Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$135K - $185K *
Lead and shape strategy within a multidisciplinary design practice, driving client engagement and creative collaboration. Mentor a team of strategists while establishing a strategic framework that cul...
2 weeks ago
Planning & Fulfillment Director
$165K - $197K *
Shape the future of supply chain operations by leading demand planning, supply management, and analytics across multiple sites. Drive strategic decision-making and optimize fulfillment performance to...
3 weeks ago
Director - Lead-to-Order Platforms (CPQ, Services & Contractual lifecycle)
$174K - $278K *
Lead the transformation of global pricing and contracting processes into AI-driven, data-centric operations, focusing on strategy, governance, and scalable technology to enhance margin realization and...
Reposted 4 days ago
Account Executive - Medium Enterprise- Customer Base - FSI
$137K - $167K *
Champion customer success by leveraging your sales expertise to drive relationship management, account strategy, and incremental revenue growth within existing customer accounts. Collaborate cross-fun...
Reposted yesterday
Account Executive - Medium Enterprise- Customer Base - FSI
$137K - $167K *
Unlock growth by engaging existing customers, driving upsell opportunities, and fostering relationships. Leverage your expertise in SaaS sales to create strategic account plans and collaborate cross-f...
Reposted yesterday
Account Executive - Medium Enterprise- Customer Base - FSI
$137K - $167K *
Join a team that's focused on developing strong customer relationships while driving upsell opportunities and strategic account management. Collaborate cross-functionally to deliver value-added soluti...
Reposted yesterday
Account Executive - Medium Enterprise- Customer Base - FSI
$137K - $167K *
Lead the charge in cultivating and managing customer relationships, focusing on upselling Workday solutions. Utilize your consultative selling skills to drive incremental business and ensure client sa...
Reposted yesterday
Account Executive - Medium Enterprise- Customer Base - FSI
$137K - $167K *
Manage relationships with existing customers to drive incremental business. Leverage consultative sales skills to identify and deliver tailored solutions that enhance customer satisfaction and create...
Reposted yesterday
Account Executive Team Lead, SMB+ Core
$133K - $173K *
Accelerate growth by leading a high-performing SMB Account Executive team, driving customer value through strategic coaching, effective pipeline management, and cross-functional collaboration, while l...
Reposted 2 weeks ago
Director, Corporate Purpose & Learning
$130K - $180K *
Unlock potential by leading corporate purpose and learning strategies that enhance employee engagement, community involvement, and organizational culture while driving measurable impact across key foc...
Yesterday
Director - Athlete Activation Data & Analytics
$127K - $237K *
Innovate with a dynamic team to drive data-led customer activation strategies and insights. You will lead analytics efforts across CRM, marketing, and product, leveraging first-party data to enhance e...
3 days ago
Sr. Technical Program Manager, Amazon Customer Service
$148K - $201K *
Champion AWS service optimization and budget efficiency for Customer Service. Leverage technical insights and business acumen to drive cloud infrastructure improvements, ensuring alignment with financ...
1 week ago
$150K - $200K *
Transform enterprise strategy by leading high-impact initiatives across business functions. Collaborate with executives to enhance organizational effectiveness and drive measurable business outcomes f...
Today
$125K - $140K *
Unlock potential by acting as the technical liaison between sales and AEC customers. You will lead complex engagements, bridging communication gaps while designing tailored solutions that enhance clie...
3 days ago
$125K - $140K *
Elevate customer engagement as a Senior Solutions Engineer, bridging sales and technical teams to deliver tailored AEC solutions. Lead technical pilots, provide industry insights, and mentor teammates...
3 days ago
$125K - $140K *
Champion the future of technical solutions in the AEC industry by engaging with stakeholders to translate complex workflows into effective, scalable solutions. Leverage your expertise to forge impactf...
3 days ago
$114K - $190K *
Champion product innovation by driving the evolution of property management solutions, aligning vision with execution, and creating an impactful roadmap that enhances user experiences and business gro...
2 weeks ago
$225K - $240K *
Champion the Deal Desk function to streamline quote-to-closure processes. Influence cross-functional teams, structure complex deals, and enhance workflows while ensuring a high-quality customer experi...
1 week ago
Senior Sales Director, Corporate
$215K - $230K *
Lead the charge in driving growth and performance within the Corporate sales sector. Manage a team of Account Executives, develop talent, and shape go-to-market strategies to secure enterprise clients...
3 weeks ago
Senior Director Strategic Partners
$130K - $180K *
Shape strategic partnerships by managing relationships, developing growth initiatives, and collaborating cross-functionally. Drive integration and performance monitoring while staying abreast of indus...
4 weeks ago
Senior Director Strategic Partners
$130K - $180K *
Lead the charge in managing strategic partnerships, driving growth through innovative strategies, and aligning cross-functional teams. Cultivate key relationships and leverage industry insights to enh...
4 weeks ago
Principal Product Manager - Partner Sales
$208K - $312K *
Elevate partner success by leading the strategic evolution of our technology ecosystem, driving revenue growth through innovative product management and seamless integration of key platforms to enhanc...
2 weeks ago
Principal Product Manager - Partner Sales
$208K - $312K *
Drive the evolution of our partner technology ecosystem, enhancing partner experiences to accelerate revenue growth. You will define product vision, optimize workflows, and integrate systems, ensuring...
2 weeks ago
Sr. Director, CRM & Ecosystem Operations
$250K - $270K *
Elevate lifecycle marketing strategies and drive fan engagement through innovative CRM operations, maximizing retention and revenue across the Fanatics ecosystem while leading a diverse team in a dyna...
4 weeks ago
Vice President, Customer Experience & Satisfaction
$200K - $225K *
Innovate customer satisfaction strategies across the lifecycle by leading a high-performing team. Partner with stakeholders to enhance customer experiences, leveraging data-driven insights for continu...
2 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.