Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$115K - $125K *

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$72K - $104K *

Drive exceptional customer experiences by troubleshooting complex technical issues, collaborating cross-functionally, and advocating for customer needs in a fast-paced, SLA-driven environment, while e...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$72K - $104K *

Join a team that's committed to enhancing customer experience by delivering expert-level technical support. Leverage your problem-solving skills in a fast-paced environment while collaborating with cr...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Engage as a Field Support Engineer to ensure operational success of autonomous systems by troubleshooting, diagnosing issues, and enabling customer missions, acting as a vital link between software an...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Take ownership of customer technical support by resolving issues, building automation, and liaising between teams. Your problem-solving skills will help create an efficient support infrastructure whil...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Join a team that's defining technical excellence by tackling complex software and system integration issues. In this role, you'll innovate solutions in a fast-paced environment, collaborating across f...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $140K *

Support complex VMstore product issues as the L3 escalation point, ensuring rapid resolution and strong customer advocacy. Leverage deep technical expertise to collaborate with engineering, maintainin...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive customer success as a Senior Technical Support Engineer, leveraging your expertise in mobile SDK applications and cloud services to diagnose issues and enhance product optimization across multip...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Champion the success of our API partners by providing expert technical support, owning complex issues, and collaborating globally to ensure seamless integration and reliability during critical inciden...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $135K *

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $110K *

Drive technical excellence by supporting customers, leading troubleshooting efforts, and mentoring team members. Collaborate across departments to enhance service quality, while contributing to compre...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $96K *

Take ownership of technical support for customers, driving timely resolutions by collaborating with stakeholders. Leverage expertise in APIs and databases while enhancing customer satisfaction through...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $96K *

Develop solutions for technical issues while championing customer success through proactive collaboration and expert troubleshooting on API integrations in a dynamic, hybrid environment...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Drive technical support excellence by resolving complex integration issues, guiding developers, and crafting documentation that enhances customer experience and product development. Shape the future o...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Empower your career by joining a dynamic team that supports critical Equities and Risk platforms. Engage with real-time systems and advance your skills in troubleshooting and operational support withi...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $95K *

Contribute to the future of emergency services by providing essential support for critical public safety technologies, ensuring optimal operation and enhanced logging and recording systems for NYC 911...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Take ownership of customer success by leading technical implementations, fostering relationships with engineering teams, and driving product value through feedback. Contribute insights that shape our...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $120K *

Transform customer experiences by providing expert technical support and solutions. Collaborate with cross-functional teams to ensure clients maximize value from hardware installations, driving satisf...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

US-AnywhereIn-Person

Reposted 2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Support our dynamic team by providing technical assistance for media network products, troubleshooting complex systems, and enhancing customer experiences through effective communication and collabora...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$94K - $152K *

Unlock potential by serving as the technical backbone for client loyalty platforms, ensuring stable configurations, data integrity, and robust support. Collaborate across teams to troubleshoot and enh...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$104K - $178K *

Champion customer satisfaction by delivering expert technical support, collaborating with teams, and managing product escalations. Drive customer experience initiatives and create effective communicat...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Empower utility systems as you troubleshoot and enhance advanced metering solutions. Join our team to provide impactful customer support and develop innovative technical solutions for complex challeng...

Reposted today

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $95K *

Join a team that's dedicated to optimizing engineering processes through data analysis and model development, enhancing efficiency, reliability, and collaboration across multiple environments to drive...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$93K - $150K *

Elevate customer satisfaction by providing expert technical support for product implementation, testing, and troubleshooting during the product lifecycle, collaborating with teams to ensure successful...

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.