Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$90K - $110K *

Pioneer exceptional guest experiences by redefining healthcare hospitality. Engage and elevate every interaction with patients, families, and staff through innovative internal marketing and event-driv...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$82K - $118K *

Empower growth as you manage customer renewals in our SMB sector, leveraging strategic sales expertise. Build strong client relationships while driving revenue and refining best practices in a collabo...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$250K - $300K *

Drive revenue growth by developing and executing a robust channel strategy in the Americas' Western Region, focusing on partner recruitment, enablement, and performance management to achieve targeted...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$207K - $290K *

Champion enterprise technology adoption by leading product marketing strategies, transforming complex APIs into engaging narratives and integrated go-to-market plans for diverse partner ecosystems acr...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$193K - $270K *

Empower the Connectivity Product Marketing team, shaping GTM strategies that drive partner adoption & business impact. Lead cohesive narratives & plans for complex technology, ensuring alignment acros...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $130K *

Explore new frontiers in member engagement as you manage product roadmaps for impactful communication strategies involving email, SMS, and AI. Collaborate across teams to revolutionize outreach and en...

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Lead HR excellence across a multi-state workforce by assessing practices, strengthening systems, and enhancing leadership capabilities to meet current and future business needs within a dynamic enviro...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$220K - $240K *

Advance your career by leading strategic revenue operations initiatives, enhancing cross-functional collaboration and operational excellence. Drive impactful execution while empowering a high-performi...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$199K - $246K *

Lead a transformation in performance management and employee listening, fostering a culture of high performance. Collaborate with senior leaders, design effective systems, and drive adoption through s...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Shape exceptional product experiences as a hands-on engineering leader. Guide a talented team in setting technical direction, enhancing product quality, and tackling complex challenges in AI-driven pr...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $145K *

Transform client relationships as you lead a key scientific publications account, ensuring strategic publication delivery, operational excellence, and team development across functions to achieve high...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $160K *

Join a team that's defining business identity by engaging large enterprises with innovative infrastructure solutions. Drive growth through strategic sales cycles and consultative approaches, fostering...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Champion the future of business identity by driving the sales cycle for enterprise accounts, engaging key stakeholders and developing tailored strategies to secure new customers in complex environment...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$162K - $217K *

Join a dynamic team to drive customer success in biopharma, fostering robust relationships and leveraging AI tools for efficiency. Shape processes, mentor rising talent, and represent customer needs i...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Empower the future of bioprocessing by leading innovative microbial development and scale-up strategies. Drive cross-functional teams while ensuring robust and scalable manufacturing operations for su...

5 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead and optimize multiple complex projects while managing client relationships, ensuring adherence to scope and budget. Collaborate with teams to achieve strategic business goals and drive impactful...

Today

  •   8 - 10 years exp.  •   Business Services

$136K - $195K *

Unlock potential by leading engaging relationships with customers in the Mid-Market sector. Utilize strategic selling and data insights to enhance customer success through tailored solutions aligned w...

Today

  •   Less than 5 years exp.  •   Business Services

$130K - $160K *

Shape strategic initiatives for financial professionals, enhancing engagement and retention while driving growth and satisfaction. Collaborate closely with teams to foster relationships and support co...

Reposted 3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$130K - $160K *

Transform engagement strategies within financial services, fostering strong relationships and driving business growth. Lead initiatives to enhance advisor satisfaction and retention while collaboratin...

Reposted 3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$130K - $160K *

Join a team that's driving engagement and growth for financial professionals, leveraging strong relationships to enhance satisfaction and retention while executing strategic initiatives and fostering...

Reposted 3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$130K - $160K *

Accelerate impact as you shape strategic relationships within financial services, driving retention and growth. Collaborate with professionals to set actionable goals and enhance their overall satisfa...

Reposted 3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$232K - $348K *

Transform the future of AI by leading product strategy for our Universal Context Engine, bridging structured and unstructured data to enable secure, autonomous workflows and drive impactful market gro...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$215K - $355K *

Transform cross-functional processes by driving product operations, ensuring seamless collaboration among teams, and facilitating decision-making that leads to impactful outcomes...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $200K *

Launch a transformative post-sale strategy by owning renewals, expansions, and revenue retention while leading a team of Account Managers. Shape vital metrics and build playbooks to drive continuous c...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$174K - $261K *

Unlock potential by leading a dynamic sales team, driving complex sales cycles, and positioning innovative cloud solutions to strategic accounts while fostering a collaborative environment that inspir...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.