Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$88K - $147K *

Join a dynamic team as you lead the development of impactful healthcare products. Collaborate with cross-functional professionals to create solutions that enhance patient care and ensure regulatory co...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $147K *

Drive the development of innovative digital health solutions that enhance provider, payer, and patient experiences. Lead cross-functional teams to ensure compliance and effectiveness throughout the pr...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$157K - $210K *

Unlock potential by driving effective local government advocacy strategies and relationships. Contribute to shaping community initiatives and policy engagement in California, while collaborating close...

6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$88K - $147K *

Shape the future of healthcare technology by driving product development and enhancements for a dynamic SaaS platform. Collaborate cross-functionally to deliver innovative, compliant solutions that im...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $147K *

Take ownership of product development for cutting-edge healthcare SaaS solutions. Collaborate with cross-functional teams to enhance digital products, ensuring they meet regulatory standards and impro...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $147K *

Champion innovation in healthcare technology by managing product development. Drive digital solutions that empower providers and patients while ensuring compliance and scalability. Collaborate and lea...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $147K *

Join a dynamic healthcare SaaS team as you drive product development and enhance user-focused digital solutions. Collaborate cross-functionally to ensure compliance and scalability while improving hea...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$134K - $231K *

Lead global Digital Product Security and Operations team, ensuring robust security and operational excellence for Digital Solutions. Champion collaboration, automation, and continuous improvement whil...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Champion the future of senior living by leading a dedicated team, overseeing finances, ensuring compliance, and creating a supportive, enriching environment for residents to thrive. Drive occupancy an...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Join a team that's shaping integrated marketing strategies for clients in the tourism industry. Lead campaign planning while fostering collaboration across teams and delivering exceptional results. Yo...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $175K *

Join a team that's transforming airport operations through technology integration. Oversee strategic partnerships, drive revenue growth, and ensure compliance while enhancing multimodal mobility hubs...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$157K - $210K *

Empower city legislative strategies and advocate for policies that align with organizational goals. Collaborate with government representatives to navigate local affairs, monitor legislative activitie...

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$105K - $182K *

Lead the charge in driving client success by mentoring teams, overseeing project streams, and ensuring alignment with client goals. Utilize analytical insights to shape strategies and foster lasting c...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$171K - $273K *

Drive the transformation of strategic technology programs enhancing organizational efficiency within Trust & Infrastructure. Lead cross-functional teams to deliver mission-critical projects with accou...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$171K - $273K *

Transform organizational efficiency by leading large-scale technology programs and driving cross-functional initiatives in a dynamic environment. Collaborate with diverse teams to ensure successful de...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$171K - $273K *

Drive transformational programs within Trust & Infrastructure to enhance organizational efficiency, overseeing complex initiatives and ensuring effective cross-functional collaboration across various...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $180K *

Oversee the complete marketing strategy for a ground-floor AI-native division, driving demand generation, positioning, and digital presence. Build impactful campaigns and optimize marketing operations...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$184K - $324K *

Reimagine customer interactions by leading the development of Conversational AI across multiple channels. Own the strategy, design, and evaluation of product initiatives that foster seamless experienc...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Accelerate growth by driving sales of iPaaS solutions, collaborating with internal teams to expand client relationships, and generating new opportunities in a designated territory, setting and exceedi...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Unlock potential by driving sales of innovative iPaaS solutions while collaborating with internal teams to generate client opportunities and expand accounts in a designated territory. Be a pivotal for...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Transform enterprise architecture by defining strategies that align business capabilities, applications, and cloud infrastructure. Lead modernization efforts and drive innovation while ensuring govern...

2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

The Director of Strategic Accounts for the Western U.S. is responsible for developing and closing business with Motive's largest prospects, primarily Fortune 500 companies. This role involves building...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Reimagine digital marketing strategies by leading integrated campaigns that drive growth across residential and commercial channels, enhancing brand visibility and optimizing return on investment thro...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Innovate digital marketing strategies to optimize lead generation and ROI across B2C and B2B channels. Lead a cross-functional team, manage a $2M+ marketing budget, and drive insights from analytics a...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$145K - $170K *

Champion the evolution of CRM and agent experience capabilities, driving impactful initiatives that enhance agent efficiency and customer support across a global platform. Collaborate with cross-funct...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.