Explore Director, Customer Engagement roles that pay $100,000 or more on Ladders. These senior leaders shape how organizations build lasting customer relationships, improve experiences, and turn engagement into business growth. Browse opportunities across industries and discover roles aligned with your leadership experience.
A Director of Customer Engagement develops strategies that help customers connect with a brand throughout their journey. Responsibilities may include leading customer experience and lifecycle programs, improving retention and loyalty, overseeing communication channels, and partnering with sales, marketing, product, and service teams. Directors often use customer research and performance data to identify opportunities and measure results.
Employers often seek leaders with experience in customer engagement, customer experience, marketing, customer success, or related fields. Useful strengths include strategic planning, team leadership, cross-functional collaboration, analytical decision-making, and clear communication. Familiarity with CRM platforms, customer data, lifecycle marketing, and experience measurement may also be valuable. Requirements vary by employer and industry.
Director-level customer engagement positions can be found in sectors such as technology, financial services, healthcare, retail, and business services. Compensation depends on factors including location, company size, industry, scope of responsibility, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore senior opportunities.
Search current Director, Customer Engagement openings and compare roles by responsibilities, qualifications, and workplace expectations. Create or update your profile to support your search for a leadership role that fits your expertise and career goals.
$90K - $110K *
Drive operational excellence by leading the Multi-Channel Department, ensuring strategic alignment and effective communication across teams while enhancing customer satisfaction and performance metric...
2 weeks ago
Regional Director, Mid-Market, SF
$150K - $180K *
Accelerate success by leading a dynamic Mid-Market sales team to exceed revenue targets while shaping a high-performance culture in key urban hubs. Drive growth through technical sales expertise and c...
Reposted 4 weeks ago
Director - Business Development
$115K - $130K *
Lead the charge in driving growth by developing strategic relationships with key corporate clients. This role focuses on customer acquisition and requires a proactive approach to sales and business de...
4 weeks ago
Director - Business Development
$115K - $130K *
Accelerate progress at our organization by driving growth strategies and fostering relationships with key decision-makers. Lead initiatives to enhance customer acquisition and develop tailored solutio...
4 weeks ago
Director, Solutions Engineering
$150K - $180K *
Empower a high-performing Solutions Engineering team while driving technical excellence and consultative selling. Lead strategic deals, mentor engineers, and collaborate cross-functionally to translat...
2 weeks ago
Senior Director, Customer Partnerships
$132K - $197K *
Build and lead strategic national partnerships, enhancing customer relationships and driving profitable growth through comprehensive business plans and exceptional service. Foster collaboration across...
2 weeks ago
Associate Director, Marketing Analytics
$86K - $138K *
Lead the charge in transforming data into actionable insights, overseeing a team of analysts to develop multi-channel measurement strategies for global clients, while fostering collaboration across di...
Today
Associate Director, Marketing Analytics
$86K - $138K *
Lead the charge in redefining analytics strategies for global clients. Oversee a team of analysts to develop measurement frameworks and insights that enhance brand interactions and drive marketing suc...
Today
Associate Director, Marketing Analytics
$86K - $138K *
Join a dynamic team to lead analytics initiatives, driving data-driven strategies for global clients. Oversee a team of analysts, collaborate across disciplines, and leverage insights to enhance brand...
Today
Associate Director, Marketing Analytics
$86K - $138K *
Drive analytics excellence by leading a team to develop measurement strategies, leveraging data insights to enhance client engagement and marketing effectiveness across global campaigns...
Today
Director- Client Service and Delivery
$85K - $105K *
Lead the charge in managing strategic client relationships, ensuring satisfaction and retention through consultative services and expert knowledge in healthcare benefits and Medicare. Collaborate with...
3 weeks ago
Director- Client Service and Delivery
$85K - $105K *
Champion client relationships as a senior-level manager, driving strategic solutions and consultative services in the healthcare benefits sector. Collaborate with internal teams to ensure client satis...
3 weeks ago
Executive Director, Technology
$175K - $215K *
Elevate the technology function by leading engineering, delivery, and operations. Collaborate closely with leadership to shape technical strategy, ship code weekly, and ensure high standards in a dyna...
2 weeks ago
Senior Director Access Experience Team
$191K - $280K *
The Senior Director of the Access Experience Team will lead strategic initiatives for clients in the pharmaceutical and life sciences sectors, focusing on payer marketing and access strategies. This r...
Reposted today
$125K - $150K *
Lead the sales strategy and team in driving growth across the Central Territory. Build elite partnerships, mentor high-performing teams, and leverage market expertise to exceed revenue goals in the co...
3 weeks ago
$150K - $180K *
Elevate commercial growth by transforming innovative services into market-ready solutions. Collaborate with teams to develop go-to-market strategies and enable sales through impactful training and too...
4 weeks ago
$150K - $180K *
Pioneer innovative product marketing strategies to drive commercial growth, transforming technical services into market-relevant solutions. Collaborate across teams to create impactful go-to-market pl...
4 weeks ago
$150K - $180K *
Partner with us to drive commercial growth by transforming innovative services into market-relevant solutions. Shape go-to-market strategies and enable sales teams, bridging market needs with offering...
4 weeks ago
$200K - $250K *
Advance customer experiences by leading the Human Centred Design practice, setting strategic vision and standards for innovative design across products and services, while fostering collaboration and...
1 week ago
Senior Director, Client Growth & Strategy, HHS
$200K - $250K *
Champion growth strategies across HHS, leveraging deep market knowledge and relationships to drive business development, capture, and delivery in a dynamic federal health environment...
Reposted 2 days ago
Senior Director, Data Contributor Services - Consumer & Commercial
$150K - $180K *
Elevate operational excellence by leading cross-border data contributor services, driving modernization and compliance while fostering a high-performing team. Transform data exchange strategies into a...
3 weeks ago
$130K - $155K *
Join a team that's dedicated to driving customer success through strategic engagement. You'll manage relationships, solve complex problems, and collaborate with cross-functional teams to enhance the B...
Today
$213K - $321K *
Lead and develop a high-performing sales team, driving regional growth through effective strategy, coaching, and relationship-building. Own forecasting and operational cadence while fostering a cultur...
3 weeks ago
Account Executive, Retail & CPG
$180K - $250K *
Elevate retail partnerships by driving innovative sales strategies for leading brands. Leverage your expertise to connect retailers and CPG brands, enhancing customer experiences and maximizing revenu...
Yesterday
$125K - $150K *
Grow your career by owning enterprise sales processes, building relationships, and closing deals in home décor, beauty/wellness, and online retail. Drive significant revenue growth by leveraging consu...
Reposted today
What does a Director of Customer Engagement do?
A Director of Customer Engagement leads programs and strategies that strengthen customer relationships across the customer journey. The role may cover experience improvement, retention, loyalty, customer communications, and collaboration across teams.
What qualifications are common for Director, Customer Engagement jobs?
Employers commonly look for relevant leadership experience in customer experience, customer engagement, marketing, customer success, or a related area. Strategic, analytical, communication, and team leadership skills are often important; specific requirements vary by role.
What industries hire Directors of Customer Engagement?
Organizations in technology, financial services, healthcare, retail, and business services may hire customer engagement leaders. Opportunities and responsibilities vary by industry and company.
How much do Director, Customer Engagement jobs pay?
Pay varies based on factors such as location, industry, company size, responsibilities, and experience. Ladders features vetted professional jobs paying $100,000 or more.
Where can I find Director, Customer Engagement jobs paying $100K or more?
Search Ladders for Director, Customer Engagement openings. Ladders focuses on vetted professional roles with salaries of $100,000 or more.