Commerce is seeking a strategic Business Development leader with a strong product-centric mindset and proven dynamic leadership skills to serve as VP, Technology Partnerships.

This role sits at the critical intersection of our product roadmap and partner ecosystem. You will own the strategy and execution for our technology partner program, app marketplace, and strategic embedded partnerships (payments, shipping, tax, etc.), as well as agentic, media, and marketplace platforms

You will focus on building a world-class partner ecosystem that delivers excellent developer experience, competitive solutions for merchants, strong category coverage, and deep integration with our core platform. You thrive on undefined problems, think in systems, and excel at the people side of leadership - identifying the right talent, placing them in the right roles, and enabling them to do their best work.

You will define the strategy behind Commerce’s technology partner ecosystem, relaunch and scale the app marketplace, and drive high-impact strategic business development that expands platform capabilities. Your work will directly influence product priorities, accelerate innovation through partners, and grow Partner and Services Revenue (PSR) while enhancing merchant value and platform stickiness.

• Define, build, and continuously refine the global technology partnership roadmap to align with corporate growth objectives and evolving market dynamics.
• Identify, evaluate, prioritize, and onboard key technology alliances, ISVs, embedded service providers (payments, shipping, tax, etc.), agentic platforms, media partners, and marketplace platforms.
• Recruit, negotiate, and onboard strategic partners that unlock new distribution channels and revenue streams.
• Negotiate complex, high-value strategic partnership agreements with strong commercial terms and scalable ROI.
• Design and evolve the Technology Partner Program, including recruitment, onboarding, quality standards, enablement, and joint go-to-market initiatives.
• Represent Commerce at industry events and conferences, building brand awareness and establishing thought leadership within the partnership ecosystem.

• Partner closely with the Product and Engineering Leadership to influence the product roadmap using partner insights and ensure seamless third-party integrations, robust APIs, and outstanding developer experience.
• Oversee the product roadmap for partnership-driven features, balancing partner needs with internal priorities.
• Establish technical standards, governance, security, and quality controls for all partner integrations.
• Drive continuous improvements to partner experience, documentation, integration readiness, and platform capabilities.

• Lead growth of technology, payments, agentic, and embedded partnerships that increase portfolio differentiation, merchant value, attach rates, and Partnership & Services Revenue (PSR).
• Relaunch and optimize the strategy for the app marketplace to become a thriving, high-quality ecosystem.
• Build and maintain a healthy, engaged partner ecosystem with clear metrics for integration quality, adoption, performance, and reliability.
• Collaborate cross-functionally with Product, Engineering, Professional Services, and Sales to accelerate partner-driven innovation and successful merchant outcomes.
• Track, analyze, and report on partnership performance metrics and KPIs to measure success and identify areas for improvement.

• Build, lead, and develop a high-performing global business development team responsible for technology/ISV alliances, app marketplace, and related functions.
• Foster a culture of accountability, collaboration, and excellence with clear metrics, cadences, and ownership.

• Expanded and high-quality technology, payments, and agentic partner ecosystem that measurably increases product stickiness, attach rates, and differentiated merchant outcomes.
• Successful relaunch and growth of the app marketplace with strong adoption and positive partner/merchant feedback.
• Growth in Partnerships & Services Revenue (PSR) and overall ecosystem contribution.
• High partner satisfaction, integration quality, and implementation consistency.
• Strong, engaged global team delivering consistent results.

• 15+ years of experience in product business development, technology partnerships, and ecosystem building, ideally in SaaS, commerce, or platform companies.
• Proven product-centric leader with deep understanding of how partnerships can shape and accelerate product roadmaps.
• Demonstrated success building and nurturing executive-level relationships with technology partners, ISVs, and platforms, then translating them into concrete joint plans, seamless integrations, predictable execution, and measurable business outcomes.
• Strong understanding of SaaS economics, ecommerce implementations, integration ecosystems, app marketplaces, and modern go-to-market motions. Experience in payments, embedded services, or agentic platforms is a significant plus.
• Exceptional strategic negotiator with a proven track record of structuring complex, high-value partnership agreements that drive mutual growth and strong commercial returns.
• Passionate, dynamic people leader who excels at building scalable systems, attracting and developing top talent, fostering high-performing global teams, and creating genuine win-win relationships with partners.
• Strong technical intuition paired with commercial acumen — able to operate effectively at the intersection of Product, Engineering, Business Development, and Go-to-Market teams.
• Systems thinker who thrives in ambiguous, fast-paced environments and can balance long-term ecosystem strategy with short-term execution and revenue impact.
• Ability to travel up to 25% of the time

#LI-KE1

#LIHYBRID

The national base salary range for this role is posted above in this job post.

Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.