Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $95K *

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Join a team that's dedicated to developing innovative internal applications using Python and SQL, enhancing system performance, and enabling continuous integration. Collaborate to build scalable solut...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $90K *

Transform technical challenges into solutions by providing expert software support to users, ensuring optimal performance of enterprise applications, and fostering strong relationships through effecti...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Engage with the End User Services Team to design innovative solutions, integrating emerging technologies and ensuring system compliance to support customer needs and mission objectives effectively...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Support and elevate customer experience by resolving technical product inquiries, automating workflows, and collaborating with cross-functional teams. Utilize technical expertise to enhance support st...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Unlock your potential by leading the resolution of complex production issues. Ensure system stability through cross-team collaboration and technical expertise, driving innovations across platforms and...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Strategize complex technical problem-solving to enhance customer experience by resolving issues related to AI-spend and cloud-cost data, utilizing strong diagnostic skills and effective communication...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Drive technical support leadership by overseeing incident management and customer communication during PT business hours. Act as the senior decision-maker, managing cross-team coordination and ensurin...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Lead a dynamic team of Application Support Engineers, oversee operations, and enhance service quality through effective management and collaboration to resolve technical issues for customers efficient...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Advance the success of enterprise clients by owning their AI support journey, troubleshooting complex issues, and providing clear communication. Collaborate with product, engineering, and customer tea...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$65K - $118K *

Grow your skills as a Junior Linux Engineer by partnering with experienced professionals. Monitor system health, troubleshoot incidents, and enhance system reliability while gaining hands-on experienc...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Transform customer experiences by delivering proactive technical support. Collaborate with cross-functional teams to analyze complex issues and drive innovative solutions, ensuring data security and e...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Provide exceptional software support and development expertise, empowering customers across diverse markets to succeed with our embedded solutions and platforms through effective coding and troublesho...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Engage with clients as a technical expert, driving timely resolutions for complex data storage issues while fostering relationships and ensuring full adoption of solutions in a dynamic customer suppor...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Join the front line of technical support, troubleshoot complex issues, and partner with engineering teams to enhance customer satisfaction and ensure smooth software delivery in a fast-paced, collabor...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Play a key role in maintaining system performance and resolving complex technical issues across multiple platforms, ensuring compliance with SLAs, and enhancing operational efficiencies in a fast-pace...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate system management and monitoring in a dynamic enterprise environment, addressing complex Windows, Linux, Cloud, and network issues while ensuring adherence to industry best practices and enhan...

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Champion product stability by resolving complex technical escalations, supporting field engineers through troubleshooting, and identifying systemic issues for lasting solutions across assigned system...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Partner with us to elevate product support through advanced troubleshooting and system analysis. Be the critical technical resource ensuring Field Service Engineers succeed while driving improvements...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Join a team that's committed to optimizing field operations through expert technical support, complex troubleshooting, and robust problem-solving for industrial automation and robotics systems, ensuri...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Optimize support operations by diagnosing and resolving complex technical issues while collaborating with Field Service Engineers and Product Engineering to enhance product reliability and performance...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's dedicated to advancing tool reliability and warranty management. Collaborate across engineering departments to ensure product excellence while driving continuous improvements in sys...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $110K *

Drive client satisfaction by resolving technical issues and enhancing the user experience. Collaborate across teams to relay client feedback and ensure platform reliability while maintaining subject m...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K *

Join as an Application Support Engineer to ensure platform reliability, scalability, and operational excellence through incident response, monitoring, and automation while collaborating with global te...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Partner with us to drive customer success by addressing their technical challenges. Leverage your expertise in programming, operational environments, and cross-functional collaboration to enhance our...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.