Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$120K - $150K *
Shape the future of wholesale operations by leading cross-functional teams, enhancing customer experiences, and driving growth through strategic partnerships and innovative operational practices...
Reposted today
Director of Customer Engagement
$90K - $120K *
Elevate engagement center operations by leading, innovating, and building a high-performing service team that delivers exceptional customer experiences while driving continuous improvement in satisfac...
4 days ago
Technical Client Engagement Director
$130K - $180K *
Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...
Reposted 2 weeks ago
Technical Client Engagement Director
$120K - $150K *
Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...
Reposted 2 weeks ago
Director, Customer Experience (CX)
$171K - $299K *
Advance customer experience strategy and drive AI-enabled transformations by ensuring seamless integration of automated solutions with human interactions, fostering a high-quality, frictionless journe...
Yesterday
Director Customer Experience and Lifecycle Services
$120K - $150K *
Join a leadership team focused on enhancing customer experiences across functions. Drive strategies for customer care, ensuring alignment with operational goals while managing a dedicated team in a dy...
3 weeks ago
Director of Customer Experience
$75K - $95K *
Optimize customer experience by leading and empowering a dedicated team to enhance sales strategies, ensuring alignment with company goals while fostering growth and collaboration across departments...
1 month ago
$100K - $130K *
Pioneer the development of innovative customer service solutions, building a robust infrastructure to enhance operational efficiency while driving customer satisfaction across diverse segments in a dy...
1 week ago
$120K - $150K *
Pioneer onboarding excellence by redefining customer experiences through strategy, automation, and cross-vertical collaboration, ensuring swift adoption and retention. Drive measurable outcomes while...
3 weeks ago
$120K - $150K *
Join a team that's driving revenue by transforming customer engagement strategies. Lead initiatives that foster customer loyalty and create expansion opportunities through effective marketing campaign...
1 week ago
$100K - $130K *
Transform client experiences by leading document processing and mail operations. Oversee service delivery, enhance client relationships, and drive operational efficiency in a high-volume environment t...
3 weeks ago
Director - Strategic Client Group
$157K - $213K *
Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...
1 week ago
$120K - $150K *
Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...
2 weeks ago
Assistant Director - Product Management, Engagement Center and Customer Experience Enablement
$130K - $170K *
Join a dynamic team to drive product strategy and enhance customer engagement through innovative solutions and leadership. Lead Product Managers and collaborate across functions to optimize experience...
3 weeks ago
Director, Culture and Engagement
$155K - $200K *
Reimagine employee engagement by translating culture priorities into impactful programs. Partner with leadership to foster connection and inclusion across the organization, while driving measurable ou...
Today
Director, Product, MarTech and Engagement Platforms
$176K - $265K *
Shape the future of MarTech by leading product strategy and execution for an integrated engagement platform, bridging audience signals and decisioning across channels to enhance personalization and cu...
1 week ago
$158K - $340K *
Join a transformative leadership role to shape and operationalize a customer trust strategy that enhances data protection and regulatory compliance, while partnering with diverse teams to strengthen c...
2 weeks ago
$195K - $229K *
Lead the charge in customer marketing strategy, driving upsell and retention across segments. Collaborate with cross-functional teams to create engaging programs that enhance customer success and fuel...
3 weeks ago
$230K - $270K *
Join us to lead customer marketing initiatives that drive revenue and advocacy. As a strategic leader, you'll manage a talented team to enhance customer experiences and implement impactful marketing p...
3 weeks ago
Engagement Director - Microsoft Azure
$200K - $240K *
Lead transformative engagements by ensuring client success and overseeing complex projects. Drive business outcomes, manage relationships, and enhance service delivery in a collaborative, results-orie...
3 weeks ago
Engagement Director - Microsoft Azure
$200K - $240K *
Shape the future of digital transformation by leading large-scale client engagements. Oversee program delivery, manage client relationships, and drive business success while collaborating with cross-f...
3 weeks ago
Senior Director, Product and Tech Comms
$181K - $304K *
Drive the evolution of the Agentic Enterprise by creating compelling narratives that translate complex AI innovations into strategic communications, collaborating across teams to enhance market unders...
Reposted 2 days ago
Senior Director, Product and Tech Comms
$181K - $304K *
Inspire innovation by leading strategic narratives that define the transformation of enterprise AI. Collaborate with diverse teams to translate complex concepts into compelling stories that highlight...
Reposted 2 days ago
Senior Director, Product and Tech Comms
$181K - $304K *
Optimize the narrative for transformative AI integration in business. Lead communications that bridge product innovation and market understanding, focusing on agentic collaboration and outcome-driven...
Reposted 2 days ago
Senior Director, Product and Tech Comms
$181K - $304K *
Shape the future of enterprise communication by transforming complex AI narratives into clear, impactful stories. Lead a high-performing team to connect technology with strategic messaging, driving aw...
Reposted 2 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.