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26,982

Remote Work from Home Technical Customer Support Engineer Jobs

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Salary Range

$40K

$250K

Average Salary: $128,485
VP, Technical and Customer Support
$250K — $250K+*
Campaign MonitorRemote

Focus on retaining customers and increasing customer lifetime value.

Posted 2d ago

  •   5 - 7 years exp.  •  Enterprise Technology

easy-apply-job

EASY APPLY

Sr Customer Support Engineer
$100K — $130K + $15K bonus *
Confidential CompanyRemote

Provide reactive technical support to customers reported cases: Answer Q&A, trouble shoot integration issues (reproduction, investigation, report to engineering, deliver solutions to customers)...

Posted 1w ago

by Armand Daniels

  •   5 - 7 years exp.  •  Telecommunications & Hardware

Technical Support Engineer
$100K — $150K *
PegasystemsRemote

Provide engineering support and solutions to professional services, technical and business teams.

Posted 2d ago

  •   5 - 7 years exp.  •  Enterprise Technology

Technical Support Engineer
$100K — $150K *
iCIMSRemote

Provide technical and/or consultative support to customers regarding platform, integration products, and methodologies.

Posted 2d ago

  •   5 - 7 years exp.  •  Enterprise Technology

Technical Customer Support Specialist
$100K — $150K *
DroboRemote

Hands-on experience with, at a minimum, non-managed switches and routers. Hands-on experience with benchmark and data recovery software.

Posted 1w ago

  •   5 - 7 years exp.  •  Telecommunications & Hardware

Senior Manager, Technical Customer Support Team
$150K — $200K *
TotangoRemote

Act as point of contact for customer escalations, working directly with our users, Customer Success, Product, and Engineering teams to solve problems and help them leverage all functionality. Partner...

Posted 2d ago

  •   Less than 5 years exp.  •  Enterprise Technology

Technical Support Engineer
$80K — $100K *
EverfiRemote and 1 other location

Provide end-user support by email or phone for all products to meet and resolve user requests. Identify and communicate issues to internal teams based on severity and work needed. Capture and document...

Posted 2d ago

  •   Less than 5 years exp.  •  Education, Government & Non-Profit

Technical Support Engineer
$80K — $100K *
Stardog UnionRemote

Act as level 1 support resource for customers, providing hands-on support and know-how, reproducing and debugging reported issues. Triage ongoing support issues, marshaling resources across the compan...

Posted 5d ago

  •   Information Technology

Customer Support Engineer
$80K — $100K *
PlanetScaleRemote and 1 other location

The Customer Success team’s goal is to take a customer from deploying Vitess to successfully running their business on it. You will work alongside customers as they scale out their systems, to take fu...

Posted 1w ago

  •   Enterprise Technology

Customer Support Engineer
$80K — $100K *
RipplingRemote

Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base through automation or added features...

Posted 1w ago

  •   Less than 5 years exp.  •  Consumer Technology

easy-apply-job

EASY APPLY

Customer Support Engineer, Tier 1 (Server)

Troubleshoot and resolve complex, critical and sensitive support issues; handle customer issues over the telephone on a daily basis.

Posted 3d ago

by Minakshi Jha

  •   Less than 5 years exp.  •  Enterprise Technology

Technical Support Engineer
$100K — $150K *
CamundaRemote

Respond to Customer tickets and assist in troubleshooting and resolving challenges; document Customer interactions and all activity related to the issue resolution process...

Posted 3d ago

  •   5 - 7 years exp.  •  Technical Services

Technical Support Engineer
$100K — $150K *
VAST DataRemote

Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of products.

Posted 4d ago

  •   5 - 7 years exp.  •  Enterprise Technology

Staff Technical Support Engineer
$80K — $100K *
IvantiRemote

The Staff Technical Support Engineer provides technical support to our customers and re-sellers, answering complex questions on function and usage of the products via the telephone and/or Internet; th...

Posted 6d ago

  •   Less than 5 years exp.  •  Information Technology

Technical Support Engineer
$80K — $100K *
AppNetaRemote

Makeour product and service amazing by providing support to our enterprise, partner, and cloud service customers via phone, email, and web communications...

Posted 1w ago

  •   Enterprise Technology

Technical Support Engineer
$80K — $100K *
Cockroach LabsRemote

Recognize patterns among user issues, and suggest ways to improve our product and offerings. Partner with our Documentation, Product, Sales, and Engineering teams to guide those improvements...

Posted 4d ago

  •   Less than 5 years exp.  •  Information Technology

Customer Support Engineer
$80K — $100K *

Maintain up to date knowledge of the tools and services provided by the company. Write detailed descriptions of the investigations/actions performed; Escalate complex inquires to peers and management...

Posted 1w ago

  •   Less than 5 years exp.  •  Enterprise Technology

Technical Support Engineer
$80K — $100K *
Rockwell AutomationRemote and 2 other locations

Update and author Technical Notes and other documentation with solutions or workarounds to commonly experienced issues, how-to guides, videos, etc. to improve customer satisfaction and acceptance...

Posted 1w ago

  •   Less than 5 years exp.  •  Manufacturing & Automotive

Technical Support Engineer
$80K — $100K *
Rockwell AutomationRemote and 1 other location

Serve as company liaison to the customer, supporting multiple product families and various types of customer inquiries Understand and troubleshoot system level issues as it relates to Connected Enterp...

Posted 1w ago

  •   Less than 5 years exp.  •  Manufacturing & Automotive

Customer Support Engineer
$80K — $100K *
AdvarraRemote and 1 other location

Analyze customer issues and develop necessary actions to ensure optimal levels of customer satisfaction; escalate to required resources if required.

Posted 1w ago

  •   Pharmaceuticals & Biotech

Rep - Customer Technical Support/Sr
$80K — $100K *
WileyRemote

Responsible for becoming familiar with all priority products offered by the company. Is a priority product and priority customer specialist.

Posted 1w ago

  •   Less than 5 years exp.  •  Media

Technical Support Engineer
$80K — $100K *
Skybox SecurityRemote

Assist field personnel (SE’s, Sales) with technical issues reported on pilots and deployments. Interact with TAM and other support team members to investigate and resolve issues...

Posted 1w ago

  •   Less than 5 years exp.  •  Information Technology

Director, Customer Support
$200K — $250K *

You will be responsible for using data and metrics to uncover and mitigate risks, identify workflow improvements, and assist with your direct reports’ growth in their careers...

Posted 2d ago

  •   5 - 7 years exp.  •  Enterprise Technology

Associate Technical Support Engineer
$80K — $100K *
Neff Rental, IncRemote

Perform basic technical troubleshooting within the proprietary software to identify root-cause through researching, testing, and replicating issues reported with a focus on the tactical and strategic...

Posted 4d ago

  •   Less than 5 years exp.  •  Real Estate & Construction

Associate Customer Support Engineer
$80K — $100K *
Well HealthRemote and 2 other locations

Learn and leverage knowledge of our internal business analytics and other troubleshooting tools to help identify client problems

Posted 1w ago

  •   Healthcare

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