TTEC is an American customer experience technology and services company headquartered in Englewood, Colorado, founded by Kenneth D. Tuchman in 1982. As of 2021, TTEC has almost 61,000 employees, operating in 22 countries. Annual revenue for 2019 was reported at $1.644 billion.
The company was founded in 1982 by Kenneth D. Tuchman, who is the company's chairman and CEO. In 1986, the company moved to Sherman Oaks, California.
By 1995, it had added call centers in other states. In 1996 it completed its IPO.
In 2010, acquired an 80 percent stake in the management consulting firm Peppers & Rogers Group.
In 2018, TeleTech announced its name change to TTEC.
In 2020, TTEC acquired intelligent automation CX provider Serendebyte and Amazon Web Services partner VoiceFoundry.
Highest paying job titles at TTEC Holdings, Inc. include Salesforce Engineer, Vice President, Digital Marketing, and AWS Solution Architect