Explore Director, Customer Engagement roles that pay $100,000 or more on Ladders. These senior leaders shape how organizations build lasting customer relationships, improve experiences, and turn engagement into business growth. Browse opportunities across industries and discover roles aligned with your leadership experience.
A Director of Customer Engagement develops strategies that help customers connect with a brand throughout their journey. Responsibilities may include leading customer experience and lifecycle programs, improving retention and loyalty, overseeing communication channels, and partnering with sales, marketing, product, and service teams. Directors often use customer research and performance data to identify opportunities and measure results.
Employers often seek leaders with experience in customer engagement, customer experience, marketing, customer success, or related fields. Useful strengths include strategic planning, team leadership, cross-functional collaboration, analytical decision-making, and clear communication. Familiarity with CRM platforms, customer data, lifecycle marketing, and experience measurement may also be valuable. Requirements vary by employer and industry.
Director-level customer engagement positions can be found in sectors such as technology, financial services, healthcare, retail, and business services. Compensation depends on factors including location, company size, industry, scope of responsibility, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore senior opportunities.
Search current Director, Customer Engagement openings and compare roles by responsibilities, qualifications, and workplace expectations. Create or update your profile to support your search for a leadership role that fits your expertise and career goals.
Sales Director, D365 Alliance & Sales Enablement
$155K - $410K *
Champion strategic alliances and sales enablement initiatives to drive revenue growth. Lead business development, mentor future leaders, and collaborate across teams to connect technology with client...
2 weeks ago
Sales Director, D365 Alliance & Sales Enablement
$155K - $410K *
Unlock strategic growth by leading alliance and sales enablement initiatives for Microsoft Dynamics 365, driving revenue and fostering cross-functional collaboration to enhance client engagement and m...
2 weeks ago
Director, Marketing Operations
$120K - $145K *
Unlock potential by leading marketing operations to enhance efficiency, drive demand generation, and optimize analytics. Collaborate with cross-functional teams to build scalable systems that support...
1 week ago
Senior Director, Strategic Accounts
$140K - $190K *
Empower our sales team by driving strategic growth in key accounts. Leverage your expertise in Enterprise SaaS to navigate complex sales in the Life Sciences sector, fostering partnerships and deliver...
2 weeks ago
$170K - $200K *
Empower a high-growth organization by leading operations strategy, enhancing client satisfaction, and driving efficiency through AI and automation. Collaborate with senior leadership to ensure financi...
2 days ago
Executive Director of Product Management , Resiliency
$150K - $214K *
Join a team that's redefining healthcare product management through innovative supply chain solutions. Lead cross-functional initiatives and shape the future of resilience in healthcare with strategic...
Reposted 4 weeks ago
Technical Director - Sustainable Health Systems & Private Sector Engagement
$127K - $162K *
Unlock potential by providing strategic leadership in sustainable health systems, driving innovative financing, and fostering private-sector engagement to enhance health outcomes in low- and middle-in...
2 weeks ago
Director, Theatrical Client Services
$95K - $115K *
Lead the delivery of theatrical titles, ensuring seamless collaboration across teams. Manage client relationships and drive excellence from scripting to screen, while navigating tight deadlines and hi...
2 weeks ago
Director, Customer Identity and Access Management
$230K - $400K *
Shape the future of identity management by leading authentication, authorization, and identity services across our platform. Focus on creating a secure, efficient, and scalable experience for users an...
Reposted 2 weeks ago
Customer Engagement Strategy Manager
$110K - $130K *
Transform customer engagement by developing strategies that deepen relationships, optimize sales processes, and leverage insights for impactful decision-making across banking sectors...
Today
$125K - $150K *
Transform healthcare marketing by leading integrated strategies that align brand, audience, and business goals. Collaborate with cross-functional teams to deliver impactful campaigns that drive measur...
2 weeks ago
Director, Inside Sales & Customer Service
$165K - $185K *
Shape the future of customer engagement by leading a global inside sales and service team. Drive operational excellence, enhance customer experiences, and foster talent development to achieve commerci...
2 weeks ago
Director, Inside Sales & Customer Service
$165K - $185K *
Optimize customer experiences and drive growth by leading a global inside sales and customer service team. Foster talent development, operational excellence, and strategic partnerships to enhance serv...
2 weeks ago
$150K - $180K *
Transform customer experiences by leading product management strategies, driving innovation, and mentoring top talent. Collaborate across teams to align product vision with business goals, ensuring qu...
1 week ago
$140K - $160K *
Transform client relationships by leading strategic accounts, mentoring peers, and leveraging AI tools to enhance customer success practices. Drive impactful change while managing high-stakes, complex...
1 week ago
$140K - $160K *
Empower our customer success team by managing strategic, high-value accounts. Drive impactful relationships with C-suite stakeholders, mentor peers, and leverage AI tools to enhance operational effici...
1 week ago
Customer Experience Manager, Home Lending
$104K - $145K *
Unlock exceptional customer experiences by leading a dynamic team focused on enhancing borrower interactions. Drive strategic initiatives to optimize performance and elevate service standards in home...
2 weeks ago
$110K - $130K *
Lead the charge in transforming marketing strategies that elevate brand presence, driving demand, and fostering collaboration across teams to achieve significant growth and operational excellence in a...
Reposted 1 week ago
Director of Product Marketing - Services
$190K - $220K *
Lead the charge in shaping the go-to-market strategy for innovative data security services, driving customer adoption and engagement through compelling narratives and strategic partnerships across tea...
1 week ago
Director of Product Marketing - Services
$190K - $220K *
Lead the charge in shaping the go-to-market strategy for innovative data security services. Collaborate with cross-functional teams to drive adoption and growth, ensuring impactful messaging and posit...
1 week ago
Associate Director, Program Management
$120K - $145K *
Champion program management excellence by leading cross-functional teams to deliver complex customer programs on time and within budget. Drive strategic initiatives, enhance operational processes, and...
5 days ago
Director of Strategy & Business Operations
$125K - $150K *
Transform business operations by leading high-impact initiatives that drive revenue and efficiency. Collaborate with cross-functional teams to optimize performance and make strategic decisions for sus...
Reposted 4 weeks ago
Director of Agent Product Management, Enterprise & Strategic Accounts
$160K - $200K *
Lead the charge in managing multi-site, multi-product customer relationships, driving AI agent rollouts, and scaling teams. Collaborate with executives to ensure successful deployments and optimize pe...
3 weeks ago
Sr Director, Engineering - Digital
$220K - $240K *
Innovate customer-centric digital strategies, leading engineering teams to enhance e-commerce platforms and mobile applications, driving measurable growth in traffic, conversion, and satisfaction thro...
Reposted 2 weeks ago
Director, Business Development
$110K - $130K *
Drive growth by shaping strategic partnerships and optimizing processes in a dynamic business development role. Collaborate with teams to enhance e-commerce performance, create lead generation strateg...
Reposted 4 weeks ago
What does a Director of Customer Engagement do?
A Director of Customer Engagement leads programs and strategies that strengthen customer relationships across the customer journey. The role may cover experience improvement, retention, loyalty, customer communications, and collaboration across teams.
What qualifications are common for Director, Customer Engagement jobs?
Employers commonly look for relevant leadership experience in customer experience, customer engagement, marketing, customer success, or a related area. Strategic, analytical, communication, and team leadership skills are often important; specific requirements vary by role.
What industries hire Directors of Customer Engagement?
Organizations in technology, financial services, healthcare, retail, and business services may hire customer engagement leaders. Opportunities and responsibilities vary by industry and company.
How much do Director, Customer Engagement jobs pay?
Pay varies based on factors such as location, industry, company size, responsibilities, and experience. Ladders features vetted professional jobs paying $100,000 or more.
Where can I find Director, Customer Engagement jobs paying $100K or more?
Search Ladders for Director, Customer Engagement openings. Ladders focuses on vetted professional roles with salaries of $100,000 or more.