dedicated to enhancing customer experience in healthcare. Manage relationships, provide training, and secure contract renewals while driving the successful adoption of our SaaS solu...
3 weeks ago
Enterprise Customer Success Manager
$76K - $96K *
Join our team to empower customers in maximizing their investment in our hybrid observability platform. Drive adoption, enhance retention, and uncover growth opportunities while cultivating strong par...
2 weeks ago
$73K - $112K *
Accelerate progress at a fast-paced eCommerce team by owning relationships, identifying growth opportunities, and driving revenue retention while using data to inform strategies and tactics for high-p...
4 days ago
Strategic Customer Success Manager
$130K - $180K *
Elevate customer success and drive transformative business value for strategic accounts. Collaborate with C-suite executives to align MongoDB solutions with their long-term IT objectives, maximizing c...
1 week ago
Strategic Customer Success Manager
$115K - $226K *
Champion customer success by maximizing lifetime value for top-tier accounts. Collaborate with C-suite executives, providing strategic advice and solutions to drive business transformations and elevat...
3 weeks ago
Strategic Customer Success Manager
$115K - $226K *
Empower our clients by strategically guiding them through transformative IT roadmaps. You'll partner with C-suite leaders, maximizing customer lifetime value and success in their journey with our adva...
3 weeks ago
$80K - $95K *
Pioneer client success by managing relationships and driving program utilization. Collaborate cross-functionally, support client needs, and ensure high satisfaction while coaching and developing team...
Today
$95K - $115K *
Advance customer loyalty by managing relationships, analyzing needs, and optimizing processes. Lead onboarding and create strategies for enterprise clients, ensuring high satisfaction and strategic al...
4 weeks ago
$80K - $110K *
Partner with us to enhance customer experiences and drive account growth. This role is pivotal in maintaining client relationships, ensuring satisfaction, and leading onboarding while managing a book...
Today
$80K - $95K *
Join a dynamic team dedicated to enhancing client relationships and software adoption. Collaborate with customers throughout their lifecycle, delivering exceptional service and leveraging best practic...
4 weeks ago
$80K - $95K *
Drive exceptional client relationships and optimize software adoption strategies while managing a diverse book of business and ensuring outstanding service delivery throughout the customer lifecycle...
4 weeks ago
Customer Success Account Manager
$80K - $95K *
Deliver outstanding customer value by managing high-impact accounts, driving strategic growth, and fostering executive relationships. This role enables you to shape customer experiences while position...
Reposted today
$230K - $265K *
Lead the charge in unifying customer success and account management to drive retention and revenue. Build strategies and metrics to ensure a seamless post-sale experience, enhancing adoption and utili...
3 weeks ago
$76K - $95K *
Explore opportunities as a Customer Success Manager, fostering customer relationships, analyzing data to mitigate risks, and advocating for client needs to enhance service adoption. Bring your experti...
4 days ago
$106K - $139K *
Empower client success by leading a dynamic service delivery team, ensuring effective project management and stakeholder engagement to drive strategic client initiatives and system enhancements...
Reposted 3 weeks ago
$115K - $125K *
Join our dynamic team to drive exceptional customer experiences and value. As a trusted advisor, you'll build relationships, guide product adoption, and ensure customer satisfaction while collaboratin...
Reposted 3 weeks ago
Enterprise Customer Success Manager
$95K - $115K *
Engage with enterprise health partners nationwide, guiding day-to-day HR and benefits collaborations. Leverage data insights to boost member engagement and utilization, while building strong relations...
1 week ago
Customer Success Manager, Mid Market
$80K - $95K *
Optimize customer success strategies by driving renewals and expansions, fostering key relationships across scientific and operational teams, and proactively managing outcomes to enhance long-term val...
Today
Customer Success Manager - North America Operations
$75K - $100K *
Lead the charge in fostering long-term customer relationships, driving adoption and retention, and ensuring clients maximize value from our leadership development solutions through proactive engagemen...
Today
$95K - $115K *
Empower clients through strategic guidance and strong relationships, driving user adoption, revenue retention, and growth. Be the voice of the customer and collaborate cross-functionally to enhance pr...
2 weeks ago
Commercial Customer Success Manager
$80K - $95K *
Join a team that builds strategic partnerships with enterprise clients, drives product adoption, and maximizes ROI. Utilize technical expertise and executive presence to ensure satisfaction, retention...
1 week ago
Technical Customer Success Manager
$95K - $120K *
Elevate client satisfaction by effectively managing project delivery and communication in technical services. Utilize your civil engineering expertise to bridge gaps, ensuring smooth transitions from...
4 weeks ago
$151K - $207K *
Join a team that's driving customer success by optimizing relationships, delivering strategic insights, and ensuring client satisfaction for enterprise customers while navigating complex needs and fos...
5 days ago
$151K - $207K *
Shape customer relationships as a strategic advisor in the Enterprise Sector. Drive success plans and collaboration with cross-functional teams to elevate customer experience and ensure satisfaction...
5 days ago
Senior Director, Marketing Operations
$160K - $200K *
Accelerate progress at the intersection of strategy and operations, driving high-performance marketing systems and data governance. You'll partner closely with executive leadership to optimize revenue...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.