TTEC is an American Customer Experience as a Service company headquartered in Englewood, Colorado, United States which was founded by Kenneth D. Tuchman in 1982. As of 2019, TTEC has over 51,000 employees, operating in 22 countries. Annual revenue for 2019 was reported at $1.644 billion.
,The company was founded in 1982 by Kenneth D. Tuchman, who is the company's chairman and CEO. In 1986, the company moved to Sherman Oaks, California.
,By 1995, it had added call centers in other states. In 1996 it completed its IPO.
,In 2010, acquired an 80 percent stake in the management consulting firm Peppers & Rogers Group.
,In 2018, TeleTech announced its name change to TTEC.
,In 2020, TTEC acquired intelligent automation CX provider Serendebyte and Amazon Web Services partner VoiceFoundry.
Highest paying job titles at TTEC Holdings, Inc. include Channel Marketing Manager, Chief Information Security Officer (CISO), and Compensation and Benefits Director