Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$201K - $294K *

Lead and execute large scale Chemicals & Fuels projects, ensuring safe delivery, compliance, and alignment with strategic objectives. Drive project governance, risk management, and stakeholder engagem...

Reposted 2 weeks ago

  •   15+ years exp.  •   Energy & Utilities

$137K - $171K *

Join a team that's pioneering innovative product management for retail projector solutions. Collaborate with global partners, drive strategic business goals, and ensure excellence in product forecasti...

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$15K - $244K *

Unlock potential by leading digital marketing strategy and execution, driving pipeline growth through multi-channel campaigns, and fostering a data-driven culture. Collaborate cross-functionally to en...

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$15K - $244K *

Shape the future of digital marketing by leading strategy, innovation, and execution to maximize revenue and pipeline growth through effective digital channels. Build and mentor a high-performance tea...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $110K *

Drive strategic initiatives and operational excellence as a People & Culture Business Partner. Act as a trusted advisor, fostering relationships and managing HR processes while solving complex organiz...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Transform strategic client engagement and drive commercial growth through innovative solutions and senior-level relationship building to meet client objectives and enhance market positioning...

US-AnywhereRemote

Reposted 2 weeks ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$170K - $188K *

Champion customer loyalty by leading retention strategies and teams, focusing on subscription and lifecycle marketing to enhance LTV in a high-impact DTC environment. Drive actionable insights from da...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$180K - $220K *

Drive strategic commercial leadership to enhance growth, foster customer relationships, and optimize organizational performance, ensuring alignment across diverse functions and developing high-value c...

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $120K *

Shape the future of customer service by leading a talented team to deliver exceptional experiences, drive performance, and enhance operational strategies in a dynamic, growth-focused environment...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

Lead cross-functional teams to innovate and enhance an enterprise Data Lakehouse platform, driving operational excellence and aligning technology with business strategies to empower data-driven insigh...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$96K - $135K *

Join the team to drive agile execution in AI-enablement initiatives for enterprise clients. Operate at the intersection of product strategy and delivery, managing workflows and bridging communications...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead operations management for multiple healthcare sites, delivering strategic oversight and ensuring regulatory compliance while enhancing service excellence and team development. Drive financial per...

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in managing and optimizing partnerships with Community Health Centers. This strategic role focuses on enhancing collaboration, driving growth, and ensuring program success through effe...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Tackle complex client engagements in cybersecurity and digital forensics. Lead high-stakes projects, cultivate C-suite relationships, and guide teams through critical incident responses while driving...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $185K *

Transform sales operations by leading a global team that enhances seller productivity and optimizes sales technologies. Drive process improvements, change management, and data governance for an impact...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$194K - $267K *

Lead the charge in building a cohesive Product & Technology Operational Excellence function, aligning cross-functional teams to enhance decision-making, streamline execution, and drive operational eff...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$194K - $267K *

Partner with us to enhance Product & Technology operational excellence by leading cross-functional teams toward strategic goals, improving decision-making, and driving quality in execution. Leverage c...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$194K - $267K *

Champion operational excellence by leading a multidisciplinary team, translating business priorities into actionable plans, and driving efficiency across Product and Technology through innovative prac...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$191K - $265K *

Join a team that's dedicated to enhancing employee experience through strategic program management. You'll own performance cycles, engagement initiatives, and transformation efforts that shape organiz...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Lead the charge in shaping innovative engagement strategies across multichannel platforms. You'll guide teams in optimizing brand experiences, enhancing customer journeys, and driving measurable outco...

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Elevate engagement strategies by guiding innovative, integrated healthcare marketing initiatives, driving brand-customer experiences, and collaborating with cross-functional teams to boost client succ...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$320K - $400K *

Lead the charge in building a world-class Solutions Engineering team, harnessing technical expertise to drive customer success and engagement with cutting-edge AI solutions while collaborating across...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$192K - $241K *

Drive operational excellence in external manufacturing by leading cross-functional teams to ensure product quality, compliance, and reliable supply. Foster strategic partnerships for continuous improv...

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Optimize product strategy and drive innovation for GRC capabilities, enhancing enterprise customer experiences. Lead and mentor a high-performing team while collaborating across departments to achieve...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.