Poshmark

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Poshmark$120K — $150K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in a product management or growth role.
  • Hands-on experience with customer engagement platforms like MoEngage or Braze.
  • Experience integrating composable CDPs with downstream engagement platforms.
  • Background in email deliverability including domain reputation and ISP relationships.
  • Prior work with AI-driven personalization and predictive audience models.
  • Proven ability to run structured experiments with proper methodologies.
  • Strong understanding of lifecycle data correlation vs. causation.

Responsibilities

  • Own and develop the strategy for Poshmark's customer lifecycle channels.
  • Translate martech capabilities into practical channel features and experiments.
  • Optimize messaging surfaces for coherence, personalization, and conversions.
  • Leverage data analytics to inform segmentation and measure performance.
  • Define channel health metrics and drive improvements based on them.
  • Manage product layers for promotional campaigns and audience targeting.
  • Collaborate with merchandising and seller teams on CRM-driven promotional programs.

Benefits

  • Join a team at the forefront of Poshmark's AI transformation.
  • Work closely with engineering to influence product development.
  • Drive innovation in customer engagement strategies.
  • Develop skills in a fast-evolving technological landscape.
  • Be part of a collaborative team driving user retention and conversion.
Full Job Description
Own how Poshmark shows up in users' inboxes, notification trays, and feeds. This role is responsible for the channel strategy and surface execution across email, push notifications, promotional placements, and CRM touchpoints You'll partner closely with engineering to translate platform capabilities into channel experiences that drive retention, conversion, and engagement across Poshmark's buyer, seller, and merchandising audiences. The expectation is that you show up with a clear point of view, document your work rigorously, and hold yourself accountable to channel performance, not just feature delivery. Poshmark is also in the middle of an AI transformation that is changing how product development works. PMs on this team use AI tools actively to prototype, build, and ship, and this role is no exception. **Responsibilities:** - Own the end-to-end strategy and roadmap for Poshmark's lifecycle channels including email, push notifications, promotional placements, and CRM surfaces across buyer, seller, and merchandising audiences - Translate martech platform capabilities into channel-level features and experiments - Define and optimize the message surfaces across Poshmark's properties, ensuring channel experiences are coherent, personalized, and conversion-driven - Work with data and analytics to build segmentation strategies, measure channel performance, and identify growth opportunities across the funnel - Define and maintain channel health metrics, establishing baselines and owning improvement against them - Own the product layer for promotional campaigns including discount mechanics, offer construction, audience targeting, and measurement - Partner with merchandising and the seller team to design CRM-driven promotional programs that serve both sides of the marketplace **Required Qualifications** - 4+ years in a product management or growth role - Hands-on experience with a customer engagement platform (MoEngage, Braze, Iterable, Salesforce Marketing Cloud, or similar) at a product or implementation level, not just a user level - Experience integrating a composable CDP (Hightouch, Segment, or similar) with a downstream engagement platform - Background in email deliverability: domain reputation, list hygiene, ISP relationships, and inbox placement - Prior work on AI-driven personalization systems, recommendation-based messaging, or predictive audience models - Track record of running structured experiments across owned channels with proper methodology: experiment sizing, holdout groups, attribution, and incremental lift measurement - Understanding of the difference between correlation and causation in lifecycle data, and how to design tests that actually answer the question you are asking

About Poshmark

Poshmark is an online marketplace that allows users to buy and sell new and used clothing, shoes, and accessories. The company was founded in 2011 and is headquartered in Redwood City, California. Poshmark's platform is designed to make it easy for users to buy and sell items, with features like in-app payments, shipping labels, and seller ratings. Poshmark has raised over $150 million in funding and has been recognized as one of the fastest-growing companies in the United States.
Learn more about Poshmark
Size
600 employees
Market Cap
$1.4 billion
Industry
Net Income
$6.1 million
Founded
2011
Revenue
$262 million
NASDAQ

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