Technical Customer Support Engineer Jobs in Boston, MA

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Support complex VMstore product issues as the L3 escalation point, ensuring rapid resolution and strong customer advocacy. Leverage deep technical expertise to collaborate with engineering, maintainin...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Accelerate progress at the forefront of security technology, providing expert escalation support and ensuring optimal performance for enterprise customers using cutting-edge solutions in a collaborati...

Drive technical support and engineered solutions, enhancing customer satisfaction with PWT products. Collaborate with partners and consulting engineers to ensure safety and compliance while meeting di...

Transform customer experiences by providing expert technical support, delivering training, and fostering collaboration across global teams to enhance product performance and user satisfaction in a dyn...

Engage with customers as a Customer Support Engineer, resolving technical issues and enhancing support processes in an AI-native environment. This impactful role requires a blend of technical expertis...

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Join a team that's dedicated to maintaining and optimizing cutting-edge IT infrastructure in diverse environments. Contribute to system health, security, and innovative technology implementations for...

Advance internal IT operations by providing essential support for onboarding, endpoint management, and systems access. Collaborate within a dynamic team to enhance workflow efficiency and streamline t...

Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast...

Manage global technical product support strategy, ensure tool availability, optimize service, and enhance customer satisfaction through leadership and collaboration across R&D, product management, and...

Empower our clients by supporting the sustainment of Oracle Cloud applications. Drive effective migrations and resolve issues in a multitenant environment while collaborating with stakeholders to ensu...

Join a team that's dedicated to maintaining and optimizing our hybrid infrastructure, ensuring system performance, reliability, and security across multiple environments while collaborating with stake...

Play a key role in bridging product and developers, tackling complex issues while enhancing customer experience. Engage in thorough investigations, maintain clear communication, and contribute to prod...

Optimize support processes and deliver high-impact client onboarding by collaborating with cross-functional teams to enhance customer experience and address technical challenges in a fast-paced fintec...

Empower key CX customers by owning relationships from pre-launch to ongoing success. As a Technical Account Manager, resolve complex issues, provide top-notch service, and ensure satisfaction and rete...

Deliver exceptional technical customer support and training, driving adoption and value realization for enterprise manufacturing clients across varying deployment stages...