4+ years in workplace operations, office management, or related fields; startup experience preferred.
Experience fostering culture and engagement in remote teams.
Proven track record in planning complex events and managing multiple stakeholders.
Familiarity with shipping and equipment logistics is advantageous.
Strong project management skills with a focus on execution and follow-up.
Excellent communication skills tailored for diverse audiences.
Experience in budget management and vendor relationship oversight.
Responsibilities
Oversee daily operations of the San Francisco office, ensuring readiness and standards.
Support the Charleston office virtually, coordinating supplies and events.
Manage logistics for IT equipment shipping and repairs in collaboration with IT.
Coordinate design and distribution of company swag with Marketing.
Act as primary contact for landlords and workplace vendors.
Develop scalable office procedures and maintain workplace safety standards.
Organize company events and executive offsites from planning to execution.
Benefits
Competitive compensation and equity.
Flexible paid time off.
Health, dental, and vision coverage.
Work-from-home stipend.
Family leave.
Regular team events.
Full Job Description
What You'll Own WORKPLACE OPERATIONS
Own the daily operation of the San Francisco office, including opening readiness, workplace standards, supplies, food and beverage programs, mail, visitors, conference rooms, and shared spaces.
Support the Charleston office on a virtual basis, coordinating supplies, vendors, events, and other on-the-ground needs so that the team there has the same quality of experience as headquarters.
Manage shipping and logistics for laptops and IT equipment, including inbound and outbound shipments for new hires, departures, repairs, and replacements, in partnership with IT.
Own Nash swag, including design coordination with Marketing, vendor sourcing, inventory, and distribution to employees, new hires, events, and customers.
Serve as the primary point of contact for the landlord, building management, workplace vendors, and service providers.
Manage workplace vendors and contracts, including sourcing, scheduling, service-quality reviews, renewals, and issue resolution.
Maintain a safe, functional, secure, and welcoming workplace in partnership with People, IT, Finance, and building management.
Build practical office procedures, inventories, calendars, checklists, and service standards that can scale as the team grows.
Track workplace spending, reconcile invoices, manage purchase requests, and identify opportunities to improve quality or cost.
Support emergency-preparedness practices, workplace notices, and health and safety coordination in partnership with the appropriate internal and external owners.
EVENTS, OFFSITES, AND CONFERENCES
Organize executive offsites and all company events, including team gatherings, leadership meetings, celebrations, and multi-day offsites, from concept through post-event review.
Partner closely with Marketing on events and conferences, owning logistics such as booth and travel coordination, shipping, vendors, and on-site support, and serving as overflow for external event contractors.
Translate event goals into clear plans covering venue selection, travel, lodging, catering, programming, accessibility, production, communications, budgets, and contingency planning.
Partner with leaders and cross-functional stakeholders to design experiences that reinforce Nash's strategy, values, and culture.
Manage event and offsite budgets, negotiate with vendors, track commitments, and reconcile final costs.
Gather feedback and use participation, budget, and experience data to improve future programs.
EMPLOYEE EXPERIENCE
Build and reinforce Nash's culture across a remote team as our virtual cheerleader: lead recognition, celebrations, and engagement on Slack, help shape all-hands, and create rituals that keep remote employees connected.
Design thoughtful experiences and rituals, both virtual and in-office, that strengthen connection, belonging, recognition, and collaboration.
Support the workplace elements of onboarding and offboarding, including equipment shipping, desk readiness, access coordination, welcome moments, and equipment returns, in partnership with People and IT.
Coordinate employee milestones, team lunches, customer visits, recruiting days, and other high-touch moments.
Maintain clear workplace and event communications so employees know what is happening, why it matters, and what is expected of them.
Act as a trusted, service-minded resource while applying policies consistently and protecting confidential or sensitive information.
Identify friction in the employee experience and propose practical, scalable fixes rather than waiting for direction.
What Success Looks Like
Remote and in-office employees feel connected to each other and to Nash's culture, and engagement on Slack and at all-hands is strong.
The San Francisco and Charleston offices operate reliably, and workplace issues are resolved quickly with minimal disruption.
Laptops, equipment, and swag reach the right people on time, and new hires are set up before their first day.
Events, offsites, and conferences are delivered on time, within budget, and with clear goals, strong participation, and thoughtful execution, with less reliance on outside contractors.
Employees receive timely, accurate information and experience consistent standards across workplace programs.
Vendors are well managed, spending is visible, and workplace processes become more scalable over time.
Leaders and employees see you as a proactive operator who combines urgency, sound judgment, discretion, and care.
What You Bring
4+ years of experience in workplace operations, office management, employee experience, events, hospitality, or a related role; startup or high-growth experience is strongly preferred.
Experience building culture and engagement for remote or distributed teams.
Demonstrated experience planning complex events, offsites, or conferences with multiple vendors, stakeholders, schedules, and budget constraints.
Experience coordinating shipping and equipment logistics is a plus.
Strong project-management skills and a record of carrying work from an ambiguous request through final execution and follow-up.
Excellent written and verbal communication, with the judgment to tailor information for employees, executives, vendors, candidates, and guests.
Experience managing budgets, invoices, vendor relationships, and contract workflows.
High attention to detail without losing sight of the broader employee or business outcome.
Comfort using workplace, productivity, expense, and event-management tools, and a willingness to learn and automate repeatable workflows.
The ability to stay calm, adaptable, and focused on the fix when priorities or plans change quickly.
Sound judgment and discretion when handling confidential employee, executive, or company information.
The ability to perform the essential functions of this role, including moving throughout the office, setting up spaces, and occasionally moving workplace or event materials, with or without reasonable accommodation.
Benefits
Competitive compensation and equity, flexible paid time off, health, dental, and vision coverage, a work-from-home stipend, family leave, and regular team events. Eligibility and plan terms are governed by the applicable benefit plans and company policies.
