Req ID: 392884
We are currently seeking a Techno Functional Consultant to join our team in Dallas, Texas (US-TX), United States (US).
Job Description: Techno-Functional Consultant - Enterprise eCommercePosition Overview•
Role Title: - Techno-Functional Consultant - Enterprise eCommerce
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Job Title: Principal / Lead Techno-Functional Consultant - eCommerce & Digital Commerce Architecture
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Total Work Experience: Minimum
15+ years of professional IT experience, with
12+ years of practical eCommerce / Digital Commerce experience•
Domain Focus: Enterprise B2B & B2C Commerce, Digital Commerce, Omnichannel, Headless & Composable Ecosystems
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Primary Platform Focus: SAP Commerce Cloud / SAP Hybris, Shopify / Shopify Plus, Commerce Layer / Composable Commerce and other leading enterprise eCommerce platforms
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Architecture Experience: Minimum
7+ years of solution/application architecture experience
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Implementation Experience: Proven experience delivering
multiple end-to-end enterprise eCommerce implementationsJob SummaryWe are seeking a highly experienced
Techno-Functional Consultant - Enterprise eCommerce to define, design, govern and drive the technology architecture for complex digital commerce ecosystems.
The candidate will act as a senior technology authority across
B2B, B2C, D2C and omnichannel commerce, translating business objectives into scalable functional and technical solutions. The role requires deep practical knowledge of multiple eCommerce platforms, with the ability to evaluate, design, integrate, modernize and govern commerce solutions across different technology landscapes.
The ideal candidate should possess substantial hands-on experience with
SAP Commerce Cloud / SAP Hybris, Shopify / Shopify Plus, Commerce Layer or equivalent composable commerce platforms, together with strong knowledge of API-first architecture, microservices, cloud, ERP/CRM/PIM/OMS integration, payments, search, customer identity and modern frontend architectures.
The individual will work closely with business leaders, product owners, enterprise architects, engineering teams, system integrators and senior stakeholders to define application architecture, integration patterns, technology standards, implementation roadmaps and technical governance.
The candidate must have practical experience designing solutions for both
enterprise B2B and B2C environments, including complex pricing, customer/account hierarchies, product catalogs, promotions, checkout, order management, inventory, fulfillment, payments and post-order processes.
Dedicated eCommerce Architectural Experience BreakdownTo ensure enterprise-grade scalability, interoperability, security and maintainability, candidates must meet the following technical experience parameters across the core eCommerce architecture domains:
1. Enterprise eCommerce Platform Architecture - SAP Commerce / SAP Hybris•
Experience Required: Minimum 5 Years•
Focus Areas: Designing and implementing enterprise B2B and B2C commerce solutions using SAP Commerce Cloud / SAP Hybris; defining product catalog, customer, pricing, promotion, cart, checkout and order-management architectures; designing OCC/API integrations; configuring Backoffice, CMS, Solr/Search and commerce services; and integrating SAP Commerce with enterprise ERP, CRM, PIM, OMS, WMS and payment platforms.
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Expected Expertise:- SAP Commerce Cloud / SAP Hybris architecture
- Product Catalog and Catalog Management
- B2B and B2C Commerce
- OCC APIs
- Cart and Checkout
- Pricing and Promotions
- Order Management
- Customer Management
- Backoffice
- ImpEx
- FlexibleSearch
- CronJobs
- Solr
- CMS / SmartEdit
- SAP ERP / S4HANA integration
- Performance and scalability architecture
2. Shopify / Shopify Plus Architecture•
Experience Required: Minimum 3 Years•
Focus Areas: Designing enterprise Shopify / Shopify Plus implementations, including multi-store and multi-market architectures, headless storefronts, custom applications, checkout extensibility, APIs, webhooks and integrations with ERP, OMS, PIM, CRM, payment and fulfillment systems.
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Expected Expertise:- Shopify / Shopify Plus
- Shopify APIs
- REST and GraphQL
- Shopify Functions
- Shopify Flow
- Checkout extensibility
- Webhooks
- Custom applications
- Multi-store architecture
- Multi-market commerce
- B2B capabilities
- Headless Shopify
- Hydrogen or equivalent architectures
- ERP / OMS / PIM integrations
- Payment integrations
3. Composable, Headless & Commerce Layer Architecture•
Experience Required: Minimum 2 Years•
Focus Areas: Designing API-first, headless and composable commerce ecosystems using Commerce Layer, commercetools or equivalent enterprise platforms; defining independently deployable commerce services and integrating them with modern experience, ERP, PIM, OMS, payment and customer platforms.
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Preferred Platforms:- Commerce Layer
- commercetools
- Salesforce Commerce Cloud
- Adobe Commerce / Magento
- BigCommerce
- Elastic Path
- VTEX
- Spryker
- Salesforce B2B Commerce
- Other enterprise-grade commerce platforms
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Expected Expertise:- Headless Commerce
- Composable Commerce
- API-first architecture
- MACH principles
- Microservices
- Domain-driven architecture
- API orchestration
- Event-driven architecture
- Decoupled frontend
- Commerce service architecture
4. B2B Commerce & Enterprise Customer Architecture•
Experience Required: Minimum 5 Years•
Focus Areas: Designing enterprise B2B commerce applications supporting complex organizational structures, customer-specific catalogs, contract pricing, approval workflows, purchasing processes and ERP-driven order lifecycles.
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Expected Expertise:- B2B account hierarchy
- Organizations and business units
- Multiple users and roles
- Customer-specific catalogs
- Customer-specific pricing
- Contract pricing
- Volume / tier pricing
- Negotiated pricing
- RFQ / quotation
- Purchase orders
- Credit limits
- Payment terms
- Buyer / approver workflows
- Quick order / bulk order
- Reorder
- Punchout
- EDI
- Sales representative / assisted commerce
- ERP-driven order management
5. B2C / D2C & Omnichannel Commerce Architecture•
Experience Required: Minimum 7 Years•
Focus Areas: Designing high-volume B2C and D2C commerce experiences covering customer acquisition, product discovery, personalized experiences, checkout, payment, order management, fulfillment, returns and customer service.
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Expected Expertise:- Product discovery
- Search and navigation
- Product detail
- Pricing
- Promotions
- Personalization
- Customer accounts
- Cart
- Checkout
- Payment
- Order management
- Returns and refunds
- Loyalty
- Click & collect
- Ship-from-store
- Inventory visibility
- Omnichannel customer journeys
- Customer self-service
6. API, Integration & Microservices Architecture•
Experience Required: Minimum 7 Years•
Focus Areas: Designing enterprise integration architectures connecting commerce platforms with ERP, CRM, PIM, OMS, WMS, payment gateways, tax engines, marketing platforms, logistics providers and other enterprise applications.
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Expected Expertise:- REST APIs
- GraphQL
- SOAP
- JSON / XML
- Webhooks
- API Gateway
- OAuth 2.0
- OpenID Connect
- JWT
- Event-driven architecture
- Kafka or equivalent messaging platforms
- Message queues
- Asynchronous processing
- API orchestration
- Microservices
- Integration middleware / iPaaS
- Synchronous and asynchronous integrations
7. ERP, SAP & Enterprise System Integration•
Experience Required: Minimum 5 Years•
Focus Areas: Designing integration between eCommerce applications and ERP / enterprise systems covering product, customer, pricing, inventory, order, delivery, invoicing and financial processes.
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Preferred Technologies / Systems:- SAP ECC
- SAP S/4HANA
- SAP SD
- SAP MM
- SAP FI
- SAP Business Partner
- SAP Customer / Material Master
- ERP / CRM / OMS / WMS platforms
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Expected Expertise:- Product synchronization
- Customer synchronization
- Pricing synchronization
- Inventory / ATP
- Sales order integration
- Delivery integration
- Invoice integration
- Returns
- Credit management
- Payment status
- Order status synchronization
8. Cloud & Distributed Application Architecture•
Experience Required: Minimum 5 Years•
Focus Areas: Designing highly available, scalable and secure cloud-based eCommerce ecosystems.
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Preferred Cloud Platforms:- AWS
- Microsoft Azure
- Google Cloud Platform
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Expected Expertise:- Compute
- Containers
- Kubernetes
- Serverless
- API Gateway
- Cloud storage
- Managed databases
- Caching
- CDN
- IAM
- Monitoring
- Logging
- Disaster recovery
- High availability
- Auto-scaling
9. Product Catalog, PIM, MDM & Search Architecture•
Experience Required: Minimum 4 Years•
Focus Areas: Designing enterprise product information and catalog architectures supporting large product portfolios, multiple markets, languages, currencies and sales channels.
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Expected Expertise:- Product Information Management
- Master Data Management
- Product hierarchy
- Product attributes
- Product variants
- Category management
- Digital assets
- Catalog versioning
- Multi-language catalogs
- Multi-market catalogs
- Product enrichment
- Catalog synchronization
- Solr
- Elasticsearch
- OpenSearch
- Algolia or equivalent
10. Payment, Checkout & Transaction Architecture•
Experience Required: Minimum 4 Years•
Focus Areas: Designing secure and scalable checkout and payment architectures supporting multiple payment methods, currencies, markets and payment providers.
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Expected Expertise:- Payment gateways
- Payment Service Providers
- Authorization
- Capture
- Refunds
- Partial refunds
- Payment retries
- Tokenization
- 3DS / 3DS2
- Fraud management
- Wallets
- BNPL
- PCI-DSS considerations
- Payment reconciliation
11. Frontend, Headless Experience & Digital Experience Architecture•
Experience Required: Minimum 5 Years•
Focus Areas: Defining the experience-layer architecture connecting headless commerce platforms with modern web and mobile applications.
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Preferred Technologies:- JavaScript / TypeScript
- React
- Next.js
- Angular
- Node.js
- Headless CMS
- PWA
- SSR
- SSG
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Expected Expertise:- Headless frontend
- API consumption
- SSR / SSG
- Frontend performance
- CDN / edge delivery
- Responsive architecture
- Web accessibility
- Experience personalization
- Mobile commerce integration
12. Security, Identity & Access Architecture•
Experience Required: Minimum 4 Years•
Focus Areas: Designing secure customer, administrative and API access models across enterprise commerce ecosystems.
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Expected Expertise:- OAuth 2.0
- OpenID Connect
- SAML
- SSO
- IAM
- RBAC
- JWT
- API security
- Encryption
- Secrets management
- PCI-DSS
- OWASP
- GDPR / privacy considerations
- Secure API architecture
13. Performance, Scalability & Resilience Architecture•
Experience Required: Minimum 5 Years•
Focus Areas: Designing commerce applications capable of supporting high traffic, high transaction volumes and seasonal demand spikes.
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Expected Expertise:- Horizontal scaling
- Caching
- CDN
- Database optimization
- Search optimization
- API performance
- Load balancing
- Asynchronous processing
- Rate limiting
- Resilience
- High availability
- Disaster recovery
- Peak-season / flash-sale readiness
- Performance testing
Key Performance ResponsibilitiesEnterprise Architecture, Design & Discovery• Autho