In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Lead Technical Support Engineer
$115K - $125K *
Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...
Reposted 1 week ago
Technical Support Engineer (Premium Team)
$72K - $104K *
Drive exceptional customer experiences by troubleshooting complex technical issues, collaborating cross-functionally, and advocating for customer needs in a fast-paced, SLA-driven environment, while e...
1 week ago
Technical Support Engineer (Premium Team)
$72K - $104K *
Join a team that's committed to enhancing customer experience by delivering expert-level technical support. Leverage your problem-solving skills in a fast-paced environment while collaborating with cr...
1 week ago
$75K - $95K *
Engage as a Field Support Engineer to ensure operational success of autonomous systems by troubleshooting, diagnosing issues, and enabling customer missions, acting as a vital link between software an...
2 weeks ago
$90K - $130K *
Take ownership of customer technical support by resolving issues, building automation, and liaising between teams. Your problem-solving skills will help create an efficient support infrastructure whil...
4 days ago
Technical Customer Support Engineer Tier 3
$90K - $110K *
Join a team that's defining technical excellence by tackling complex software and system integration issues. In this role, you'll innovate solutions in a fast-paced environment, collaborating across f...
2 weeks ago
Senior Engineer - L3 Support Engineer
$100K - $140K *
Support complex VMstore product issues as the L3 escalation point, ensuring rapid resolution and strong customer advocacy. Leverage deep technical expertise to collaborate with engineering, maintainin...
5 days ago
$80K - $95K *
Drive customer success as a Senior Technical Support Engineer, leveraging your expertise in mobile SDK applications and cloud services to diagnose issues and enhance product optimization across multip...
2 weeks ago
$70K - $95K *
Champion the success of our API partners by providing expert technical support, owning complex issues, and collaborating globally to ensure seamless integration and reliability during critical inciden...
6 days ago
$85K - $135K *
Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...
3 weeks ago
Engineer 4, Customer Technical Support
$85K - $110K *
Drive technical excellence by supporting customers, leading troubleshooting efforts, and mentoring team members. Collaborate across departments to enhance service quality, while contributing to compre...
2 weeks ago
$80K - $96K *
Take ownership of technical support for customers, driving timely resolutions by collaborating with stakeholders. Leverage expertise in APIs and databases while enhancing customer satisfaction through...
Reposted 1 week ago
$80K - $96K *
Develop solutions for technical issues while championing customer success through proactive collaboration and expert troubleshooting on API integrations in a dynamic, hybrid environment...
Reposted 1 week ago
$90K - $130K *
Drive technical support excellence by resolving complex integration issues, guiding developers, and crafting documentation that enhances customer experience and product development. Shape the future o...
2 weeks ago
$70K - $95K *
Empower your career by joining a dynamic team that supports critical Equities and Risk platforms. Engage with real-time systems and advance your skills in troubleshooting and operational support withi...
5 days ago
$70K - $95K *
Contribute to the future of emergency services by providing essential support for critical public safety technologies, ensuring optimal operation and enhanced logging and recording systems for NYC 911...
2 weeks ago
Technical Customer Success Engineer
$90K - $130K *
Take ownership of customer success by leading technical implementations, fostering relationships with engineering teams, and driving product value through feedback. Contribute insights that shape our...
5 days ago
Customer Support Engineer - Industrial Hardware, IoT
$80K - $120K *
Transform customer experiences by providing expert technical support and solutions. Collaborate with cross-functional teams to ensure clients maximize value from hardware installations, driving satisf...
2 weeks ago
$70K - $95K *
Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...
Reposted 2 days ago
$70K - $95K *
Support our dynamic team by providing technical assistance for media network products, troubleshooting complex systems, and enhancing customer experiences through effective communication and collabora...
Reposted 2 days ago
$94K - $152K *
Unlock potential by serving as the technical backbone for client loyalty platforms, ensuring stable configurations, data integrity, and robust support. Collaborate across teams to troubleshoot and enh...
3 weeks ago
Senior Technical Support Engineer
$104K - $178K *
Champion customer satisfaction by delivering expert technical support, collaborating with teams, and managing product escalations. Drive customer experience initiatives and create effective communicat...
1 week ago
$75K - $95K *
Empower utility systems as you troubleshoot and enhance advanced metering solutions. Join our team to provide impactful customer support and develop innovative technical solutions for complex challeng...
Reposted today
$70K - $95K *
Join a team that's dedicated to optimizing engineering processes through data analysis and model development, enhancing efficiency, reliability, and collaboration across multiple environments to drive...
4 weeks ago
$80K - $110K *
Deliver exceptional deskside support by diagnosing and resolving end-user issues, ensuring smooth operations of hardware and software in a client environment while documenting all solutions effectivel...
3 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.