What you'll doResponsibilities- Become a domain expert in Connect and Risk and Compliance areas of Connect.
- Handle inquiries from internal Stripes and external partners' technical teams with detailed investigation and sometimes code changes.
- Organize and direct complex technical changes as part of product releases and merchant onboarding and migrations.
- Identify and automate inefficient or unnecessary manual processes by making direct code changes, or coordinating more complex code changes across Stripe.
- Design alerting systems using existing tools to respond to incidents quickly, or prevent them altogether.
- Conduct data analysis to understand the impact of risk and compliance interventions on the users and surface future product opportunities.
Who you areMinimum requirementsMust have a Bachelor's degree or foreign equivalent in Computer Science, Information systems, Engineering, or a related field, plus 2 years of experience in Technical or technical user-facing roles.
Must also have 2 years of experience in each of the following:
- Developer tools including git;
- Scripting and automation skills including Ruby and Python;
- Writing tooling and automation, including testing and idempotency;
- Observability tooling including metrics (Prometheus, Datadog), logging (LogScale), and distributed tracing (Honeycomb);
- Incident response, on-call rotations, runbooks, and postmortem processes; and
- Using SQL and relational databases including PostgreSQL or MySQL for operational tasks.
Salary: $137,000.00 - $205,600.00 /yr.
This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.
40 hrs/week
100% Telecommuting permitted.
Multiple Positions Available.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
CA75