Bachelor's degree in Mechanical, Electrical, or Aerospace Engineering (or equivalent experience)
A&P certification is a plus (not required)
Proficiency with Microsoft Office and CAD tools
Strong communication and problem-solving skills
Self-motivated, able to work independently, and eager to take on new challenges
Responsibilities
Develop and implement repairs, system improvements, and product enhancements
Review designs using DFM and Lean Manufacturing principles
Support aircraft maintenance procedures and manuals
Analyze data, identify trends, and troubleshoot technical issues
Collaborate across departments on engineering and product improvement initiatives
Prepare and present technical documentation to the FAA (ACO/MIDO)
Create engineering documentation using Microsoft Office tools
Benefits
Full benefits package including Medical, Dental, Vision
401(k) plan
Life insurance
Short- and Long-Term Disability benefits
Paid Time Off and Paid Holidays
Full Job Description
Job Title Service Engineer
Daher's Sandpoint, Idaho site is a key U.S. aircraft manufacturing and support location specializing in the hand-built production of the Kodiak aircraft family. The facility supports final assembly, painting, inspection, maintenance, repair, and overhaul (MRO) activities for the Kodiak 100 and Kodiak 900, serving commercial, multi-mission, and public service customers worldwide. In addition to manufacturing, the site provides comprehensive aircraft maintenance, technical support, and quality oversight, ensuring compliance with FAA regulations and customer requirements, while continuing to expand production capabilities and reinforcing its role as a center of excellence for rugged, mission-ready turboprop aircraft within Daher's global network.
We are seeking to add Customer Support Engineer to support the lifecycle of Daher aircraft. This role focuses on resolving technical issues, developing repair solutions, and driving continuous improvements across systems and processes. The ideal candidate will collaborate cross-functionally, participate in design reviews, and prepare technical documentation to support regulatory compliance.
Primary Role and Responsibilities:
Develop and implement repairs, system improvements, and product enhancements
Review designs using DFM and Lean Manufacturing principles
Support aircraft maintenance procedures and manuals
Analyze data, identify trends, and troubleshoot technical issues
Collaborate across departments on engineering and product improvement initiatives
Prepare and present technical documentation to the FAA (ACO/MIDO)
Create engineering documentation using Microsoft Office tools
Utilize CAD software, preferably Siemens NX
What you'll be doing day-to-day:
Bachelor's degree in Mechanical, Electrical, or Aerospace Engineering (or equivalent experience)
A&P certification is a plus (not required)
Proficiency with Microsoft Office and CAD tools
Strong communication and problem-solving skills
Self-motivated, able to work independently, and eager to take on new challenges
Information related to the position: (Required for all positions)
The compensation range is $75,000 to $90,000 base salary plus an annual target bonus.
The above salary range represents a general guideline; however, Daher considers a number of factors when determining salary offers such as the scope and responsibilities of the position and the candidate's experience, skills, and current market conditions.
At Daher, your total rewards package is more than just your base salary as we offer a full benefit package including Medical, Dental, Vision, 401(k), Life insurance, Short- and Long-Term Disability, Paid Time Off, Paid Holidays and more.
Your next opportunity starts here - here are the next steps:
Review of your application
An initial conversation with a recruiter
One or more interviews depending on the position, with the relevant team members and manager(s)
After the interviews, constructive feedback regardless of the outcome
