Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $200K *

Elevate customer success by spearheading the end-to-end customer journey, enhancing product adoption, and driving retention strategies across all market segments while collaborating cross-functionally...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$195K - $215K *

Innovate in real estate by leading land acquisition efforts across the Americas. Drive complex transactions, develop robust pipelines, and collaborate with cross-functional teams to support data cente...

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$195K - $215K *

Drive large-scale land acquisitions in the Americas, leading a team to execute complex transactions, ensuring alignment with customer demand and strategic goals. Collaborate across departments for dat...

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $130K *

Join our team to drive business growth! As a leader in sales, you'll develop strategies, engage with customers, and enhance opportunities, ensuring strong pipelines and contributing to revenue goals t...

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$77K - $116K *

Support the oversight of daily home health operations while ensuring compliance with regulations, enhancing agency profitability, and motivating staff to deliver high-quality patient care in alignment...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $170K *

Pioneer people strategies that enhance organizational effectiveness and drive growth. Collaborate with leaders to optimize talent management, performance processes, and employee engagement while foste...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$192K - $256K *

Execute strategic product management to launch and optimize market-ready solutions, aligning cross-functional teams to drive customer engagement and revenue growth in a fast-paced enterprise environme...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$81K - $122K *

Transform healthcare delivery by overseeing operations and ensuring quality care in home health services. Lead projects, manage staff, and enhance profitability while maintaining compliance with regul...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Shape the future of customer experience by leading the Customer Solutions function, driving operational excellence, and fostering long-term partnerships to enhance engagement and revenue across divers...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $150K *

Develop strategic customer solutions to enhance engagement, drive operational excellence, and foster long-term partnerships, ensuring high-quality experiences across diverse business units while suppo...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$74K - $90K *

Partner with us to deliver comprehensive HR services that drive organizational success, enhance employee relations, and foster a vibrant workplace culture, all while managing critical HR functions acr...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$250K *

Drive your career forward by leading and scaling the Embedded Agentic Commerce POD. Collaborate cross-functionally to enhance ecosystem partnerships, drive monetization, and shape commerce strategies...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $130K *

Transform your career by leading the HR Project Management Office to drive initiative execution, optimize resource allocation, and establish governance that ensures impactful HR outcomes across the po...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$200K - $250K *

Lead the charge in enterprise sales across East USA and Canada, driving revenue through strategic account management and team leadership. Innovate market strategies in data storage and HPC while foste...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Drive the strategy and execution of a cutting-edge, consumer-focused digital insurance platform, overseeing everything from customer acquisition to conversion, ensuring exceptional user experience and...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $130K *

Transform your career by driving solutions in a dynamic operations role that connects logistics and technology across 42 locations to optimize Walmart supply chain performance and enhance operational...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$206K - $325K *

Seeking an experienced Engineering Director to lead innovative, AI-driven product initiatives, fostering high-performing teams and driving strategy alongside Product and Design for exceptional market...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $130K *

Innovate as a strategic leader, driving cross-functional execution and program excellence. You'll mentor teams and enhance collaboration, tackling systemic challenges while optimizing client objective...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$115K - $125K *

Optimize demand-side marketing initiatives to enhance brand impact, drive revenue growth, and elevate sales enablement, while overseeing agency partnerships, campaigns, industry events, and performanc...

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$149K - $175K *

Lead the charge in transforming customer experiences by developing and driving impactful strategies across Business Banking and Merchant Solutions, ensuring measurable improvements in satisfaction and...

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$149K - $175K *

Reimagine customer experience in Business Banking and Merchant Services. Lead strategy and execution for enhanced satisfaction and operational performance, collaborating across teams to drive impactfu...

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$149K - $175K *

Engage as a senior leader to drive customer experience strategies across Business Banking and Merchant Services, ensuring measurable impacts on satisfaction and operational performance by collaboratin...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$149K - $175K *

Champion customer experience transformation across Business Banking and Merchant Solutions. Lead strategic initiatives that enhance satisfaction, growth, and operational performance, while driving col...

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Drive sales enablement efforts to boost seller productivity, enhance pipeline generation, and streamline execution. Collaborate with leadership across departments to build and operationalize scalable...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Transform the digital insurance landscape by owning a comprehensive sales platform. Lead cross-functional teams to optimize customer acquisition, enhance user experience, and drive revenue growth thro...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.