Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$135K - $185K *

Lead and shape strategy within a multidisciplinary design practice, driving client engagement and creative collaboration. Mentor a team of strategists while establishing a strategic framework that cul...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$165K - $197K *

Shape the future of supply chain operations by leading demand planning, supply management, and analytics across multiple sites. Drive strategic decision-making and optimize fulfillment performance to...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$174K - $278K *

Lead the transformation of global pricing and contracting processes into AI-driven, data-centric operations, focusing on strategy, governance, and scalable technology to enhance margin realization and...

Reposted 4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$137K - $167K *

Champion customer success by leveraging your sales expertise to drive relationship management, account strategy, and incremental revenue growth within existing customer accounts. Collaborate cross-fun...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $167K *

Unlock growth by engaging existing customers, driving upsell opportunities, and fostering relationships. Leverage your expertise in SaaS sales to create strategic account plans and collaborate cross-f...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $167K *

Join a team that's focused on developing strong customer relationships while driving upsell opportunities and strategic account management. Collaborate cross-functionally to deliver value-added soluti...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $167K *

Lead the charge in cultivating and managing customer relationships, focusing on upselling Workday solutions. Utilize your consultative selling skills to drive incremental business and ensure client sa...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $167K *

Manage relationships with existing customers to drive incremental business. Leverage consultative sales skills to identify and deliver tailored solutions that enhance customer satisfaction and create...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$133K - $173K *

Accelerate growth by leading a high-performing SMB Account Executive team, driving customer value through strategic coaching, effective pipeline management, and cross-functional collaboration, while l...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$130K - $180K *

Unlock potential by leading corporate purpose and learning strategies that enhance employee engagement, community involvement, and organizational culture while driving measurable impact across key foc...

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$127K - $237K *

Innovate with a dynamic team to drive data-led customer activation strategies and insights. You will lead analytics efforts across CRM, marketing, and product, leveraging first-party data to enhance e...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$148K - $201K *

Champion AWS service optimization and budget efficiency for Customer Service. Leverage technical insights and business acumen to drive cloud infrastructure improvements, ensuring alignment with financ...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

Transform enterprise strategy by leading high-impact initiatives across business functions. Collaborate with executives to enhance organizational effectiveness and drive measurable business outcomes f...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $140K *

Unlock potential by acting as the technical liaison between sales and AEC customers. You will lead complex engagements, bridging communication gaps while designing tailored solutions that enhance clie...

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$125K - $140K *

Elevate customer engagement as a Senior Solutions Engineer, bridging sales and technical teams to deliver tailored AEC solutions. Lead technical pilots, provide industry insights, and mentor teammates...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$125K - $140K *

Champion the future of technical solutions in the AEC industry by engaging with stakeholders to translate complex workflows into effective, scalable solutions. Leverage your expertise to forge impactf...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $190K *

Champion product innovation by driving the evolution of property management solutions, aligning vision with execution, and creating an impactful roadmap that enhances user experiences and business gro...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$225K - $240K *

Champion the Deal Desk function to streamline quote-to-closure processes. Influence cross-functional teams, structure complex deals, and enhance workflows while ensuring a high-quality customer experi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$215K - $230K *

Lead the charge in driving growth and performance within the Corporate sales sector. Manage a team of Account Executives, develop talent, and shape go-to-market strategies to secure enterprise clients...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Shape strategic partnerships by managing relationships, developing growth initiatives, and collaborating cross-functionally. Drive integration and performance monitoring while staying abreast of indus...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $180K *

Lead the charge in managing strategic partnerships, driving growth through innovative strategies, and aligning cross-functional teams. Cultivate key relationships and leverage industry insights to enh...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$208K - $312K *

Elevate partner success by leading the strategic evolution of our technology ecosystem, driving revenue growth through innovative product management and seamless integration of key platforms to enhanc...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$208K - $312K *

Drive the evolution of our partner technology ecosystem, enhancing partner experiences to accelerate revenue growth. You will define product vision, optimize workflows, and integrate systems, ensuring...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$250K - $270K *

Elevate lifecycle marketing strategies and drive fan engagement through innovative CRM operations, maximizing retention and revenue across the Fanatics ecosystem while leading a diverse team in a dyna...

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$200K - $225K *

Innovate customer satisfaction strategies across the lifecycle by leading a high-performing team. Partner with stakeholders to enhance customer experiences, leveraging data-driven insights for continu...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.