About the roleWe're looking for an experienced
Warehouse Manager to lead our Tampa warehouse and Returns/RMA operation supporting Powerfleet's North American business.
This is a hands-on leadership role for someone who enjoys being close to the operation and the people behind it. You'll lead the warehouse team while strengthening accountability, improving operational consistency, developing reliable processes, and building a collaborative, high-performing culture.
You'll oversee the full warehouse flow, from receiving and inventory control through pick, pack, shipping, and returns, while identifying opportunities to improve performance.
If you're a warehouse leader who is visible on the floor, develops people, uses data to make decisions, and enjoys making operations better, we'd love to hear from you.
Key responsibilities- Lead day-to-day warehouse and order fulfillment operations, including receiving, pick/pack, shipping, inventory control, and Returns/RMA.
- Lead, coach, and develop the warehouse team, creating clear expectations, accountability, and ownership.
- Ensure customer orders ship accurately and on time, proactively addressing backlog, delivery risks, and carrier issues.
- Drive inventory accuracy through disciplined cycle counting, variance investigation, and accurate ERP records, including serialized devices.
- Build and maintain SOPs, operational KPIs, and daily performance routines, using data to identify issues and drive continuous improvement.
- Partner with Sales, Customer Service, Finance, and Procurement to resolve operational priorities and exceptions.
- Maintain a safe, clean, organized, and well-run warehouse environment.
Qualifications( Education & Experience):Required- 7+ years of warehouse or distribution experience, including 3+ years leading or managing teams.
- Strong hands-on experience across receiving, pick/pack, shipping, inventory control, and returns/RMA.
- Proven ability to develop teams, strengthen accountability, and improve operational performance.
- Strong inventory-control discipline, including cycle counts and variance resolution.
- Experience with an ERP/WMS, parcel and LTL carriers, and shipping documentation.
- Track record of building SOPs, improving processes, and managing operational KPIs.
- Strong Excel, analytical, problem-solving, and communication skills.
- Ability to work effectively across functions and manage multiple priorities in a fast-moving environment.
- Knowledge of warehouse safety practices.
Preferred- Microsoft Dynamics 365 F&O and/or Salesforce experience.
- Experience with serialized electronics, telematics, IoT, fleet technology, or related hardware.
- Experience shipping between the US and Canada, including customs documentation.
- Bachelor's degree in supply chain, logistics, business, or a related field.
- APICS/ASCM certification, Lean/Six Sigma training, or TMS experience.
The annual salary range for this full-time position is $85,000 - $105,000USD. Actual compensation within this range will be determined based on the candidate's experience and skills.
