Find lucrative opportunities as a Technical Customer Support Engineer with Ladders. We host a broad selection of job listings that are tailored for professionals looking for roles commanding salaries of $100000 or more.
Technical Customer Support Engineers play an integral role in maintaining customer satisfaction and loyalty. With a strong understanding of the technical aspects of the product or service, you are the go-to resource for customer inquiries and resolving issues that arise.
A role as a Technical Customer Support Engineer typically requires a strong background in IT, excellent problem-solving skills, and superior communication abilities. Proven experience in a similar role may give you an edge over other candidates.
Looking for a six-figure salary as a Technical Customer Support Engineer? You're in the right place. Ladders brings you a variety of openings across industries, empowering you to take the right step in your career advancement.
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$78K - $108K *
The Technical Support Engineer is responsible for managing service requests, providing effective communication, and supporting various technical integrations related to banking and payment systems. Th...
3 weeks ago
$97K - $114K *
The Technical Support Engineer will be part of the customer-focused Loom Support team, providing exceptional support to our largest customers and collaborating with Product and Engineering teams to re...
1 week ago
$93K - $116K *
Cribl is seeking Technical Support Engineers to provide enterprise-level support to customers and partners, ensuring their success with Cribl's products. The role involves troubleshooting complex tech...
1 week ago
$74K - $123K *
The Technical Support Engineer at Arc XP serves as the technical escalation point for the enterprise publishing platform, addressing complex customer-impacting issues. This role involves troubleshooti...
5 days ago
Software Engineer (Technical Support)
$80K - $120K *
The Software Engineer (Technical Support) role involves ensuring the smooth operation of payment systems by identifying and resolving production issues, collaborating with various departments, and sup...
1 month ago
$100K - $150K *
End to End ownership of customer support case from opening until closure ensuring customer satisfaction; establish relationships and engage with technical counterparts to drive product adoption and ex...
1 month ago
Technical Support Engineer - Canada
$80K - $100K *
The Technical Support Engineer position is pivotal, blending deep technical know-how with a strong commitment to customer satisfaction. This role involves assisting Coralogix customers by providing re...
1 month ago
$113K - $148K *
The Technical Support Engineer at Salesforce is responsible for leading the end-to-end customer experience by resolving critical technical issues and ensuring timely problem-solving. This role require...
5 days ago
Senior Technical Support Engineer
$80K - $120K *
The Senior Technical Support Engineer at Socure will be responsible for delivering exceptional support to clients by resolving complex technical issues efficiently. This role involves collaborating wi...
3 days ago
Staff Technical Support Engineer (Remote)
$80K - $120K *
The Staff Technical Support Engineer will assist Kong customers in resolving complex technical issues related to API Gateway and ServiceMesh solutions. This role involves collaborating with teammates...
1 month ago
Experienced Customer Support Engineer
$80K - $100K *
The Experienced Customer Support Engineer at ABBYY will be responsible for resolving customer tickets, troubleshooting technical issues, and collaborating with various technical teams. The role requir...
1 month ago
Senior Product Support Engineer - Federal
$105K - $150K *
The Senior Product Support Engineer will provide second line phone and email consultation to debug complex security and network problems. This role involves partnering with engineering teams, reproduc...
1 week ago
Enterprise Customer Support Engineer
$80K - $100K *
The Enterprise Customer Support Engineer at ABBYY is responsible for resolving customer tickets by troubleshooting complex technical issues and collaborating with various technical teams. This role in...
1 month ago
$80K - $120K *
The Lead Support Engineer will focus on server-related cases, including application installation, authentication, and troubleshooting on cloud platforms. This role involves mentoring team members, man...
2 weeks ago
Technical Support Engineer, US/CAN
$80K - $120K *
As a Technical Support Engineer at InfluxData, you will respond to customer support inquiries, collaborate with developers to resolve issues, and enhance the InfluxDB Cloud offering. This role require...
1 month ago
$80K - $120K *
The Advanced Technical Support Engineer will provide filesystem support for DDN's EXAScaler solutions, focusing on troubleshooting and repair of Lustre Parallel Filesystems. This role involves managin...
1 month ago
Senior Technical Support Engineer
$130K - $163K *
Cribl is seeking a Senior Technical Support Engineer to provide enterprise-level support to customers and partners, ensuring their success with Cribl's products. The ideal candidate will have strong t...
1 week ago
Senior Technical Support Engineer
$88K - $142K *
The Senior Technical Support Engineer will provide high-level technical support and sustaining engineering services for the Red Hat OpenShift Container Platform. This role involves troubleshooting com...
Today
$70K - $130K *
The Customer Support Analyst will provide first and second level support to customers of Thomson Reuters Court Management Solutions, focusing on case management software. This role involves direct cus...
6 days ago
Senior Technical Support Engineer
$97K - $134K *
As a Senior Technical Support Engineer for Heroku, you will provide exceptional technical support to customers, ensuring their applications run efficiently on the Heroku platform. You will collaborate...
1 week ago
$120K - $150K *
The Application Support Engineer at Gemini will provide technical support services to both institutional and retail customers, focusing on Gemini APIs and application support. This role involves colla...
1 month ago
Senior Technical Support Engineer
$93K - $157K *
The Senior Technical Support Engineer will manage JIRA incidents, respond to client inquiries, and assist in researching issues related to the Global Plus application. This role involves educating cli...
3 days ago
Customer Service Automation Sales Engineer
$80K - $120K *
The Customer Service Automation Sales Engineer at NICE is responsible for contributing to the presale function by defining technical solution strategies and enabling customers to create solutions that...
6 days ago
Lead Technical Account Manager
$100K - $140K *
The Lead Technical Account Manager at NICE is responsible for providing exceptional technical and customer service to key accounts, particularly the largest and most complex customers. This role requi...
1 month ago
Online Technical Support Engineer -Analytical Instrumentation
$64K - $101K *
The Online Technical Support Engineer will provide remote post-sales technology support and technical services for analytical instrumentation, including Gas Chromatography and Liquid Chromatography. T...
5 days ago
What are the key responsibilities of a Technical Customer Support Engineer?
A Technical Customer Support Engineer is responsible for providing product or service information, diagnosing and solving technical issues, escalating unresolved matters to appropriate internal teams, and maintaining a high level of customer satisfaction.
What skills are required for a Technical Customer Support Engineer job?
Common skills include in-depth knowledge of the product or service, excellent communication and problem-solving skills, customer service orientation, and the ability to effectively use support tools and software.
What type of companies hire Technical Customer Support Engineers?
Companies in a wide range of sectors hire Technical Customer Support Engineers, especially those in technology, telecommunications, software development, and electronics manufacturing.