Lead the charge in enhancing organizational security by managing a dynamic team of engineers, ensuring compliance with information security standards, and mitigating risks to data integrity and security operations.

Champion project success by managing client relationships and budgets, guiding teams in AWS practices, and utilizing agile methodologies to ensure timely delivery and client satisfaction, all while navigating the evolving technology landscape.

Lead and manage the implementation of Google/Cisco Contact Center projects, guiding teams of diverse sizes in a client-facing role. Engage with executives, deliver progress updates, and ensure project success through strategic oversight and reporting.

Lead a dynamic team in cybersecurity incident response, enhancing detection and remediation strategies while mentoring analysts to strengthen operational capabilities and improve communication across key stakeholders.

The Google Presales Solutions Architect at TTEC Digital will collaborate with clients to design and implement innovative conversational speech and messaging solutions using Google Cloud technologies. This role requires a strong technical background in AI self-service solutions and experience in contact center technology to enhance customer interactions and optimize user experiences.