Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $135K *

Elevate customer satisfaction by leading a strategic, multi-tiered technical support team. Drive operational excellence and collaborate across departments to enhance support strategies and foster a cu...

Markham, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$138K - $221K *

Innovate in a dynamic leadership role, guiding a global team to enhance partner delivery and product strategies. Drive commercial growth and customer success across the payments landscape, shaping exc...

Toronto, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$138K - $221K *

Drive strategic partner delivery and product strategy by leading a global team. Collaborate across functions to solve complex customer needs, ensuring successful implementations and a strong customer...

North York, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Transform your career by driving enterprise sales for innovative investment solutions. Collaborate with marketing and product teams to expand our market presence, engage with key clients, and achieve...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Join the Site Management team to drive strategic P&O initiatives and processes. Act as a trusted advisor to leadership while enhancing workforce effectiveness, culture, and engagement within pharmaceu...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Empower organizational development through strategic P&O leadership, aligning business priorities.Champion HR processes and drive operational excellence, fostering talent development and effective sta...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $277K *

Elevate global compensation structures, driving performance alignment, and engaging stakeholders. Lead equity design to attract talent and navigate industry shifts with strategic insights, ensuring un...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Transform enterprise marketing by establishing and leading account-based initiatives, driving growth through strategic sales enablement and targeted campaigns that enhance client engagement across mul...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$89K - $169K *

Drive growth by acting as a strategic partner with channel sales, enhancing relationships and expanding opportunities through tailored engagement, consultative conversations, and targeted education al...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$89K - $169K *

Reimagine channel partnerships by driving sales strategies and engagement. Collaborate with brokers and sales teams, enhance client interactions, and showcase tailored solutions to meet strategic dist...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$89K - $169K *

Drive strategic partnerships and growth opportunities with channel partners by delivering tailored solutions and consultative support. Collaborate with internal teams to enhance customer engagement an...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$89K - $169K *

Unlock new revenue streams by partnering with channel sales teams to deliver tailored solutions. Engage with brokers and clients to enhance product presentation and drive growth initiatives while buil...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$247K - $366K *

Transform your career by leading a dynamic team focused on leveraging data to enhance member engagement and retention. Collaborate across departments to shape strategic initiatives, driving innovation...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$175K - $220K *

Join a team that's committed to customer satisfaction by leading relationships and operational excellence across diverse data center operations. Drive performance, advocate for customers, and oversee...

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$225K - $235K *

Drive strategic procurement and logistics initiatives, leading cross-functional teams to optimize equipment acquisition, supply chain performance, and project execution across North America while mana...

3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$120K - $145K *

Drive engineering excellence by leading utility and energy systems projects, collaborating closely with operations, optimizing performance, and ensuring compliance with regulations for sustainable inf...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Unlock your potential as a key player in driving sales growth; own the entire sales cycle while engaging with mid-market engineering organizations. Collaborate across teams to enhance our product’s ev...

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Pioneer customer success initiatives by driving onboarding and ongoing engagement, ensuring clients achieve maximum value from AI-powered solutions while collaborating closely with internal teams to e...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Develop strong customer relationships by managing post-sale engagement, optimizing adoption, retention, and growth while collaborating with sales and product teams to enhance customer success and driv...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$185K - $200K *

Empower your consulting career by leading strategic digital transformations for enterprise clients. Drive growth, enhance client relationships, and ensure delivery excellence in a dynamic, high-impact...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Business Services

$185K - $200K *

Elevate your career by leading digital transformation initiatives across strategic accounts. As a senior consulting leader, drive engagement health, program delivery, and value realization while shapi...

5 days ago

  •   11 - 15 years exp.  •   Business Services

$125K - $150K *

Elevate operational performance through strategic leadership and coaching. Drive growth, service stability, and accountability in a multi-unit service environment, ensuring sustained business improvem...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$145K - $165K *

Advance your career by driving sales strategies, managing client relationships, and leading proposals in a dynamic environment. This role emphasizes customer acquisition through strategic networking w...

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $100K *

Join a dynamic sales team driving success in the restoration sector. Own the complete sales cycle, cultivate complex relationships, and enhance playbooks while mentoring peers. Collaborate across func...

Kitchener, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead strategic initiatives to enhance global reproductive health access. Collaborate with donors, partners, and diverse stakeholders, driving evidence-based policy and program delivery that unites the...

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.