Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$120K - $150K *
Shape the future of wholesale operations by leading cross-functional teams, enhancing customer experiences, and driving growth through strategic partnerships and innovative operational practices...
Reposted today
Director, Data Strategy & Insights
$85K - $90K *
Grow your career with a dynamic role that transforms data into strategic insights, driving enterprise-wide decision-making through innovative analytics and collaboration. Elevate your expertise in a c...
Reposted 5 days ago
Director, Customer Experience (CX)
$171K - $299K *
Advance customer experience strategy and drive AI-enabled transformations by ensuring seamless integration of automated solutions with human interactions, fostering a high-quality, frictionless journe...
1 month ago
$110K - $138K *
Transform customer experiences by leading innovative strategies, enhancing satisfaction through data-driven insights, and championing a culture of service excellence. Drive continuous improvement init...
3 weeks ago
$110K - $138K *
Lead the charge in enhancing customer experience by developing and executing integrated programs. Drive continuous improvement initiatives and oversee cross-functional teams to deliver exceptional ser...
3 weeks ago
$110K - $138K *
Drive innovation in customer experience by leading strategic programs that enhance satisfaction, optimize service delivery, and leverage data insights. Collaborate with cross-functional teams to embed...
3 weeks ago
Strategic Customer Engagement Director
$130K - $180K *
Lead the charge in driving customer success within strategic enterprise accounts, fostering senior-level partnerships, and ensuring growth through tailored engagement strategies and measurable outcome...
1 week ago
$120K - $150K *
Join a team that's shaping customer strategy, driving growth through expert advisory, and developing a robust playbook to bridge platform capabilities with measurable business outcomes in strategic ac...
2 weeks ago
$120K - $150K *
Elevate your career by leveraging your expertise in Front-End and Back-End technologies. In this pivotal role, you'll steer project delivery, mentor teams, and establish technology standards that driv...
1 week ago
$120K - $150K *
Take ownership of driving sales and strategic partnerships to grow revenue through innovative Salesforce solutions. Collaborate with cross-functional teams to identify opportunities, nurture relations...
Yesterday
Director, Customer Engineering
$180K - $225K *
Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...
4 weeks ago
Director, Community Engagement Enablement - Community & Stakeholder Engagement
$135K - $243K *
Elevate your career by leading community engagement initiatives. Drive strategy, foster partnerships across functions, and manage a multi-capability team ensuring impactful, scalable engagements for s...
Reposted 3 days ago
Senior Director of Customer Experience
$130K - $180K *
Lead the transformation of customer experience by unifying teams, developing strategies, and managing high-stakes client interactions. Drive product collaboration and operational excellence through in...
1 week ago
$90K - $120K *
Engage with leading life sciences companies to drive success in customer outcomes, managing complex implementations and fostering relationships while continuously improving processes and solutions to...
Today
$90K - $120K *
Take ownership of customer success by managing relationships and driving cross-functional collaboration for pharmaceutical clients. Lead strategic reviews, enhance data-driven processes, and mentor ju...
Today
Director - Client Growth Partner (IT Consulting / Mnaufacturing)
$120K - $180K *
Drive growth by establishing strategic partnerships, achieving over 15% YOY revenue increase, and engaging with CXOs to expand AI transformation initiatives in managed accounts. Collaborate with teams...
Yesterday
Senior Director, Client Partner
$150K - $200K *
Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...
Reposted 3 weeks ago
$130K - $150K *
Lead and empower a 50+ member Customer Success Operations team, driving operational excellence and optimizing customer experience through AI, automation, and strategic partnerships while fostering tea...
Today
Director - Client Growth Partner (IT Consulting / Manufacturing)
$120K - $150K *
Partner with us to drive strategic AI transformation for top accounts, achieving YOY growth, building relations with CXOs, and expanding service offerings through collaboration and structured account...
3 weeks ago
Director - Client Growth Partner (IT Consulting / Manufacturing)
$130K - $180K *
Unlock your potential as a high-impact leader driving account growth and AI transformation. Partner with key CXOs to expand client engagement and achieve ambitious revenue targets through strategic co...
3 weeks ago
$126K - $171K *
Innovate customer experience by leading a dynamic team, developing strategies that enhance service delivery, and leveraging AI for improved efficiency and customer satisfaction. Collaborate across dep...
3 days ago
$126K - $171K *
Champion customer experience as you lead a dynamic team, enhancing service quality and driving innovative strategies aligned with business goals. Your expertise will shape transformative support initi...
3 days ago
$126K - $171K *
Transform the Customer Experience organization by driving strategy, innovation, and insights, all while developing a high-performing team and enhancing support operations. Lead the charge in crafting...
3 days ago
$126K - $171K *
Champion customer experience by leading a 40-person team, developing AI-driven strategies, enhancing customer insights, and partnering cross-functionally to elevate support operations and product road...
3 days ago
$126K - $171K *
Lead and evolve a talented 40-member Customer Experience team, enhancing support delivery and strategy by leveraging AI innovations to create exceptional customer experiences that drive satisfaction a...
3 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.