JOB DESCRIPTION: K2VIEW is seeking a Technical Account Manager to oversee and address our Account's technical needs. If you are a tech-savvy professional with software integration (SI) experience, that enjoys getting into the details and requirements with a CXO level audience, you will want to take a look at this opportunity. This role interacts with global customers and multiple departments within K2View, including sales, business development, product management, delivery and engineering
RESPONSIBILITIES: - Act as the technical trusted advisor of the account representing K2VIEW's products, architecture, design and solutions
- Identify, document and articulate the business/technical requirements during the full life cycle for the customer (qualification, proposal, post-sale transition, implementation and support)
- Establish and maintain a positive client relationship
- Serve as K2VIEW's technical/product subject matter expert
- Lead technical presentations of K2VIEW's products to customers
- Champion customers, understand their needs, while ensuring that external commitments always align with K2VIEW's suite of products capabilities
- Discover opportunities to improve K2VIEW product and present additional service offerings to address customer needs
QUALIFICATIONS: - 7-10 years of experience
- BA/BS degree or equivalent practical experience, Computer Science is preferred
- Previous Technical Account Management/Sales Engineering in the software industry
- Proven success interacting, communicating, and presenting technical concepts in a customer facing role, to technical and non-technical teams
- Strong interpersonal, written and verbal skills
- Possess the ability to architect solutions and solve technical challenges
- Ability to travel 30-50%
You will find that our environment will align with your experiences, if your background includes the following:
- Communication and High Tech industry experience
- Software integration experience
- Strong SQL knowledge/expertise
- Development Background in JAVA
- Cassandra NOSQL knowledge
- Knowledge of Linux/Unix operating system
- Experience introducing innovative technologies and products
- Ability to communicate a design and implementation of software systems including relevant strengths/weaknesses and reasons for implementation decisions.
LOCATION: Dallas TX / Central NJ
