Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$155K - $175K *

Join a team that's redefining revenue marketing by crafting and executing innovative strategies that drive qualified pipeline. Take charge of integrated demand generation and optimize performance thro...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

$170K - $190K *

Inspire marketing innovation by leading brand strategy, demand generation, and thought leadership efforts. Collaborate with cross-functional teams to elevate industry presence and optimize integrated...

3 days ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Lead the charge in strategic marketing initiatives, driving product launches, and aligning creative efforts with business goals. Collaborate across teams to ensure effective communication, brand consi...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Transform your career by managing technology projects that drive digital transformation. Lead teams, mitigate risks, and ensure successful project delivery while collaborating with various stakeholder...

Vancouver, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$500K+*

Elevate your career by driving growth for Enterprise customers. Manage sales pipelines, build trusted relationships with decision-makers, and exceed revenue targets while utilizing your expertise in B...

Reposted today

  •   11 - 15 years exp.  •   Enterprise Technology

$130K - $150K *

Lead impactful creator-led campaigns while mentoring your team and driving innovative strategies. Work collaboratively with senior stakeholders to shape brand objectives through cultural insights and...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$95K - $115K *

Lead and develop high-performing Support Managers to drive exceptional customer service and operational excellence in a fast-paced, scaling environment, ensuring proactive strategies and high accuracy...

Today

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Lead the charge in managing premium client portfolios, guiding a skilled team to foster relationships and develop growth strategies across various verticals, maximizing both client success and agency...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$320K - $380K *

Unlock potential by defining and driving strategic partnerships that enhance growth and user engagement. Collaborate across teams to launch initiatives that scale success and optimize partner relation...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $165K *

Elevate customer success by mentoring teams and driving strategic initiatives while managing high-level relationships with C-Suite executives to enhance institutional growth and partnership effectiven...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$128K - $192K *

Lead client engagement strategies to enhance partnerships and optimize service delivery, driving client satisfaction and business growth in the MarTech and Data solutions landscape. Foster team collab...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Join a team that's driving brand excellence by developing and executing innovative strategies. Lead marketing initiatives that enhance awareness and engagement, while mentoring a high-performing team...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $167K *

Join a team that's redefining product management by owning strategy and execution for key consumer platform features. Collaborate closely with Engineering and UX to enhance user engagement and drive m...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $100K *

Manage client relations and oversee project teams to ensure client satisfaction and revenue goals. Utilize consultative strategies to identify needs, develop tailored solutions, and deliver exceptiona...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$163K - $298K *

Advance your career by leading enterprise architecture initiatives, shaping architectural vision, and driving technology strategy across all business units for impactful, scalable solutions...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$224K - $336K *

Join us to lead strategic product marketing initiatives, enhance brand positioning, and drive go-to-market strategies for AI, Marketing, and Data Platform products. Inspire a team and make a significa...

4 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$90K - $120K *

Drive operational excellence by overseeing distribution center performance, fostering a culture of safety and efficiency. Collaborate across teams, optimize logistics processes, and lead strategic ini...

Blainville, QCIn-Person

5 days ago

  •   8 - 10 years exp.  •   Transportation

$130K - $180K *

Lead strategic partnerships as a trusted advisor to key clients, orchestrating multi-year account strategies while driving coherence across teams to enhance customer experiences and deliver incrementa...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$202K - $213K *

Empower us to drive global ERP solutions by overseeing implementation, integration, and support, while collaborating with senior leaders to align strategic objectives and enhance business processes ac...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$134K - $201K *

Champion customer relationships by driving strategic add-on sales and fostering long-term partnerships. Utilize extensive consultative selling skills to maximize value in existing accounts, coordinati...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $201K *

Shape the future by driving strategic growth with existing clients through upselling and renewal of solutions; collaborate cross-functionally to ensure customer satisfaction and long-term value creati...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$228K - $330K *

Unlock your potential in a dynamic leadership role guiding publisher partnerships. Drive revenue growth, develop high-performing teams, and shape strategic initiatives while collaborating across vario...

6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $125K *

Shape exceptional client experiences by managing the execution and growth of events. Collaborate across teams to deliver seamless programs, ensuring quality and impactful engagements for sponsors, spe...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$125K - $200K *

Champion health and benefits strategies by guiding client relationships, driving revenue growth, and enhancing program management. Collaborate with experts to deliver tailored solutions and mentor tea...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Lead the charge in customer operations strategy and excellence, overseeing 30-50 team members. Drive service improvements and operational success while fostering partnerships across functions to enhan...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.